NOTE: You must be a U.S. resident, 18 or older, with a valid Social Security number to apply for a Propay account. The first time you sign up with them, you need to MAIL them a check for the annual fee, after that you can pay it though your propay account.
Oh and on the customers credit card statement it will have YOUR email address. So it's best to use a "Professional" sounding email address when signing up with PROPAY like "order@XYZcomputers.com" instead of "XYZcomputers@yahoo.com" Once you have run the card, it will take a few days for the money to become available in your Propay account, THEN you can transfer it to your checking account.
The Annual fee breakdowns and benefits are as follows:
-----------------Annual fee------Processing-----Transfer--Processing limits
----------------------------------------Fee-------------FEE-----(per transaction/monthly)
*Basic------------$34.95-----3.50% + $0.35---$0.35-----$250/$1,000
Premium---------$59.95-----3.25% + $0.35---$0.30-----$500/$3,000
Premium Plus--$119.95-----2.99% + $0.30---$0.25-----$1,000/$5,000
Platinum--------$299.95-----2.69% + $0.25---$0.10-----$3,000/$15,000
*Accept VISA/MasterCard
*Process via internet
*Checking account transfers
Accept Discover
Accept American Express
Process via telephone
Linked debit MasterCard (this is a debit card for your PROPAY account)
Annual statement
(*Basic Program offers these 3 items ONLY) All others are included in the larger packages.
All the Credit Card information has to be manually entered into your secure Propay Account BUT there are NO monthly, gateway, or equipment fees of traditional merchant accounts.
If you offer products/services online or take phone orders (not needing a "terminal") Propay is a great way to get you started accepting Credit Cards. Once you are doing a LARGE volume of orders, you will probably want to upgrade to a true merchant account in which orders can be processed automatically via your website/shopping cart/merchant account.
I prefer to use Propay over "Paypal" because if I only offered Paypal I would have to EMAIL a customer (who calls me to place an order) an INVOICE before they could pay me. I CANNOT charge their card without that step using PAYPAL. And I find that inconvenient for me and the customer.
I hope this has helped someone who was looking for an inexpensive merchant account option. They have great customer service, I contacted them via their "online chat" before I had even signed up with a question and they were quick to help me out. I have never had a problem with "double-billing" or any other problems while running customers cards through them.
--Jane

