BuffaloHELP
May 4 2008, 10:11 PM
| | Looks like all add-on domains are suffering from some kind of "lock" from the old server IP. The only suggestion at this point is go through xistosupport . com
This is frustrating, I know. My add-on domains are non-working and it's embarrassing. All I can be is patient and hope that my request is read by the support team. I'm pretty sure they are swamped. |
Reply
rvalkass
May 5 2008, 09:12 AM
I can now confirm that parked and add-on domains appear to be working! However, they will not work without you deleting them and re-adding them using cPanel. Just use cPanel to delete the domain and then re-add it with the same information. With add-on domains, as long as you give it the same folder name when you re-add it, it looks like no data is lost - just make sure you use the same folder name as before rather than what cPanel suggests! Thanks to everyone involved in getting this working again
Reply
bishoujo
May 5 2008, 01:11 PM
Ok I'll try that. How long will it be for the domains to work after being removed and re-added? QUOTE(rvalkass @ May 5 2008, 09:12 AM)  I can now confirm that parked and add-on domains appear to be working! However, they will not work without you deleting them and re-adding them using cPanel. Just use cPanel to delete the domain and then re-add it with the same information. With add-on domains, as long as you give it the same folder name when you re-add it, it looks like no data is lost - just make sure you use the same folder name as before rather than what cPanel suggests! Thanks to everyone involved in getting this working again 
Reply
rvalkass
May 5 2008, 02:10 PM
QUOTE(bishoujo @ May 5 2008, 02:11 PM)  Ok I'll try that. How long will it be for the domains to work after being removed and re-added? It should be instantaneous as long as you already have the nameservers set correctly. What takes time with domains is getting the namerserver records to propagate to all the DNS servers in the world. Parking/adding a domain changes a record on the nameserver, so is an instant thing (as it is only changed in one place, rather than all over the world).
Reply
bishoujo
May 5 2008, 03:24 PM
Oh my God YES it's back! Thank you for the information rvalkass, it worked. Now I can update my website!
Reply
bhavesh
May 5 2008, 05:39 PM
My site is down for last few days...... main domain - www.stockbazaar.co.in the name servers are as it is...... please help
Reply
jlhaslip
May 5 2008, 07:00 PM
First, confirm that your DNS are correct. Access your domain control and change name servers to ns.computinghost.com - 67.19.253.52 ns2.computinghost.com - 208.87.241.124 Domain control is through the registrar that you initially purchased your domain name. Second, if the DNS were not correct in step one, you need to wait until the change is spread across the Internet. Allow 24 to 48 hours. Third, Add-on and Parked Domains need to be removed from the Trap accounts and then replaced back onto the same account using the same info. If you are still unable to connect to your domain, contact Support at http://xistosupport.com/
Reply
sheepdog
May 7 2008, 10:36 PM
Somebody just shoot me! Like it wasn't enough that last week my web site went down, then friday my computer crashed. Maybe it was that tornado, who knows. Had to totally wipe the ^)*^$#(_^@^ bloody thing. Lost all my files, programs, favorites, passwords, EVERYTHING. 6 FRIGGING DAYS WITH NO COMPUTER!!!! I REALLY need my site back up. I have read all the posts in this thread, and I'm still not sure what to do. I did check with NetSol and this part is there ns.computinghost.com ns2.computinghost.com Please help!
Reply
jlhaslip
May 7 2008, 11:43 PM
Sheep dog, Start a Support Ticket at http;//xistosupport.com explaining the situation. They are now familiar with what to do in order to handle these accounts. All the best, sorry about the computer problems.
Reply
BuffaloHELP
May 9 2008, 06:28 AM
sheepdog, Your domain is pup4u dot com? If it's parked or add-on, try detaching it first and then re-park or add-on as jlhaslip and rvalkass mentioned. It worked for me. You'll note that domainname dot com will work while www.domainname dot com would not. Give about 24 hours and it should right itself. PS pup4u dot com resolves at my end
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Recent Queries:--
ror from park wrapper: using nameservers with the following ips: 67.19.253.52,208.87.241.124 - 9.39 hr back. (1)
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error from park wrapper: using nameservers with the following ips: 67.19.253.52,208.87.241.124 sorry, the domain is already pointed to an ip address that does not appear to use dns servers associated with this server. please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper a entries on that remote nameserver. - 7.27 hr back. (2)
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