OpaQue
Apr 6 2007, 04:06 AM
| | Dear Members,
Our Server GAMMA is undergoing a Hard drive change. Some sectors of the Hard disk were found to be inaccessible. We have identified this as an early sign of Disk failure and hence decided to replace the Hard drive.
The entire process involves :-- Purchasing a New drive.
- Installing OS and CPanel on this new drive.
- Switching it to server.
- Copying accounts on this drive.
- Mounting this drive as primary.
The entire process can take anywhere from 5-8 hours.
We will try our level best to restore things as fast as possible. Thank you for your support and assistance.
|
Reply
master_bacarra
Apr 6 2007, 10:02 AM
oh ok... so it's maintenance time. i understand. thanks opaque
Reply
OpaQue
Apr 6 2007, 12:47 PM
ghostrider
Apr 6 2007, 02:16 PM
Ohh wow that was really fast. Thanks for doing that  .
Reply
blackrabit
Apr 6 2007, 02:17 PM
Sorry but only saw this after creating a new topic on the hosted members area. Anyway my account is still unacessible, although you said server fixed. Is there any data loss? Thanks for the information...
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delivi
Apr 6 2007, 04:44 PM
This is a great news, that the HDD is being replaced, now we can make sure that the our site is accessible at all time . Thanks Opaque and that was really fast
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blackrabit
Apr 6 2007, 05:15 PM
I can see the cpanel but my account is still empty! Can anyone tell me if the account files are still being copied???
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bk2070
Apr 6 2007, 07:09 PM
i think everything will be okay soon just be patient Edit: Seems as if all my files are gone, will they be restored
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Saint_Michael
Apr 6 2007, 10:06 PM
By the looks of it everythign is fixed because I was able to access my cpanel and log in to my ftp. and it's now 6 pm my time.
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Misanthrope
Apr 6 2007, 10:14 PM
Thank you for the maintenance warning  . Pardon my ignorance, but is the hard drive change responsible for the new look of the CPanel? Just curious .......
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OpaQue
Apr 11 2007, 07:07 AM
All members who posted complaints here saying they could not view their data, I have restored their data back. Please send an email to support if you have further problems. // Closing Topic.
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bk2070
Apr 8 2007, 11:08 PM
Read this article about the gamma server http://www.trap17.com/forums/page-1-t46779-s0.htmlSeems as if it has caused members sites to lose all data. Opaque is working on it currently, and we are waiting to see if this can be restored. Also, other members have been experiecing mysql error, webmail errors, and trouble accessing phpmyadmin. So looks like the upgrade to Cpanel X or the gamma server upgrade caused these problems, keep up to the article as Opaque will update us on this problem soon, NOTE: Your site is experiencing the same problem as my site and many others, as I checked it out and found the same error.
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BooZker
Apr 8 2007, 10:43 PM
I was wondering why my site is down. I thought because of the HDD swap, but it still doesnt work. I would really like to know whats going on. My site is boozkerstweaks.trap17.com and i know i have an index page so thats not the problem. The FTP wont connect. I have tried different FTP clients. I have tried this on Linux and Mac neither work. I have tried it also on different browsers. I have 180+ credits so i dont know why this is doing this. Any help or why this is happening would be great. Hope my stuff didnt get lost in the HDD swap.
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Kubi
Apr 8 2007, 02:53 AM
Could you all be patient please? Opaque is working very hard. Bugging everyone more isn't going to make things go faster. It hasn't been down 2 days yet. Just chill. Closing the thread for now..Opaque will reopen when he's done.
Reply
bhavesh
Apr 8 2007, 02:06 AM
Hey man my account is still empty! there is no files, no databases. Plz tell me the reason for that......plzz. As my hand are not able to do anything because there is no backup from my side  ........
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