downpour
Jun 12 2007, 04:53 PM
| | i have a joomla site i have had up for a few months and i thought about switching to postnuke or another cms when i install through fantasico they never work so i changed the permissions in the MySQL so it connects to the database and it still doesnt work i dont know why i used to be able to install multiple CMS systems with no problem now i cant get anything to work ...tried PHPnuke, postnuke, even xoops all say cant connect to database i change the permissions to all like in the joomla database and it still doesnt work i have postnuke install in downpour-online.com/news says problem with theme but it didnt work at all before so whats the deal? downpour-online.com thanks greg |
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OpaQue
Jun 12 2007, 04:58 PM
Can I have support ticket number ? If you get error like "can't connect to server" and its persistent, we will frankly go out of business. Because most of the applications use mySQL and on every server we have more than 100 customers. :-/ Errors like Connection timeout, authentication errors can be understood.. This is not a regular issue which can be easily solved on forums. Please help me with ticket number.
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downpour
Jun 14 2007, 08:40 PM
QUOTE(OpaQue @ Jun 12 2007, 04:58 PM)  Can I have support ticket number ?
If you get error like "can't connect to server" and its persistent, we will frankly go out of business. Because most of the applications use mySQL and on every server we have more than 100 customers. :-/
Errors like Connection timeout, authentication errors can be understood..
This is not a regular issue which can be easily solved on forums.
Please help me with ticket number. Ticket ID: TTO-443281 Subject: MySQL Server Department: CH Support Priority: High Status: Open
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downpour
Jun 15 2007, 08:51 PM
QUOTE(downpour @ Jun 14 2007, 08:40 PM)  Ticket ID: TTO-443281 Subject: MySQL Server Department: CH Support Priority: High Status: Open I cant do clean installs of any CMS my database doesnt work properly as far as adding any new mods or anything i always get a connection area i sent an email of the postnuke install i did to support also thanks
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OpaQue
Jun 22 2007, 10:34 AM
I see you are hosted on server ALPHA and the mySQL is working perfectly. There might be an error in the fantastico configuration. I have posted a support ticket there and waiting for their reply.
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