k2wl
Jul 13 2005, 03:02 PM
At least I think thats what the problem is. Anyway i'll start at the beginning. I purchased a Samsung writemaster DVD burner and installed it with the relavent drivers off the samsung website. Immediately after that blue screen errors started appearing on startup. The error message was this: BAD_POOL_CALLER 0x000000c2 (0x00000007, 0x00000cd4, 0x11111111, 0x818CAC48) However this would only occur occasionally and as the DVD burner worked fine when XP did load sucessfully I decided I could live with it... A problem then occured where I couldn't access the admin account ( the only account) due to an incorrect password. This I assumed was a virus and rather than tackle it head on I opted for a more 'holistic' approach. I reformatted the hard drive and attempted to install XP again. However at the same point during XP setup (it says installing devices) the same blue screen which before only appeared sporadically now shows itself without fail evey time. There is no chance of me altering settings from within windows. Your help is VERY much appreciated!
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RGPHNX
Jul 15 2005, 08:53 PM
Hi k2wl, So.. you totally re-formatted the HD ( you didn't use the "restore" windows option by mistake?) ..and the same/ or similar BSD ("blue screen of death") problem is still happening ?? And you didn't/ haven't re-installed the DVD drivers again..yet...right? This definite ly a Windows XP issue. The "generic" drivers in XP are not working with your DVD properly. If you still have your old CD/dvd drive around (the one that used to work OK with Windows) .. put it back in & use it to re-install Windows again. If that doesnt work.. then your Windows CD is "bad" OR you have some other hardware problem with the computer that you need to troubleshoot. Maybe your new DVD drive is bad. Hope this helps RGPHNX
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k2wl
Jul 19 2005, 05:52 AM
thanks it works nicely. bye
Reply
BuffaloHELP
Jul 19 2005, 06:02 AM
Topic resolved: thread closed. 402
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