Hi Guys,

I've had a problem with my computer. I thought it restarted only when using the internet but I was wrong. I found out that isn't the denominator. I tried disabling the internet to run a virus scan and the scan can't complete as the computer restarts too often. I followed the following instructions to read the dmp file the restart error generates.

1) Download and install the http://www.microsoft.com/whdc/devtools/deb...installx86.mspx
Debugging Tools from Microsoft[/url]
2) Locate your latest memory.dmp file- C:\WINDOWS\ Minidump\Mini081505-01.dmp or whatever
3) open a CMD prompt and cd\program files\debugging tools for windows\
4) type the following stuff:
Code:

c:\program files\debugging tools>kd -z C:\WINDOWS\ Minidump\Mini081505-01.dmp
(it will spew a bunch)
kd> .logopen c:\debuglog.txt
kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q

5) You now have a debuglog.txt in c:\, open it in notepad and post the content here

And now have the following debuglog.txt:

CODE
Opened log file 'c:\debuglog.txt'
kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
Loading Kernel Symbols
................................................................................
...................................................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 804db7f8, address which referenced memory

Debugging Details:
------------------




WRITE_ADDRESS:  00000000

CURRENT_IRQL:  2

FAULTING_IP:
nt!KiUnlockDispatcherDatabase+7c
804db7f8 7518            jne     nt!KiUnlockDispatcherDatabase+0x96 (804db812)

CUSTOMER_CRASH_COUNT:  4

DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  iexplore.exe

LAST_CONTROL_TRANSFER:  from 804e4acb to 804db7f8

STACK_TEXT:  
ecbb5d2c 804e4acb 00000000 80574bbe ecbb5d58 nt!KiUnlockDispatcherDatabase+0x7c
ecbb5d3c 80574c08 85bdb2a8 00000000 067cff74 nt!KeSetEventBoostPriority+0xaf
ecbb5d58 804de7ec 85bdb2a8 067cff78 7c90eb94 nt!NtSetEventBoostPriority+0x4d
ecbb5d58 7c90eb94 85bdb2a8 067cff78 7c90eb94 nt!KiFastCallEntry+0xf8
WARNING: Frame IP not in any known module. Following frames may be wrong.
067cff78 00000000 00000000 00000000 00000000 0x7c90eb94


STACK_COMMAND:  kb

FOLLOWUP_IP:
nt!KiUnlockDispatcherDatabase+7c
804db7f8 7518            jne     nt!KiUnlockDispatcherDatabase+0x96 (804db812)

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KiUnlockDispatcherDatabase+7c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntoskrnl.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  45e54711

