Aeara
Dec 11 2007, 08:35 PM
My situation: I started the cpanel process and clicked on fantastico to begin downloading phpBB2 automatically on it. It had told me it couldn't continue the process because there were items that needed to be deleted, so I deleted everything, the mail regenerated itself fortunately, when I reinstalled the phpBB2 discussion board via fantastico I looked at the ftp folder and then tried to access the site via IE web browser. I got a 404 page. "Not Found The requested URL / was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. -------------------------------------------------------------------------------- Apache/1.3.39 Server at legendsofhyrule.trap17.com Port 80" This is on "http://legendsofhyrule.trap17.com/" link Below is what my ftp client is showing me I have: EVERYTHING UNDER "/" mail .fantasticodata .cpanel .lastlogin Was the original stuff something needed for I accidentally deleted it prior to reading the directions more closely. If the missing items are needed, could you please help replace them or provide the links to the files and where they are to go on the ftp? I would greatly appreciate that. Also on a final note, I do not see anything for phpBB anywhere at all in my ftp (except for ) *you know I was looking for that listof phpBB files that were supposed to be automatically loaded*. I tried to upload my own files prior to but I guess that method doesn't work. ~ Thank You.
Reply
rvalkass
Dec 12 2007, 07:07 AM
If you have deleted all the folders like public_html, public_ftp and all the other files and folders that were there to start with then I am afraid your hosting is not going to work. Those files and folders are vital to making your hosting account work correctly. Anything you want to appear on the web should go in the public_html folder, and not in the root of your account. As far as I know, the only way to fix this is to terminate your hosting and reapply, but I'd wait for a second opinion before going ahead with that, just in case I got that wrong.
Reply
Aeara
Dec 12 2007, 08:33 AM
QUOTE(rvalkass @ Dec 12 2007, 07:07 AM)  If you have deleted all the folders like public_html, public_ftp and all the other files and folders that were there to start with then I am afraid your hosting is not going to work. Those files and folders are vital to making your hosting account work correctly. Anything you want to appear on the web should go in the public_html folder, and not in the root of your account. As far as I know, the only way to fix this is to terminate your hosting and reapply, but I'd wait for a second opinion before going ahead with that, just in case I got that wrong. O= Oh no! I'll have to request for them to be replaced by an admin or a moderator who has this sort of access. *facepalms self* I guess that's what happens when you panic a bit. Now that I know this I'll be making sure this doesn't happen again. I'll go ahead and see if an admin or moderator will or is able to help me. And thanks again Rvalkass you have been loads of help. ~ Aeara
Reply
BuffaloHELP
Dec 13 2007, 12:54 AM
I have replied to Aeara's PM. Let me know what your decision on your hosting account. We will try to support your request as soon as we can. Thank you.
Reply
Aeara
Dec 15 2007, 06:52 AM
I have decided to terminate my current account and reapply for a new one with the same url www.legendsofhyrule.trap17.com. Afterwhich go to the following here please: http://www.trap17.com/forums/aearas-reappl...ing-t54059.html, in which I reapplied for my new account. If there is anything that I should do in excess to terminating my account other than posting it here then please do pm me or post here and I'll get right on it. ~ Aeara. 
Reply
BuffaloHELP
Dec 15 2007, 06:55 AM
If you can terminate your hosting now while I'm online, I can reset your account and then activate it again.
Reply
Aeara
Dec 15 2007, 06:56 AM
Oh? I totally forgot how it is I go about doing this... could you give me a quick run through? Is it via that cpanel site?
Reply
BuffaloHELP
Dec 15 2007, 07:11 AM
Visit www.trap17.com/manage Login using your forum username and password. Select Terminate Hosting and PM me once you have performed this action. I will go back to your request and then approve your request. You then go back to Manage page and Activate Hosting Account.
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Recent Queries:--
accidently deleted current phpbb style - 771.33 hr back. (1)
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accidentally deleted fantasticodata - 1070.92 hr back. (1)
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forum - 1288.14 hr back. (1)
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only allowed to go 1 folder deep in ftp - 1768.12 hr back. (1)
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