I recently registered and paid for a new domain for my web site at trap 17, that used to be www.aidesigns.trap17.com. I added the domain dn info into parked list in trap 17 cpanel. Then I had 15 creadits and went to Xisto panel and changed the domain to www.aigraphics.net. My credits got deducted and I added the following DNS's to my new domain (in godaddy.com cpanel) ns1.trap17.com, ns2.trap17.com. It said that it might take up to 48Hours to proceed with the DNS update. I waited about 2 days and the domain is still not acessible. The interesting thing is that when I log into my cpanl on trap17 using the ip address, I see the new domain in the left corner, which kind of looks like it was changed. Any suggestions what should I do? If there are any experienced users in here or admins - please describe the steps I should follow or tell me what did I do wrong? P.S can not access FTP too

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I also just noticed that my new domain is not in the parked list in the cPanel, and when Im trying to add it - it says it must be enabled by the admin. Instead there is this record in there: PARK21.SECURESERVER.NET

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Hi malish,

I just checked your URL address and it's pinging to the correct hosting IP: 69.50.188.18 But according to this result http://www.whois.sc/aigraphics.net your nameservers are pointing to the wrong place. Double check it and responde back to us.

To access your cPanel, try using this link http://69.50.188.18:2082/ and use your normal cPanel login and password. To access with FTP use this address 69.50.188.18 with port 21 and use your normal cPanel login and password.

Once your nameserver is all straighten out you can continue to use the IP link or www.aigraphics.net/cpanel for cPanel access.

PS, you do not need to park your domain using cPanel since you own your domain name. You may delete the parked name once you have the full access to your cPanel.

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