FAILURE_BUCKET_ID:  0xA_W_nt!KiUnlockDispatcherDatabase+7c

BUCKET_ID:  0xA_W_nt!KiUnlockDispatcherDatabase+7c

Followup: MachineOwner
---------

eax=00000000 ebx=ffdff000 ecx=ffffff00 edx=80010031 esi=85e9c020 edi=8631a648
eip=804db7f8 esp=ecbb5d20 ebp=80042000 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
nt!KiUnlockDispatcherDatabase+0x7c:
804db7f8 7518            jne     nt!KiUnlockDispatcherDatabase+0x96 (804db812) [br=0]
ChildEBP RetAddr  Args to Child              
ecbb5d2c 804e4acb 00000000 80574bbe ecbb5d58 nt!KiUnlockDispatcherDatabase+0x7c (FPO: [Uses EBP] [0,0,4])
ecbb5d3c 80574c08 85bdb2a8 00000000 067cff74 nt!KeSetEventBoostPriority+0xaf (FPO: [Non-Fpo])
ecbb5d58 804de7ec 85bdb2a8 067cff78 7c90eb94 nt!NtSetEventBoostPriority+0x4d (FPO: [Non-Fpo])
ecbb5d58 7c90eb94 85bdb2a8 067cff78 7c90eb94 nt!KiFastCallEntry+0xf8 (FPO: [0,0] TrapFrame @ ecbb5d64)
WARNING: Frame IP not in any known module. Following frames may be wrong.
067cff78 00000000 00000000 00000000 00000000 0x7c90eb94
start    end        module name
804d7000 806eb500   nt       ntoskrnl.exe Wed Feb 28 19:10:41 2007 (45E54711)
806ec000 8070c380   hal      halaacpi.dll Wed Aug 04 15:59:05 2004 (41107B29)
bf800000 bf9c2180   win32k   win32k.sys   Thu Mar 08 23:47:34 2007 (45F013F6)
bf9c3000 bf9d4580   dxg      dxg.sys      Wed Aug 04 16:00:51 2004 (41107B93)
bf9d5000 bfa0b000   ati2dvag ati2dvag.dll Wed Aug 04 17:56:47 2004 (411096BF)
bfa0b000 bfa43000   ati2cqag ati2cqag.dll Wed Aug 04 17:56:45 2004 (411096BD)
bfa43000 bfc102e0   ati3duag ati3duag.dll Wed Aug 04 17:56:50 2004 (411096C2)
bfc11000 bfc8f2a0   ativvaxx ativvaxx.dll Wed Aug 04 17:56:54 2004 (411096C6)
ecaf8000 ecb22180   kmixer   kmixer.sys   Wed Jun 14 18:47:45 2006 (448FCD31)
ecb23000 ecb46000   Fastfat  Fastfat.SYS  Wed Aug 04 16:14:15 2004 (41107EB7)
eccb1000 eccc8480   dump_atapi dump_atapi.sys Wed Aug 04 15:59:41 2004 (41107B4D)
ed2b9000 ed2f9280   HTTP     HTTP.sys     Fri Mar 17 10:33:09 2006 (441A03C5)
ed66a000 ed68a280   tmcomm   tmcomm.sys   Mon Dec 24 19:36:35 2007 (476F7DA3)
ed6ab000 ed6b9000   neokdss  neokdss.sys  Fri Sep 07 06:22:13 2007 (46E06175)
ed77b000 ed7cc480   srv      srv.sys      Mon Aug 14 20:34:39 2006 (44E051BF)
ed7f5000 ed820d80   mrxdav   mrxdav.sys   Tue Dec 18 19:51:33 2007 (47679825)
ed881000 ed88c200   tmevtmgr tmevtmgr.sys Mon Dec 24 19:36:39 2007 (476F7DA7)
edb69000 edb7d400   wdmaud   wdmaud.sys   Wed Jun 14 19:00:44 2006 (448FD03C)
edbee000 edbf7900   LMIRfsDriver LMIRfsDriver.sys Tue Mar 27 19:24:44 2007 (4608E2DC)
edc76000 edc81300   tmactmon tmactmon.sys Mon Dec 24 19:36:38 2007 (476F7DA6)
edcc6000 edcd4d80   sysaudio sysaudio.sys Wed Aug 04 16:15:54 2004 (41107F1A)
edeb6000 edeb9280   ndisuio  ndisuio.sys  Wed Aug 04 16:03:10 2004 (41107C1E)
edec6000 edf08000   tmxpflt  tmxpflt.sys  Tue Jun 12 21:00:39 2007 (466E7CD7)
edf08000 ee019460   vsapint  vsapint.sys  Tue Jun 12 20:51:07 2007 (466E7A9B)
ee1a2000 ee1af000   tmpreflt tmpreflt.sys Tue Jun 12 21:00:39 2007 (466E7CD7)
ee212000 ee232f00   ipnat    ipnat.sys    Thu Sep 30 08:28:36 2004 (415B3714)
