ZaM0
Nov 26 2007, 09:19 PM
| | Hello!
Just these days I noted that my subdomain of the subdomain (http://csn3t.trap17.com/ - the subdomain, http://tuneitup.csn3t.trap17.com/ - the non-working one) is non-accessible - it shows that my account is suspended. But it isn't! I could even manage it through the CPanel, but it has no sense.
Please, let me know if I broke some hosting rule  |
Reply
Saint_Michael
Nov 26 2007, 09:27 PM
There have been problem with peoples accounts getting suspended, I reported your topic for the admin to look into; however, since its the subdomain itself and not your whole site I would believe that you have to delete the subdomain and then set it back up again. Like I said though it could be part of the problems members have been having last few days.
Reply
ZaM0
Nov 26 2007, 09:30 PM
Thanks  Maybe it's the problem my account got suspended few times, couse I stood inactive. However, it's now ok, with 8-9 hosting credits. Maybe after the automated process the system leave the suspend thing on the subdomain. I've noticed I have a .htaccess file in the site dir, which contains this: CODE RedirectMatch .* http://xisto.com/suspended.page/
Options -Includes -Indexes -ExecCGI Can I safely remove it 
Reply
jlhaslip
Nov 26 2007, 09:49 PM
QUOTE(ZaM0 @ Nov 26 2007, 02:30 PM)  Thanks Maybe it's the problem my account got suspended few times, couse I stood inactive. However, it's now ok, with 8-9 hosting credits. Maybe after the automated process the system leave the suspend thing on the subdomain. I've noticed I have a .htaccess file in the site dir, which contains this: CODE RedirectMatch .* http://xisto.com/suspended.page/
Options -Includes -Indexes -ExecCGI Can I safely remove it Try it and see if that fixes the problem (I am thinking that it will). Should that fail, submit a ticket to www.xistosupport.com.
Reply
anwiii
Nov 27 2007, 02:24 AM
QUOTE(ZaM0 @ Nov 26 2007, 03:30 PM) I've noticed I have a .htaccess file in the site dir, which contains this: CODE RedirectMatch .* http://xisto.com/suspended.page/
Options -Includes -Indexes -ExecCGI Can I safely remove it yes, remove it. that will most likely solve your problem. i have been following the suspended accounts closely and this usually solves the problem
Reply
OpaQue
Nov 27 2007, 03:40 AM
Yup! Just clear the content inside that .htaccess file :-) it will be fixed.
Reply
ZaM0
Nov 27 2007, 07:18 PM
Thanks, it works now
Reply
serverph
Nov 28 2007, 07:19 PM
Topic is resolved.
Please PM any moderator to continue this discussion. Until then, this topic is closed.
Reply
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