ComeToLife
Mar 22 2006, 06:52 AM
| | Hello,
Can anyone help me? I own a Motorola Razr V3 and the only key that works is the on off button. I have never dropped it and i take excellent care of my phones. It was working fine for a few months and one day it just stopped working. The screen still works and I can awnser phone calls by opening the flip part, but I can't call anyone or text or anything that requires pushing a button unless it is to turn it on or off. I hace looked online and it seemse other people ahve had this problem but no one ever had a solution. Should I try to fix it? Should I jsut get it replaced? I don't know what to do... Someone please help me, I can't go much longer without a phone and I need to know if there is a way I can fix this. I called customer support but they had nothing to tell me. Please reply back, and thank you for caring.
-Jeremy |
Reply
Saint_Michael
Mar 22 2006, 07:03 AM
well first get a hold of the people that make the phones and see if its a problem, for all you know you locked yourself out of that phone. but I would replace it though.
Reply
techfreakorama
Jul 15 2006, 04:54 PM
QUOTE(Saint_Michael @ Mar 22 2006, 07:03 AM) 
well first get a hold of the people that make the phones and see if its a problem, for all you know you locked yourself out of that phone. but I would replace it though.
don't know about other people.. but my friend also had the same problem... what he did was bang his mobile hard on his hands (just like u bang ur TV remote  ) the problem was resolved for 1 days.. but after that the keypad locked itself again... then he sent it to motorazr people and they did something and charged him USD 15 .. and the phone just worked fine... my suggestion to u is to make some complaints and wait for them to agree to their fault.. and replace it without fee... (i live in india just for ur information)
Reply
Lamfxs
Jun 13 2007, 04:43 PM
I don't know if it helps or not but I had a similar problem with my RAZR but in my case it was the keypad flex file I had to flash it into the phone. I found the solution here Buttons don't work I asked it in the live chat on this site and the nice expert helped me do it.
Reply
MattJoseph
Jun 13 2007, 10:20 PM
I would say replace it. My dad has a razr, and my friend too. That happened too his phone. He just replaced it. But i would suggest getting a different phone. All razr's, at least what my dad and friend told me, have this high pitched buzzing sound, that gets really annoying.
Reply
Q'Nos
Jun 14 2007, 08:41 PM
I work for a cellular company so I might be able to help you. First of all, is it possible some form of moisture could have gotten inside of the phone? RAZRs are very sensitive to moisture and the keypad stopping to work is an indicator of this. You said you never dropped the phone which is good. Also, where do you keep the phone while it is not being used? Like a pocket or something?
Reply
Zlash
Jun 25 2007, 07:45 PM
QUOTE(Q @ Jun 14 2007, 10:41 PM) I work for a cellular company so I might be able to help you. First of all, is it possible some form of moisture could have gotten inside of the phone? RAZRs are very sensitive to moisture and the keypad stopping to work is an indicator of this. You said you never dropped the phone which is good. Also, where do you keep the phone while it is not being used? Like a pocket or something? I would assume he does. Like where else could he put it when he is out and not using the phone? I assume that when you say pocket you also meen bag, backpack, jacket...?
Reply
BrooklynB
Jun 26 2007, 09:03 PM
Same thing happened to my bro. with the same phone you should go to the store you got it from and see if the will take it back or fix it try.
Reply
iGuest
Dec 29 2007, 02:26 AM
techfreakorama, you are a God
Razr Problems
Thanks! You're hard-line solution works for me. I just bang my phone in my hands and waalaa! it worked! Thanks again! -Bong Bollas
Reply
iGuest
Jan 5 2008, 09:01 PM
Keypad not working
Razr Problems
I have the same problem as of yesterday. We took a hike in the woods in the rain and it seems like moisture seeped through my clothing and into the phone. On top of that, I have a lock code on the phone, so when I turn it on, it asks for the lock code which I can't enter because the keypads don't work. Please help :( Right now I have the phone sitting in front of one of those dish heaters hoping that it may help! -arash
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iGuest
Aug 31 2008, 11:34 PM
My up arrow key will not work when the backlight turns on. I have No water damage and take pretty good care of my phone. It sits in my pocket all day when I'm at work. So like I said my Up arrow key on my razer phone dossent work when the backlight is on.. When the backlight is off it works just fine. Help!
Reply
iGuest
Aug 1 2008, 05:14 PM
Replying to ComeToLifeI am having the same problem and am not very happy about it. It has happened before and just started working again. It also did the same for a buddy of mine.
Reply
iGuest
Jul 5 2008, 06:55 PM
Motorola Razors don\\
Razr Problems
Replying to iGuestSince I've had my Razor it has done nothing but frustrate me. I've been left in the dark as to how to fix my phone by the authorized personnel, so I've turned to folk remedies and witchcraft. I was told how to cook my phone in the oven to dry it, which didn't work. I was then told to take apart my phone and wash it, which didn't work. Then I had a witch look at and after ten minutes consultation she got it fully functional (she was very knowledgeable). Now it's jacked again and I don't want to tell the witch that she didn't do a good enough job. She might turn my feet into turtles or something dumb. Sincerely, Ben F.
Reply
iGuest
May 26 2008, 12:48 PM
I have the Same problem..
Razr Problems
Replying to ComeToLifeListen, I have the NOKIA 6275 Phone and in my phone some keys of my kepad are not working...So I showed to NOKIA CAE CENTER but they told me to replace the Keypad only which will be chared of Rs-700..But sometimes my keypad starts to work so hoping that it will be automatically repaired I haven't given for repairing ...But in your case If you go to any mobile service center,They will replace your keypad with some affordable charges and your phone will be fine..Defenately... -reply by Ankit Thakkar
Reply
iGuest
May 17 2008, 04:12 AM
keypad
Razr Problems
Replying to ComeToLifeSame problem here... Customer service told me it was a defect with the phone. Get a new one. They have to replace it for free. -reply by dfish
Reply
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