brandrocker
Jul 14 2008, 02:26 AM
| | Please take a look at this.
Ticket ID: ECN-115724
Subject: FTP/Cpanel Login Problem
Department: CH Support
Thanks. |
Reply
jlhaslip
Jul 14 2008, 02:56 AM
What errors are you receiving? Please post a description of the problem, please and thank you.
Reply
brandrocker
Jul 14 2008, 04:00 AM
The error is that: CPANEL Login: http://fancy-shoppe.com/cpanel/Error: The name or password entered is incorrect. Also FTP Login: Status: Resolving IP-Address for ftp.fancy-shoppe.com Status: Connecting to 67.15.80.42:21 ....... Response: 530 Login authentication failed Error: Could not connect to server Thanks. [PS] I can still connect to my previous host using old Login Information. I have updated my DNS Settings more than 12 Hours back.
Reply
jlhaslip
Jul 14 2008, 04:14 AM
Resolving a DNS to another server can take 24 to 72 hours. 48 is more then likely how long it may take.
Reply
brandrocker
Jul 14 2008, 04:25 AM
Thanks. Can you please suggest, if I add new content to my website, will it be saved in my old mysql database, or the new one?
Reply
BuffaloHELP
Jul 14 2008, 05:44 AM
Have you transferred your SQL from old server to new server? If so, your update should be saved in your new hosting provider. Just test out one item update and see if it sticks.
Reply
OpaQue
Jul 14 2008, 05:45 AM
This is my ping reading. LATEST QUOTE Pinging fancy-shoppe.com [208.87.243.82]with 32 bytes of data:
Reply from 208.87.243.82: bytes=32 time=270ms TTL=53 YOUR READING: This is yours.. QUOTE 67.15.80.42:21 Issue is resolved as DNS is pointing correctly  -Shree
Reply
OpaQue
Jul 14 2008, 05:50 AM
I have reset your password. Please try again :-) -Shree
Reply
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