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How To Find New Ip Address

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Read Latest Entries..: (Post #12) by Emerger on Apr 30 2008, 06:58 PM. (Line Breaks Removed)
Kevin,Looking at the report from the link you includedhttp://pingability.com/zoneinfo.jsp?domain...ratreasures.comit still lists the old IP address. So maybe it is a time issue. It seems strange to me that by going to the IP address directly, I can't log into the cpanel. But since I know nothing about HOW these things work, maybe that is expected. I'll give it a day or so to sort out.... read more.
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Open Discussion > Xisto Network Sites > ComputingHost Forum > Technical Support

How To Find New Ip Address

Emerger
Since the server change, my site, pandoratreasures.com doesn't load. My old IP address was 64.69.36.223
The email about the change said:

Where Do I Find The New Ip Addresses ?
===============================

The list of main shared ip are given here :-

Servername : Old IP : New IP


there was no link. Can someone point me to the right location?
Thanks.

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kevinpaquet
Make sure that your DNS are:
ns.computinghost.com
ns2.computinghost.com

AND NOT
ns1.computinghost.com
ns2.computinghost.com

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Emerger
QUOTE(kevinpaquet @ Apr 30 2008, 09:34 AM) *
Make sure that your DNS are:
ns.computinghost.com
ns2.computinghost.com

AND NOT
ns1.computinghost.com
ns2.computinghost.com

Thanks for the reply. Remember you are talking to a total newbie here. I found the link for new IP's
http://www.xistosupport.com/index.php?_m=n...s&newsid=21

Old: 64.69.36.223
New: 208.87.243.98

But if I type http://208.87.243.98/cpanel
I get this message:
Invalid license
Main IP Address: 208.87.243.98
CPanel Version: 11.18.3-RELEASE_21703
RVskin Version: 8.38

Note: Server administrator can run perl /root/rvadmin/convert_theme.pl to switch users to other skin such as X skin while waiting for the resolution.

Where do I go to change the DNS, if I can't log in?

 

 

 


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kevinpaquet
You need to change it on your domain registrar.
For example, you have your domain registered at namecheap.com
Log in to your namecheap.com account, and change the DNS from there.

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Emerger
QUOTE(kevinpaquet @ Apr 30 2008, 10:07 AM) *
You need to change it on your domain registrar.
For example, you have your domain registered at namecheap.com
Log in to your namecheap.com account, and change the DNS from there.


I found the link in an email from Computinghost, logged in to that, but the new nameservers were already in place. Any other ideas?

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kevinpaquet
Come again? huh.gif

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Emerger
QUOTE(kevinpaquet @ Apr 30 2008, 10:32 AM) *
Come again? huh.gif


If the nameservers are right and the servers are running, why can't I access my site or control panel type typing either:
the name: pandoratreasures.com
or the IP : 208.87.243.98

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kevinpaquet
I checked your DNS.
It shows 3 DNS, it should be only 2.
the first one ns.computinghost.com
and the second ns2.computinghost.com

results from here

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Emerger
QUOTE(kevinpaquet @ Apr 30 2008, 10:46 AM) *
I checked your DNS.
It shows 3 DNS, it should be only 2.
the first one ns.computinghost.com
and the second ns2.computinghost.com

results from here



I got the domain through computinghost.com. At the managment link:
http://xidomains.com/

the nameservers only list 2,

Name Servers
Name Server1 ns2.computinghost.com
Name Server2 ns.computinghost.com

Will the third, the old nameserver expire, or does it need to be removed somewhere?

Kevin, I really appreciate you helping me out.

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kevinpaquet
You need to remove ns1.computinghost.com, there should only be the 2 domain name servers left

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Latest Entries

Emerger
Kevin,
Looking at the report from the link you included
http://pingability.com/zoneinfo.jsp?domain...ratreasures.com
it still lists the old IP address. So maybe it is a time issue. It seems strange to me that by going to the IP address directly, I can't log into the cpanel. But since I know nothing about HOW these things work, maybe that is expected. I'll give it a day or so to sort out.

Comment/Reply (w/o sign-up)

jlhaslip
It may come to pass that this issue will go away upon completion of the Server migration currently being performed.

Patience, please. And I have 6 or 8 sites going through the same thing as yours. No Web presence, no Cpanel, etc. Only thing to do is sit it out for now, folks.

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How To Find New Ip Address