ee233000 ee2a1a00   mrxsmb   mrxsmb.sys   Fri May 05 19:41:42 2006 (445B1DD6)
ee2ca000 ee2f4a00   rdbss    rdbss.sys    Fri May 05 19:47:55 2006 (445B1F4B)
ee2f5000 ee316d00   afd      afd.sys      Wed Aug 04 16:14:13 2004 (41107EB5)
ee317000 ee33ec00   netbt    netbt.sys    Wed Aug 04 16:14:36 2004 (41107ECC)
ee33f000 ee396e80   tcpip    tcpip.sys    Wed Oct 31 03:20:52 2007 (472767F4)
ee397000 ee3a9400   ipsec    ipsec.sys    Wed Aug 04 16:14:27 2004 (41107EC3)
ee3ce000 ee3d0900   Dxapi    Dxapi.sys    Sat Aug 18 06:53:19 2001 (3B7D843F)
f6c12000 f6dc9000   TM_CFW   TM_CFW.sys   Tue Dec 25 13:15:01 2007 (477075B5)
f6ddd000 f6de0b00   usbscan  usbscan.sys  Wed Aug 04 15:58:44 2004 (41107B14)
f6de1000 f6de3f80   mouhid   mouhid.sys   Sat Aug 18 06:47:57 2001 (3B7D82FD)
f6de9000 f6deb580   hidusb   hidusb.sys   Sat Aug 18 07:02:16 2001 (3B7D8658)
f6df1000 f6e49e80   update   update.sys   Mon Apr 23 20:32:54 2007 (462C8B56)
f6eea000 f6f1a100   rdpdr    rdpdr.sys    Wed Aug 04 16:01:10 2004 (41107BA6)
f6f1b000 f6f2be00   psched   psched.sys   Wed Aug 04 16:04:16 2004 (41107C60)
f6f2c000 f6f42680   ndiswan  ndiswan.sys  Wed Aug 04 16:14:30 2004 (41107EC6)
f6f43000 f6f56900   parport  parport.sys  Wed Aug 04 15:59:04 2004 (41107B28)
f6f57000 f6f7a980   portcls  portcls.sys  Wed Aug 04 16:15:47 2004 (41107F13)
f6f7b000 f73258c0   ALCXWDM  ALCXWDM.SYS  Fri Jan 13 15:39:41 2006 (43C73D1D)
f7326000 f7348e80   USBPORT  USBPORT.SYS  Wed Aug 04 16:08:34 2004 (41107D62)
f7349000 f736b680   ks       ks.sys       Wed Aug 04 16:15:20 2004 (41107EF8)
f736c000 f737f780   VIDEOPRT VIDEOPRT.SYS Wed Aug 04 16:07:04 2004 (41107D08)
f7380000 f7447000   ati2mtag ati2mtag.sys Sat May 29 06:26:05 2004 (40B7A05D)
f746b000 f746ec80   mssmbios mssmbios.sys Wed Aug 04 16:07:47 2004 (41107D33)
f7624000 f763e580   Mup      Mup.sys      Wed Aug 04 16:15:20 2004 (41107EF8)
f763f000 f766ba80   NDIS     NDIS.sys     Wed Aug 04 16:14:27 2004 (41107EC3)
f766c000 f76f8400   Ntfs     Ntfs.sys     Fri Feb 09 21:10:31 2007 (45CC56A7)
f76f9000 f770f780   KSecDD   KSecDD.sys   Wed Aug 04 15:59:45 2004 (41107B51)
f7710000 f7721f00   sr       sr.sys       Wed Aug 04 16:06:22 2004 (41107CDE)
f7722000 f7741780   fltMgr   fltMgr.sys   Mon Aug 21 19:14:57 2006 (44E97991)
f7742000 f7759800   SCSIPORT SCSIPORT.SYS Wed Aug 04 15:59:39 2004 (41107B4B)
f775a000 f7770a00   viamraid viamraid.sys Mon Nov 07 19:22:28 2005 (436F1CD4)
f7771000 f7788480   atapi    atapi.sys    Wed Aug 04 15:59:41 2004 (41107B4D)
f7789000 f77ae700   dmio     dmio.sys     Wed Aug 04 16:07:13 2004 (41107D11)
f77af000 f77cd880   ftdisk   ftdisk.sys   Sat Aug 18 06:52:41 2001 (3B7D8419)
f77ce000 f77dea80   pci      pci.sys      Wed Aug 04 16:07:45 2004 (41107D31)
f77df000 f780cd80   ACPI     ACPI.sys     Wed Aug 04 16:07:35 2004 (41107D27)
f782e000 f7836c00   isapnp   isapnp.sys   Sat Aug 18 06:58:01 2001 (3B7D8559)
f783e000 f7848500   MountMgr MountMgr.sys Wed Aug 04 15:58:29 2004 (41107B05)
f784e000 f785ac80   VolSnap  VolSnap.sys  Wed Aug 04 16:00:14 2004 (41107B6E)
f785e000 f7866e00   disk     disk.sys     Wed Aug 04 15:59:53 2004 (41107B59)
