Jul 20, 2008

New Hosting Account Problems - Can't find cpanel login page
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New Hosting Account Problems - Can't find cpanel login page

omarsdali
Dec 3 2007, 09:17 PM
QUOTE
Xisto

Processing.. Please wait!. Do not hit RELOAD or BACK..
Username Validated.
Connecting to Database...
Database Connection Established.
Validating username and password..
Username Validated.
Checking permissions..
Permission granted.
Preparing data for Creating Account..
Approved for trap17_Beta..
Checking, if username is unique.
Username seems to be unique.
All Data Confirmed. Account information Ready.
Stand-by, Trying to connect to server and create account..
This might take very long time. Please be patient...
CREATING ACCOUNT...
REQUEST SENT. WAITING FOR REPLY...
REPLY RECIEVED. VALIDATING DATA
Flag 1 Failed!
Flag 2 Failed!
Flag 3 Failed!
Flag 1 Failed!
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RESULT : ACCOUNT CREATION COMPLETE. ACCOUNT IS READY ON SERVER.
Finalizing process...
Editing data..
Done.
Transferring Data and showing final page

Trap17.com : Free Web Hosting Account Activation

Please Enter your Forum Username omarsdali

Hosting Account Domain omarali.us
Hosting Account Username omarali
Hosting Account Password [PASSWORD REMOVED]:: Hosting Account Details :: ( Please save it )
1
Account Creation Ok
Checking input data......DoneWWWAcct 12.0 © 1997-2007 cPanel, Inc....

Dns Zone check is enabled.
+===================================+
| New Account Info |
+===================================+
| Domain: omarali.us
| Ip: 64.69.46.210 (n)
| HasCgi: y
| UserName: omarali
| PassWord: [PASSWORD REMOVED]
| CpanelMod: rvblue
| HomeRoot: /home
| Quota: 500 Meg
| NameServer1: NS18.ZONEEDIT.COM
| NameServer2: NS3.ZONEEDIT.COM
| NameServer3:
| NameServer4:
| Contact Email:
| Package: trap17_Beta
+===================================+
...DoneRunning pre creation script (/scripts/prewwwacct)......DoneAdding User...Changing password for omarali
Password for omarali has been changed
...DoneRemoving Shell Access (n)...Changing shell for omarali.
Shell changed.
...DoneCopying skel files from /home/trap17/cpanel3-skel/ to /home/omarali/......DoneUsing Quota v3 Support
Adding Entries to httpd.conf......DoneSetting up Mail & Local Domains...localdomains...valiases ...vdomainaliases...vfilters......DoneConfiguring DNS...Bind reconfiguring on gamma using rndc
Bind reconfiguring on alpha using rndc
Bind reconfiguring on shree using rndc
Bind reconfiguring on epsilon using rndc
...DoneRestarting apache......DoneUpdating Authentication Databases...Updating ftp passwords for omarali
Ftp password files updated.
Ftp vhost passwords synced
...DoneSetting up Frontpage®...
Starting install, port: 80.

Creating web http://omarali.us.
Chowning Content in service /.
Install completed.
Setting Password
Frontpage passthough auth enabled!
Frontpage was installed on the following domains: omarali.us
...DoneSending Account Information......DoneRunning post creation scripts (/scripts/legacypostwwwacct, /scripts/postwwwacct, /scripts/postwwwacctuser)......Donewwwacct creation finished
Setting up Domain Pointers......DoneSetting Reseller Privs......DoneAccount Creation Complete!!!...Account Creation Ok...Done

Access Cpanel at http://69.50.188.18/cpanel or http://www.omarali.us/cpanel
You can access ftp at ftp.omarali.us.com
Your MAIN FTP username and password are same as your cpanel username and password.
Please save all the above information.



©2004 Xisto Corporation. All rights reserved


I got enough credit to apply for hosting and I did and I got approved yesterday. So I went to activate my account at www.trap17.com/process, I filled out the form and submitted it and I got the page quoted above. The first problem is when I follow this link http://69.50.188.18/cpanel
QUOTE
Access Cpanel at http://69.50.188.18/cpanel
, it doesnt work. The second problem is that
QUOTE
You can access ftp at ftp.omarali.us.com
there shouldn't be a .com at the end of the ftp link. And does anyone know why it kept displaying
QUOTE
Flag 1 Failed!
Flag 2 Failed!
Flag 3 Failed!


