mrdee
Dec 24 2007, 09:19 PM
jlhaslip
Dec 24 2007, 10:27 PM
Your site and mine both work fine. Check your firewall settings?
Reply
mrdee
Dec 24 2007, 10:41 PM
Odd, I can't even access cpanel. I have not changed any firewall settings. Any other site loads fine. I don't even get to my login screen on the trap 17 cpanel. When trying to send or receive email (trap 17 is my smtp server) I get socket error 10060 connection timed out. I don't know whether any of the mods have any control over things, but I sent a ticket report, but I just realised I cannot receive email at my domain address, so, the ticket number is XFA-769148. Just tried to register with Xistosupport, after I sent a support ticket. It turns out my email is already registered, but I never set a password. When trying to log in, I am told my username or password are wrong but since I can't receive mail on my domainname I won't find out my password.. Will someone please help me out here?
Reply
jlhaslip
Dec 25 2007, 12:52 AM
I have passed the link to Admins. Hopefully they will receive it and act ASAP, but with Timezone differences, and being Christmas Eve/Day, no telling when they will be around. Soon, I hope.
Reply
mrdee
Dec 25 2007, 12:58 AM
Thanks. By the way, do they automatically register you when you raise a ticket? I tried to register after raising one and got the message my email was already registered, but obviously, I had not set a password. Or have I been hacked?
Reply
jlhaslip
Dec 25 2007, 01:01 AM
Not sure about the registration or the Hacking thing. Your site is working fine for me, by the way. Have you recently deleted any files in the Account Root? The ones you did not place there? Or any Mods to your .htaccess file? How are your credits?
Reply
mrdee
Dec 25 2007, 01:20 AM
QUOTE(jlhaslip @ Dec 25 2007, 01:01 AM)  Not sure about the registration or the Hacking thing.
Your site is working fine for me, by the way.
Have you recently deleted any files in the Account Root? I have not. I can't see how my site works for you, for me it keeps timig out (incl. cpanel and FTP does not work, nor does my email) At first I could get past the homepage, but when I used a menu the problem started, ie. the site timed out. QUOTE The ones you did not place there? Or any Mods to your .htaccess file? Nothing like that. QUOTE How are your credits? 15.80 days.
Reply
OpaQue
Dec 25 2007, 03:53 AM
Hi, You had been blocked by one of our engineers it seems. Please stop any activities which have massive connections to the server. And check your FTP if it creates a lot of simultaneous connections. Thanks, -Shree
Reply
Galahad
Dec 25 2007, 08:26 AM
The same thing happened to me obviousely, and I'm still waiting for the conclusion of my problem... Now that I know what is it I did that got me on to the ban list, I'm sure not to repeat that, and I'm still waiting for the response from the support team, as I submited a support ticket on December 22nd... Hopefully, I won't have to lose my hosting here...
Reply
mrdee
Dec 25 2007, 02:32 PM
QUOTE(OpaQue @ Dec 25 2007, 03:53 AM) Hi,
You had been blocked by one of our engineers it seems. Please stop any activities which have massive connections to the server.
Thanks,
-Shree I don't understand. According to cpanel I have only used about 1/5 of my bandwidth, and the month is almost finished. What exactly do you mean then? Thanks. By the way, Merry Xmas everyone.
Reply
Latest Entries
iGuest
Mar 14 2008, 07:20 AM
i can\\
I Cannot Access My Site. [resolved]
I can not get through ftp://ftp.Hp.Com/pub/softlib/software9/COL21413/co-57468-1/hp_ltt45sr1_win.Exe,we are using ISA server. Getting error massage is 10060 - Connection timeout. Friends please help me. Good day ahead. Santy. -reply by Santosh
Reply
jlhaslip
Jan 22 2008, 02:36 AM
Topic is resolved.
Please PM any moderator to continue this discussion. Until then, this topic is closed.
Reply
BuffaloHELP
Jan 22 2008, 01:50 AM
 You can edit your own post, if your post is the last one. Please refrain from double posting. Anyway, glad that your situation is resolved. And thanks for posting a solution to your problem. I'm sure it will be helpful for others.
Reply
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