f786e000 f787a200   CLASSPNP CLASSPNP.SYS Wed Aug 04 16:14:26 2004 (41107EC2)
f787e000 f7888e80   uagp35   uagp35.sys   Wed Aug 04 16:07:43 2004 (41107D2F)
f78ae000 f78bae00   i8042prt i8042prt.sys Wed Aug 04 16:14:36 2004 (41107ECC)
f78be000 f78ca880   rasl2tp  rasl2tp.sys  Wed Aug 04 16:14:21 2004 (41107EBD)
f78ce000 f78d8200   raspppoe raspppoe.sys Wed Aug 04 16:05:06 2004 (41107C92)
f78de000 f78e9d00   raspptp  raspptp.sys  Wed Aug 04 16:14:26 2004 (41107EC2)
f78ee000 f78f6900   msgpc    msgpc.sys    Wed Aug 04 16:04:11 2004 (41107C5B)
f78fe000 f7907f00   termdd   termdd.sys   Wed Aug 04 15:58:52 2004 (41107B1C)
f792e000 f7937480   NDProxy  NDProxy.SYS  Sat Aug 18 06:55:30 2001 (3B7D84C2)
f793e000 f794c100   usbhub   usbhub.sys   Wed Aug 04 16:08:40 2004 (41107D68)
f796e000 f7976700   netbios  netbios.sys  Wed Aug 04 16:03:19 2004 (41107C27)
f797e000 f798c780   tmtdi    tmtdi.sys    Tue Dec 25 13:17:52 2007 (47707660)
f798e000 f7996880   Fips     Fips.SYS     Sat Aug 18 11:31:49 2001 (3B7DC585)
f799e000 f79a6700   wanarp   wanarp.sys   Wed Aug 04 16:04:57 2004 (41107C89)
f79ae000 f79b6d80   HIDCLASS HIDCLASS.SYS Wed Aug 04 16:08:18 2004 (41107D52)
f7a1e000 f7a2d900   Cdfs     Cdfs.SYS     Wed Aug 04 16:14:09 2004 (41107EB1)
f7a3e000 f7a46d00   intelppm intelppm.sys Wed Aug 04 15:59:19 2004 (41107B37)
f7a4e000 f7a58380   imapi    imapi.sys    Wed Aug 04 16:00:12 2004 (41107B6C)
f7a5e000 f7a6a180   cdrom    cdrom.sys    Wed Aug 04 15:59:52 2004 (41107B58)
f7a6e000 f7a7c080   redbook  redbook.sys  Wed Aug 04 15:59:34 2004 (41107B46)
f7a7e000 f7a8cb80   drmk     drmk.sys     Wed Aug 04 16:07:54 2004 (41107D3A)
f7a8e000 f7a98600   fetnd5bv fetnd5bv.sys Thu Dec 16 15:36:28 2004 (41C11EDC)
f7a9e000 f7aadd80   serial   serial.sys   Wed Aug 04 16:15:51 2004 (41107F17)
f7aae000 f7ab4200   PCIIDEX  PCIIDEX.SYS  Wed Aug 04 15:59:40 2004 (41107B4C)
f7ab6000 f7aba900   PartMgr  PartMgr.sys  Sat Aug 18 11:32:23 2001 (3B7DC5A7)
f7b3e000 f7b43300   pfc      pfc.sys      Sat Sep 20 09:45:46 2003 (3F6B952A)
f7b4e000 f7b55000   GEARAspiWDM GEARAspiWDM.sys Tue Aug 08 03:11:27 2006 (44D7743F)
f7b56000 f7b5b000   usbuhci  usbuhci.sys  Wed Aug 04 16:08:34 2004 (41107D62)
f7b5e000 f7b64800   usbehci  usbehci.sys  Wed Aug 04 16:08:34 2004 (41107D62)
f7b66000 f7b67000   fdc      fdc.sys      unavailable (00000000)
f7b6e000 f7b74000   kbdclass kbdclass.sys Wed Aug 04 15:58:32 2004 (41107B08)
f7b76000 f7b7a880   TDI      TDI.SYS      Wed Aug 04 16:07:47 2004 (41107D33)
f7b7e000 f7b82580   ptilink  ptilink.sys  Sat Aug 18 06:49:53 2001 (3B7D8371)
f7b86000 f7b8a080   raspti   raspti.sys   Sat Aug 18 06:55:32 2001 (3B7D84C4)
f7b8e000 f7b93a00   mouclass mouclass.sys Wed Aug 04 15:58:32 2004 (41107B08)
f7b96000 f7b9b000   flpydisk flpydisk.sys Wed Aug 04 15:59:24 2004 (41107B3C)
f7bb6000 f7bbc180   HIDPARSE HIDPARSE.SYS Wed Aug 04 16:08:15 2004 (41107D4F)
f7bbe000 f7bc3200   vga      vga.sys      Wed Aug 04 16:07:06 2004 (41107D0A)
f7bc6000 f7bcaa80   Msfs     Msfs.SYS     Wed Aug 04 16:00:37 2004 (41107B85)
f7bce000 f7bd5880   Npfs     Npfs.SYS     Wed Aug 04 16:00:38 2004 (41107B86)
