Sorry, I have been really busy lately... I couldn't even celebrate Trap17 Anniversary (which is still pending and shall not be forgotten :-)
From past 2-3 weeks, I was busy with ComputingHost Servers and managing the billing issues due to the crappy WHMauto software.
Because of some bugs, many of our client’s invoice tracking had been inaccurate and searching all the records and tallying them with the invoice date is a big pain! (Especially considering the time it demands)
Also, I was busy setting up a new partnership deal for ComputingHost. Understanding the legal issues and taking those decisions again took crap load of time and this thing is still in progress... I don't know when everything is going to be finalized. After the partnership, ComputingHost will be targeted area wise using media marketing.
There were also 2 new projects which are in progress. However, one was dropped and we are still thinking over it.
1. TrapXchange => A Banner Exchange network by Xisto Corporation which will help Trap17 members to exchange members and gain popularity. We are also planning to give our members additional boost in advertising by offering them grace credits to promote their site on our Advertising network :-)
2. A file sharing network. (Domain name -> not decided yet) Project dropped considering the huge investments and lack of sufficient funds.
Also, all our servers had to face a weird CPanel bug which required us to re-setup Apache. As a result, quite a lot of users who are using un-common Apache modules might have experienced their absence for 1-2 days. As a result, we were busy answering support mails and also setting up those modules in order. We did not suffer any downtime though :-)
At the moment, I m researching on Apache tweaks and finding the optimal setting for Epsilon server (where Trap17.com is hosted - not its clients) we got some alerts which shows that Trap17 was lagging for few minutes. Therefore, we decided to handle this issue right when things are in initial stage. If required, the server will be upgraded further.
There are still many things at hand because of which, I m not able to manage time properly like L3 Support requests, advanced helpdesk queries, Payment disputes and fraud signups etc.
I am trying my best to manage Trap17 Queries... The programming work for the server scripts will take some time. However, I hope new signups will not be affected.
Thank you for your support and understanding... :-)
-OpaQue



