Emerger
Apr 30 2008, 04:21 PM
| | Since the server change, my site, pandoratreasures.com doesn't load. My old IP address was 64.69.36.223
The email about the change said:
Where Do I Find The New Ip Addresses ?
===============================
The list of main shared ip are given here :-
Servername : Old IP : New IP
there was no link. Can someone point me to the right location?
Thanks.
|
Reply
kevinpaquet
Apr 30 2008, 04:34 PM
Make sure that your DNS are: ns.computinghost.com ns2.computinghost.com AND NOTns1.computinghost.com ns2.computinghost.com
Reply
Emerger
Apr 30 2008, 04:57 PM
QUOTE(kevinpaquet @ Apr 30 2008, 09:34 AM)  Make sure that your DNS are:
ns.computinghost.com
ns2.computinghost.com
AND NOT
ns1.computinghost.com
ns2.computinghost.com Thanks for the reply. Remember you are talking to a total newbie here. I found the link for new IP's http://www.xistosupport.com/index.php?_m=n...s&newsid=21Old: 64.69.36.223 New: 208.87.243.98 But if I type http://208.87.243.98/cpanelI get this message: Invalid license Main IP Address: 208.87.243.98 CPanel Version: 11.18.3-RELEASE_21703 RVskin Version: 8.38 Note: Server administrator can run perl /root/rvadmin/convert_theme.pl to switch users to other skin such as X skin while waiting for the resolution. Where do I go to change the DNS, if I can't log in?
Reply
kevinpaquet
Apr 30 2008, 05:07 PM
You need to change it on your domain registrar. For example, you have your domain registered at namecheap.com Log in to your namecheap.com account, and change the DNS from there.
Reply
Emerger
Apr 30 2008, 05:16 PM
QUOTE(kevinpaquet @ Apr 30 2008, 10:07 AM) You need to change it on your domain registrar.
For example, you have your domain registered at namecheap.com
Log in to your namecheap.com account, and change the DNS from there. I found the link in an email from Computinghost, logged in to that, but the new nameservers were already in place. Any other ideas?
Reply
kevinpaquet
Apr 30 2008, 05:32 PM
Come again? 
Reply
Emerger
Apr 30 2008, 05:37 PM
QUOTE(kevinpaquet @ Apr 30 2008, 10:32 AM) Come again? If the nameservers are right and the servers are running, why can't I access my site or control panel type typing either: the name: pandoratreasures.com or the IP : 208.87.243.98
Reply
kevinpaquet
Apr 30 2008, 05:46 PM
I checked your DNS. It shows 3 DNS, it should be only 2. the first one ns.computinghost.com and the second ns2.computinghost.com results from here
Reply
Emerger
Apr 30 2008, 06:15 PM
QUOTE(kevinpaquet @ Apr 30 2008, 10:46 AM) I checked your DNS. It shows 3 DNS, it should be only 2. the first one ns.computinghost.com and the second ns2.computinghost.com results from hereI got the domain through computinghost.com. At the managment link: http://xidomains.com/the nameservers only list 2, Name Servers Name Server1 ns2.computinghost.com Name Server2 ns.computinghost.com Will the third, the old nameserver expire, or does it need to be removed somewhere? Kevin, I really appreciate you helping me out.
Reply
kevinpaquet
Apr 30 2008, 06:19 PM
You need to remove ns1.computinghost.com, there should only be the 2 domain name servers left
Reply
Latest Entries
Emerger
Apr 30 2008, 06:58 PM
Kevin, Looking at the report from the link you included http://pingability.com/zoneinfo.jsp?domain...ratreasures.comit still lists the old IP address. So maybe it is a time issue. It seems strange to me that by going to the IP address directly, I can't log into the cpanel. But since I know nothing about HOW these things work, maybe that is expected. I'll give it a day or so to sort out.
Reply
jlhaslip
Apr 30 2008, 06:31 PM
It may come to pass that this issue will go away upon completion of the Server migration currently being performed. Patience, please. And I have 6 or 8 sites going through the same thing as yours. No Web presence, no Cpanel, etc. Only thing to do is sit it out for now, folks.
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Jul 26, 2008