f7bd6000 f7bddb80   usbccgp  usbccgp.sys  Wed Aug 04 16:08:45 2004 (41107D6D)
f7be6000 f7bec500   usbprint usbprint.sys Wed Aug 04 16:01:23 2004 (41107BB3)
f7bee000 f7bf4780   USBSTOR  USBSTOR.SYS  Wed Aug 04 16:08:44 2004 (41107D6C)
f7c16000 f7c1a500   watchdog watchdog.sys Wed Aug 04 16:07:32 2004 (41107D24)
f7c3e000 f7c41000   BOOTVID  BOOTVID.dll  Sat Aug 18 06:49:09 2001 (3B7D8345)
f7cea000 f7cec280   rasacd   rasacd.sys   Sat Aug 18 06:55:39 2001 (3B7D84CB)
f7d0a000 f7d0dc80   serenum  serenum.sys  Wed Aug 04 15:59:06 2004 (41107B2A)
f7d0e000 f7d10980   gameenum gameenum.sys Wed Aug 04 16:08:20 2004 (41107D54)
f7d16000 f7d18580   ndistapi ndistapi.sys Sat Aug 18 06:55:29 2001 (3B7D84C1)
f7d2e000 f7d2fb80   kdcom    kdcom.dll    Sat Aug 18 06:49:10 2001 (3B7D8346)
f7d30000 f7d31100   WMILIB   WMILIB.SYS   Sat Aug 18 07:07:23 2001 (3B7D878B)
f7d32000 f7d33500   viaide   viaide.sys   Wed Aug 04 15:59:42 2004 (41107B4E)
f7d34000 f7d35700   dmload   dmload.sys   Sat Aug 18 06:58:15 2001 (3B7D8567)
f7d3e000 f7d3fa80   ParVdm   ParVdm.SYS   Sat Aug 18 06:49:49 2001 (3B7D836D)
f7d42000 f7d43780   RaInfo   RaInfo.sys   Tue Apr 10 09:37:22 2007 (461ACE32)
f7d52000 f7d53100   swenum   swenum.sys   Wed Aug 04 15:58:41 2004 (41107B11)
f7d56000 f7d57280   USBD     USBD.SYS     Sat Aug 18 07:02:58 2001 (3B7D8682)
f7d58000 f7d59f00   Fs_Rec   Fs_Rec.SYS   Sat Aug 18 06:49:37 2001 (3B7D8361)
f7d5a000 f7d5b080   Beep     Beep.SYS     Sat Aug 18 06:47:33 2001 (3B7D82E5)
f7d5c000 f7d5d080   mnmdd    mnmdd.SYS    Sat Aug 18 06:57:28 2001 (3B7D8538)
f7d5e000 f7d5f080   RDPCDD   RDPCDD.sys   Sat Aug 18 06:46:56 2001 (3B7D82C0)
f7d64000 f7d65100   dump_WMILIB dump_WMILIB.SYS Sat Aug 18 07:07:23 2001 (3B7D878B)
f7e96000 f7e96c80   lmimirr  lmimirr.sys  Wed Apr 11 08:32:11 2007 (461C106B)
f7e97000 f7e97c00   audstub  audstub.sys  Sat Aug 18 06:59:40 2001 (3B7D85BC)
f7f00000 f7f00d00   dxgthk   dxgthk.sys   Sat Aug 18 06:53:12 2001 (3B7D8438)
f7f63000 f7f63b80   Null     Null.SYS     Sat Aug 18 06:47:39 2001 (3B7D82EB)

Unloaded modules:
ecc86000 eccb1000   kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ee15a000 ee172000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ecd3e000 ecd69000   kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
edaf3000 edb1e000   kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f7f16000 f7f17000   drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
edb46000 edb69000   aec.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
edc86000 edc93000   DMusic.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
edc96000 edca4000   swmidi.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f7d62000 f7d64000   splitter.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f7ce6000 f7cea000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f7bae000 f7bb3000   Cdaudio.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f7ce2000 f7ce5000   Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Closing open log file c:\debuglog.txt


Any help or suggestions would be greatly appreciated. Cheers

 

 

 


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