In my previous topic, I learned about DNS, but I have checked my nameservers have been correctly changed. But if I type the new IP address: http://208.87.243.98/ I get a page that says Great success, Apache is working on your cpanel and whm server But I can't log in. Any help?

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what's your site URL?
You need to wait a bit for the domain name server to propagate throughout the world.

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Shouldn't I be able to access my control panel?

URL pandoratreasures.com

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There are some server Issues being dealt with as we speak (type).
Please see here: http://www.trap17.com/forums/server-issues...ess-t57771.html for the particulars.

This link: is a good one to see when the Server is back in shape and on-line: http://xisto.com/network-status/

the free accounts are on Gamma Server. When that goes all Green, try hooking into your Cpanel and it should all be good then.

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Thanks for the reply. My site is not a free one. It is on zeta, which is listed as all ok. That is why I am confused. (also because I don't know what I am doing. )

 

 

 

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Cpanel is available on port 2082:

http://208.87.243.98:2082/

And the secure version on port 2083:

http://208.87.243.98:2083/

You can also access cpanel by using this url:

http://208.87.243.98/cpanel

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When I try the links you supplied, I get the following message:

Invalid license
Main IP Address: 208.87.243.98
CPanel Version: 11.18.3-RELEASE_21703
RVskin Version: 8.38



Note: Server administrator can run perl /root/rvadmin/convert_theme.pl to switch users to other skin such as X skin while waiting for the resolution.

Not sure why, but not being able to access the cp is a real headache.

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You succeeded in logging in then?

Obviously I cannot but I concede that when accessing the secure link I got an internal service error but the non-secure one was fine:


Just to prove I'm not lying

Anyway, if you did log in (I take it you did), submit a new support ticket here:

http://www.xistosupport.com/index.php?_m=t...s&_a=submit

Tick the box named CH Support and mention the error you got.

Thank you

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NO I still can't log in. On the non-secure link I get the same message--it says invalid license
on the secure link a 500 internal server error

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It is in the server move that's causing this issue. The new hosting IP for all paid hosting accounts must be re-validated to operate licensed cpanels. The new IP may not have been activated yet.

You should be able to access your FTP accounts but no cpanel yet.

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