i know that people have posted and error with fantastico, but i wanted to post the error, to see if an admin can help. QUOTE Not Found The server was not able to find the document (./frontend/rvblue/fantastico/index.php) you requested Please check the url and try again. You might also want to report this error to your webhost.

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Are you using a Bookmark or Favourites to reach cpanel? If so, this might be part of the problem. Cpanel versions have been changed recently and older Bookmarks need to be reset. Delete the existing bookmark, use the standard format (h t t p:// www .subdomain .trap17.com/cpanel) to go to the cpanel for your subdomain and create a new bookmark.
I have no problem reaching cpanel. Been there twice today already.

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the error is with fantastico tho, i can get to cpanel fine. and now i cant access my files. this is so frustrating!!! fantastico does not work, my files cant be accessed. whats next?!?!?! this is ridiculous.

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Go to your cpanel > file manager > public_html and confirm that all your files are there inside the public_html folder.

Fantastico is simply a software which allows you to install or un-install other software, like phpBB, etc.

What are you trying to do with the fantastico? If you need to install something, there are other methods, like simply download the package and do a manual install of the software you need. Post some details and particulars, please. Simply reporting that fantastico is not available doesn't allow us to assist you fully. We need to know what you are trying to do, too.

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ok, i am installing a simple machine's forum (smf). i can download it manually, but when i try to access the install.php, i get a 500 error. before, i could access it, but there was a problem with mod_security. so now i have 2 main problems, and 1 small problem

1. Mod_Security is conflicting with smf, if disabled, it risks security, however, security is one of smf's strong suits.
2. I cant access my files. none of them work. i dont know what the problem is.
3. (small problem) Fantastico isnt working.

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Mod_security is an Apache Module which is set to run by the Server Admins and I don't think there is anything you as a user can do about that one. Have you submitted an email to support@Xisto.com explaining this problem? Only the Server Admins would be able to overcome this one.

and the Mod-security Module is most likely causing the 500 error, too. If there is a conflict between SMF and the Mod-security Module, I am certain the Server will cause the scripts to fail. Best approach is the email to Support.

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alright, i will do that. but the pages loaded before. but ill just send them an email.

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Hi,

my Fantastico doesnt work it just says

Not Found

The server was not able to find the document (./frontend/rvblue/fantastico/index.php) you requested
Please check the url and try again. You might also want to report
this error to your webhost.


cpsrvd/10.9.6 Server at www.jatsim.info

thx
scan

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Please submit an email to support@xisto.com.

There are several topics about this already. http://www.trap17.com/forums/index.php?act...e=%2Bfantastico Any software available on the fantastico are readily available for download and manual install from the Internet. Until further notice, or as a result of your email, please proceed on that basis. If you require assistance, please post a new thread in the appropriate Forum. Thank you for your understanding.

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no probs, but i thought each account was dealt with separately sorry

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