Jul 25, 2008

Password Doesnt Work Properly In Cpanel Login - Sometimes it works... sometimes it doesn't

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Password Doesnt Work Properly In Cpanel Login - Sometimes it works... sometimes it doesn't

matto
I am not able to login to my cPanel using the HTTP password request that pops up when I go to my /cpanel, but when I click cancel and it brings me to the cpanel login screen I am able to login successfully. I am also unable to authenticate any of my passwords via my FTP client. I've made a custom account, used the root account, and used some other main accounts (using the main password). I didn't mistype the password 10 times in a row. What's the deal? Anyone else having this problem? o_O

And yes, I am typing @sfusy.trap17.com

Notice from mayank:
Edited Topic Title

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OpaQue
How can you use ROOT account ? You are supposed to use the username and password provided to you at the time of signup.

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Dooga
I think he meant he created separate FTP directories? I'm not sure, it would be great if you clarified your problem a bit.

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PmH
This happened to me once, where I couldn't do get in on one computer, but then on the other computer the same password works, and then I came back later and my password worked again. But I'm sure I had some weird setting turned on or something, everything works fine for me now.

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matto
Hmm okay it seems to be working today. But I'll clarify my previous statements anyway, in case it should happen five minutes later...

By "Root" I didn't mean root of the server, I meant root for my hosting account (which would be the account 'matto', rather than ftp@sfusy.trap17.com or matto@sfusy.trap17.com

But it could have been some sort of server split or just a bug, it seems to be working now. I'll bring it up again if it is happens again.

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