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Like I mentioned in the shoutbox your the second person to get this problem, and I believe it has to do with the automation system when the payment is made and the credits are not giving. So drop a support ticket at www.xistosupport.com and you should get them soon, and so in the mean time just do some positing to get your account of of suspension and that way you will get all the credits in the positive and not lose any from the negative credits you might have already.
I think I found your transaction but the ID does not match. If you are "++mes Bu++++", Please reply back to the email I sent you.
Hi,
I guess you sent the payment to sales AT xisto DOT com . Please confirm to the email sent to you by OpaQue, also whenever credits are purchased do not forget to put in your username or else it gets a bit difficult for me and OpaQue to keep a track of payments received, Thank you for buying credits from us though  You can always go to our ticket system and send us a teeny tiny mail stating your problem.
Yea SM directed me towards Xisto Support/Helpdesk and im dealing with opaque right now. Great fast support and yes I am Jam++ ++rton... lol I confirmed myself through email... thanks for the help
Similar Topics
Keywords : bought, credits, havent, received,
HOSTING CREDITS : 13371.03 (13) Hello, I didnt know where to post. So pardon me, if this section is not right place. Anyway, it Please help.. (3) Okay, so I had 17 credits and I wanted to terminate my account.After I was done and came back, it help (14) i had 70 credits and i got hosted and i got the 30mb plan i activated it and guess what it took 68 (1) similar situation to another topic here my hosting was suspended due to lack of credits and i really O.O Never expected this from you, trap. (5) If I well remember I had 15 or 16 credits when I stopped my webhosting acc. Now I have 10. o.O What I know it takes time, but I'm almost out of credits (7) Two days ago I ordered credits through the Xisto page. My receipt ID is 0208-7716-3387-7515. Yes, I have sufficient credits (3) My hosting account says that it has been suspended, although I have had more than enough credits to I have had well over 10 credits for a while (4) Whatever people say about unsuspending your account by posting is wrong, i have been above 5 credits (3) Here's what the screen showed when i activated my account.. I had enough points for that package (2) I don't like to type such long sentences to post a topic or reply.I come from Hong Kong and my Looking for bought, credits, havent, received,
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 Bought Credits... Haven't Received. |
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