AlphaOfDoom
Nov 25 2007, 02:03 AM
| | Ok so I go on to my forum and find that it is suspended....why?
As far as I know, I haven't broken any rules yet have I?
(My forum is http://sherwoodinfo.trap17.com) and my hosting credits aren't below 0....by the way that leads to another question of mine,
Last night I went on here to find that I had .99 days left of hosting credits....
"Yikes I better post!"
So I post (non spam) to about 12 days of hosting credits....I come back today to find that I have .89 days left...
And my account is suspended, can I please have an answer to this?
Thank you... |
Reply
jlhaslip
Nov 25 2007, 02:10 AM
Noted and reported to Admins for handling. Please review the Topics. Seems you are not alone. Admins will see this Topic and fix it as required.
Reply
pop
Nov 25 2007, 04:42 AM
if there is total number of credits more then INT value of string is then maybe it goes crazy when that value is reached. it can be problem in C++ when working with big numbers. dunno about php.
Reply
bhavesh
Nov 25 2007, 07:31 AM
My account is also suspended  It was working fine and have more than 6 credits and also I haven't got any warning of violation of rules. Please help soon.
Reply
BuffaloHELP
Nov 25 2007, 08:33 AM
AlphaOfDoom, Have you brought it back to +4 and waited about 1 hour? I see your hosting credits are just below 3... Anyway, your account was manually reinstated. bhavesh, Your account was manually reinstated.
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Sprnknwn
Nov 25 2007, 11:37 AM
My account have also been suspended without reaching negative credits. I don't have them above right now but I insist, they have never been negative...
Reply
elaks
Nov 25 2007, 08:27 PM
My account has also been suspended. I assume I haven't broken the rules as I recieve no confirmation. Should we post if our accounts have been suspended, or is this a problem that will be resolved automatically?
Reply
Sprnknwn
Nov 25 2007, 08:40 PM
QUOTE(elaks @ Nov 25 2007, 09:27 PM)  My account has also been suspended. I assume I haven't broken the rules as I recieve no confirmation.
Should we post if our accounts have been suspended, or is this a problem that will be resolved automatically? Usually they come back automatically within an hour when you get to negative credits and then post to go back to positive. Bun these days it seems that something is working bad, because sites are getting suspended with no particular reason and there's nothing you can do to fix it, and it doesn't fix in an hour time. I know because my site's been down for more than 9 hours now (since I first noticed it was down, could be more).
Reply
galexcd
Nov 26 2007, 02:03 AM
QUOTE(pop @ Nov 24 2007, 08:42 PM) if there is total number of credits more then INT value of string is then maybe it goes crazy when that value is reached. it can be problem in C++ when working with big numbers. dunno about php. All languages do this, but the largest int is over 2 billion so I'm pretty sure nobody has reached that.
Reply
BuffaloHELP
Nov 26 2007, 02:54 AM
Sprnknwn and elaks, Both of your accounts have been reinstated by me as of this post. Sorry for the inconvenience. OpaQue is aware of this situation and he will make necessary adjustments as soon as he is able. No other reason is given at this point except that the possible cause is due to server upgrades and firewall incompatibility. Thank you. PS elaks, love your avatar! ha ha ha
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jlhaslip
Dec 12 2007, 03:58 PM
The account and its files stay on the server until the account credits get to minus 30 and then they are deleted. Between 0 and minus 30, you can be assured they will be available when you get back to an active account status, which requires you to get to plus 4 for the re-activation script to work.
Reply
gisellebebegirl
Dec 12 2007, 03:52 PM
QUOTE(AlphaOfDoom @ Nov 25 2007, 02:03 AM) Ok so I go on to my forum and find that it is suspended....why? As far as I know, I haven't broken any rules yet have I? (My forum is http://sherwoodinfo.trap17.com) and my hosting credits aren't below 0....by the way that leads to another question of mine, Last night I went on here to find that I had .99 days left of hosting credits.... "Yikes I better post!" So I post (non spam) to about 12 days of hosting credits....I come back today to find that I have .89 days left... And my account is suspended, can I please have an answer to this? Thank you... that is extremely weird =/ maybe the credits didnt get counted when your account was deleted or perhaps something in the post was against the rules? check your private messages maybe the answer is there.. i have a question though, if your account does get suspended is there any way to get it back? or are your websites gone forever???  if so.. im never going below 20 credits
Reply
jlhaslip
Nov 30 2007, 02:09 AM
alpha, Read this Topic. http://www.trap17.com/forums/reason-accoun...ded-t53609.htmlIt explains the problem and mentions that the problem is now fixed.
Reply
AlphaOfDoom
Nov 30 2007, 01:40 AM
Wow there are tons of things going on....anyway It seems the hosting credits are working good now, and I also thank you admins for fixing the suspension error....my forum works perfect  But this problem is still happening to others? Do you need to manually fix it for each person, or is there an automatic thing....(then again it really isn't my business, I'm just curious)
Reply
OpaQue
Nov 26 2007, 03:48 PM
angad619 Account fixed. I have TEMPORARILY solved this issue. Within 2 days, I will fix it forever :-) Thank you. -Shree
Reply
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