Another thing is before I applied I had 38.something credit. And this morning I only have 1.45 credits left.

Does anyone have any advice or any comments ?

 

 

 


Reply

Saint_Michael
Dec 3 2007, 09:38 PM
MAN!! I know the solution to your flags but I haven't seen that problem in awhile so I don't know the topic for it. Disregard the .com for your ftp that is a typo in the email sent to you, and as for your credits your hosting account has been accepted, because you are maroon and so you should be able to to access your cpanel.

hmm the ip address could be old so use this one https://64.69.46.210:2083/cpanel. Or if you look at the top of the forum, click the Free Web Hosting Drop Down menu and log in from there.

Reply

omarsdali
Dec 3 2007, 09:57 PM
I tried this one https://64.69.46.210:2083/cpanel and it doesnt load in my browser (Opera) or in IE. The link in the drop down menu at the top of the forum links to https://64.69.46.210:2083/ and that doesn't work either.

I went to http://www.trap17.com/process and I click on number 9 and put in my username and password and it said INVALID USERNAME AND PASSWORD!. Do you think my account never got created because of the flag errors ??

I just put my forum username in here http://www.trap17.com/process menu number 9 and I got this:
QUOTE
Member Group is set properly...
Credit System Stage 1 Check ... Passed!
CREDIT CHECK ........ Passed.
Credit System Stage 3 Check ... Passed!

Credit System Stage 2 check .... Passed!
YOUR CPANEL USERNAME IN OUR RECORD IS : "omarali"


If the above username is *NOT* your Cpanel username, then it will terminated after next Account Tally Cycle.

SUCCESS!
Your Account configuration has no problems. No Errors Reported.


What doesn't make any sense to me is the url to cpanel isnt even opening in my browser ?!

 

 

 


Reply

BuffaloHELP
Dec 3 2007, 10:03 PM
OpaQue is busy at the moment to fix typos.

To access your cpanel, it's just http://64.69.46.210/cpanel

Do not use https

Do not use port number and cpanel, i.e. http://64.69.46.210:2083/cpanel -- this port number is opened to cpanel so you're requesting two-same service, which leads to a blank page.

The suggested method of accessing your cpanel, which is stated in Trap17 Readme (refer to my signature) is:

your_domain_name.ext/cpanel

DNS will automatically resolve alpha-characters into IP address.

I can see that your Group has changed to [HOSTED] this also confirms that you are hosted correctly by Trap17.

Thank you. smile.gif

Reply

omarsdali
Dec 3 2007, 10:17 PM
I checked these links in http://alertra.com and they are not working
http://64.69.46.210:2083/
http://64.69.46.210/cpanel

I don't if the cpanel page is temporarily down or what is the problem.

I don't care about typos, I just want to get the hosting working.

Is there any reason why I am missing about 7 credits.

Reply

rvalkass
Dec 4 2007, 07:44 AM
The domain name you appear to have used, omarali.us is already in use by someone else. So, you won't be able to use that to get to your hosting.

BuffaloHELP has provided the correct address to log in to cPanel: http://64.69.46.210:2082/
I have just checked it and was able to log in to my account, so it works. If you still can't access it using that address then it is possible it is a problem with your browser settings or something similar.

The reason your credits dropped from 38 to 1.45 is because your credits are reset when you accept a hosting account. No matter how many credits you had, you will always be given around 2 credits after you become hosted.

Reply

BuffaloHELP
Dec 4 2007, 09:50 AM
Ah... I should have known to trust my instinct...

1) does the domain name belong to you, purchased by you? Trap17 only provides free sub-domain name. You can qualify for free domain name once you become a hosting member and hosting credits at least 280.

2) I can see your default index page http://gamma.xisto.com/~omarali so the reason you may not be able to see your domain is that the domain name does not belong to you.

3) if you have Internet Explorer you must click on YES to Alert Message allowing you to view login page. Using Firefox you'll notice immediate login pop-up window. If you have a pop-up blocker or firewall preventing any secure login script you will not be able to use cpanel.

Reply

omarsdali
Dec 5 2007, 07:12 AM
The Cpanel login page is working now, I guess at the time I was trying it was down or something which is weird because I thought trap17 was suppose to be a reliable host. I even used www.alertra.com which checks any url from different locations around the world and it confirmed that the login page was down and that the problem wasn't from my browser.

QUOTE
The domain name you appear to have used, omarali.us is already in use by someone else.
That someone else is the same person as me. As I said in my application I am moving from a different host (freehostia.com) to trap17.

QUOTE
BuffaloHELP has provided the correct address to log in to cPanel: http://64.69.46.210:2082/
I have just checked it and was able to log in to my account, so it works. If you still can't access it using that address then it is possible it is a problem with your browser settings or something similar.

The address is working now, however, at the time of starting this topic it wasn't working.

QUOTE
The reason your credits dropped from 38 to 1.45 is because your credits are reset when you accept a hosting account. No matter how many credits you had, you will always be given around 2 credits after you become hosted.
Thanks for clearing that up, I wish I had applied for hosting as soon as I had reached 30 credits.

QUOTE
1) does the domain name belong to you, purchased by you? Trap17 only provides free sub-domain name. You can qualify for free domain name once you become a hosting member and hosting credits at least 280.

Yes, the domain name belongs to me, I purchased it and I am the one using it.

QUOTE
2) I can see your default index page http://gamma.xisto.com/~omarali so the reason you may not be able to see your domain is that the domain name does not belong to you.

The problem wasn't seeing my domain, it was seeing the cpanel login page.

Thanks for your help guys, I just have one question left, I have dns service for my domain with zoneedit and I'm using google apps for my email, my question is can I just use trap17 just for hosting the website without having to move the dns service too? I looked at cpanel and couldn't find dns management anywhere.

Reply

rvalkass
Dec 5 2007, 07:50 AM
QUOTE
Thanks for your help guys, I just have one question left, I have dns service for my domain with zoneedit and I'm using google apps for my email, my question is can I just use trap17 just for hosting the website without having to move the dns service too? I looked at cpanel and couldn't find dns management anywhere.


As your hosting has been set up to use your domain, you will need to log in to your domain control panel (this is with your domain registrar, which appears to be GoDaddy in your case) and change the name servers to point to Trap17. The nameservers you need are:
  • ns1.trap17.com
  • ns2.trap17.com

Reply

omarsdali
Dec 5 2007, 07:55 AM
QUOTE
As your hosting has been set up to use your domain, you will need to log in to your domain control panel (this is with your domain registrar, which appears to be GoDaddy in your case) and change the name servers to point to Trap17. The nameservers you need are:
ns1.trap17.com
ns2.trap17.com

I'm not sure you understand my question. If I do what you just told me to, then my email with google apps will stop working.

Reply

Latest Entries

omarsdali
Dec 5 2007, 04:43 PM
QUOTE
but why would your google applications not work if they are connected to your email? YOu comparing apples and oranges with that, ...... If your google applications like web analytics or adsense all your doing is just adding the code snippets to them on your site and thats it.
I didnt mean analytics or adsense when I said google apps. Google apps gives users Gmail, Google Calendar and Google Talk accounts that use your own custom domain. To learn more about google apps go to http://www.google.com/a

QUOTE
By the way trap17 is reliable but they do suffer downtimes like everyone else, and so before making that claim make sure it wasn't user error first.

I beleive you that trap17 is reliable, otherwise they wouldnt have all these users. But I did make sure that the problem wasnt from me by using http://www.alertra.com they check your website from different location around the world to see if it's working. btw in Cpanel it says the server last rebooted 160 days ago, so maybe there was a problem with the datacenter's network ??

QUOTE
and as for DNS management the closes you have in a trap account is add-on domains and parked domains.
acctually the closest was Modify Mail Exchanger (MX Entry) because it allows you to set the MX records for your domain. add-on domains and parked domains do not allow you to set A records or CNAME records.


This is the default setup for a trap17 account: user points domain to ns1.trap17.com and ns2.trap17.com and the dns service and email and web hosting are all hosted at trap17.

This is what I want to do: point my domain to zoneedit, from zoneedit I will point my email to google and point the webhosting to trap17. ( I already tried this and it works see omarali.us without the www, its hosted at trap17, but if you go to www.omarali.us with the www it's still hosted at previous host. The problem that arises right now is that trap17's dns server has wrong information about my domain. does anyone know how do I disable the dns part from my hosting account or at least change it?

Reply


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