| Nov 21, 2009 |
thanks. I have a Support Ticket in effect now.
Hello bk.
 Have you tried reinstalling the archive programs, restarting, scan your registry with CCleaner and reinstall them? Try that, because I think I had a similar problem like you. Just give it ago and get back with results. -Sky
I presume this is with the file manager in cPanel? If so, a ticket to http://www.xistosupport.com/ should get the issue resolved.
In the mean time, have you tried using http://www.net2ftp.com/ ? Try uploading the archive using that, and see if extracts. If it wont, then use the Java Upload feature, which lets you upload whole directories at a time. Just extract the archive on your PC, then use the Java uploader to upload the directory all at once.
I have been having trouble zipping folders. Are the two problems related?
QUOTE(willielwgg @ Nov 9 2008, 03:11 PM)  I have been having trouble zipping folders. Are the two problems related? Most likely, I presume. Looks like I will just open up a ticket with Xistosupport then. Hopefully all of this can get sorted out, and I will be able to unarchive any archived files once again. Thanks for your help and advice guys
Keep us posted on this, please.
I have been having the same issue, but it is not a big deal since I simply unzip locally and use FireFTP add-on in Firefox to load the directory onto the Server.
I should look into that FireFTP add on then.
I haven't tried it in a few days. the reason why I want to be able to do this is so that I can zip all my files and download them rather than do a backup.
Opaque reliped to my ticket and said they were working on it. But, I found another method that you can use to fix this problem. You can use the legacy file manager to extract any file, and it works just as good as the regular file manager does.
Legacy File manager fails to work for me.
I'm going to continue using FireFTP. QUOTE(jlhaslip @ Nov 16 2008, 06:51 PM) Legacy File manager fails to work for me. I'm going to continue using FireFTP. Hmm.. that's really strange because it extracted for me. Though, I extracted the file from my PSP's internet browser, so maybe the problem lies within the browser itself, and not Cpanel? Latest Entries
thanks. I have a Support Ticket in effect now.
QUOTE(jlhaslip @ Nov 18 2008, 09:19 PM) The Error I receive is as follows: (internal death while parsing ./frontend/x3/files/extractfile.html) Tue Nov 18 17:18:52 2008 [15746]error: open3: exec of unzip AEF(1.0.5)_Install.zip failed at /usr/local/cpanel/Cpanel/SafeRun.pm line 55 Carp::croak('open3: exec of unzip AEF(1.0.5)_Install.zip failed') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 230 IPC::Open3::_open3('open3', 'Cpanel::SafeRun', '<&RNULL', 'GLOB(0xa44a3c8)', 'GLOB(0xa44a3c8)', 'unzip', 'AEF(1.0.5)_Install.zip') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291 IPC::Open3::open3('<&RNULL', 'GLOB(0xa44a3c8)', 'GLOB(0xa44a3c8)', 'unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/SafeRun.pm line 55 Cpanel::SafeRun::livesaferun('prog', 'ARRAY(0x91a6ac0)', 'formatter', 'CODE(0x91a6ae4)') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2856 Cpanel::Fileman::system_pre('unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2458 Cpanel::Fileman::__ANON__('unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2467 Cpanel::Fileman::_handle_extract('display', 'AEF(1.0.5)_Install.zip', '/home/jlhaslip/public_html/aef/105', ' Zip archive data, at least v1.0 to extract^J') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2348 Cpanel::Fileman::extractfile('/home/jlhaslip/public_html/aef/105', 'AEF(1.0.5)_Install.zip') called at cpanel.pl line 3319 main::dofileman('extractfile($FORM{\'dir\'},$FORM{\'file\'})') called at cpanel.pl line 1807 main::exectag('<cpanel Fileman="extractfile($FORM{\'dir\'},$FORM{\'file\'})">') called at cpanel.pl line 4737 main::dotag(undef) called at cpanel.pl line 4620 main::cpanel_parseblock('SCALAR(0x917ebd8)') called at cpanel.pl line 4572 main::cpanel_parse('GLOB(0xa4732d8)') called at cpanel.pl line 1312 <div id="cpanel_internal_error_1" style="display:none;"><textarea style="font-weight:900;background-color:#fcc;" rows="15" cols="80">open3: exec of unzip AEF(1.0.5)_Install.zip failed at /usr/local/cpanel/Cpanel/SafeRun.pm line 55 Carp::croak('open3: exec of unzip AEF(1.0.5)_Install.zip failed') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 230 IPC::Open3::_open3('open3', 'Cpanel::SafeRun', '<&RNULL', 'GLOB(0xa44a3c8)', 'GLOB(0xa44a3c8)', 'unzip', 'AEF(1.0.5)_Install.zip') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291 IPC::Open3::open3('<&RNULL', 'GLOB(0xa44a3c8)', 'GLOB(0xa44a3c8)', 'unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/SafeRun.pm line 55 Cpanel::SafeRun::livesaferun('prog', 'ARRAY(0x91a6ac0)', 'formatter', 'CODE(0x91a6ae4)') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2856 Cpanel::Fileman::system_pre('unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2458 Cpanel::Fileman::__ANON__('unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2467 Cpanel::Fileman::_handle_extract('display', 'AEF(1.0.5)_Install.zip', '/home/jlhaslip/public_html/aef/105', ' Zip archive data, at least v1.0 to extract^J') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2348 Cpanel::Fileman::extractfile('/home/jlhaslip/public_html/aef/105', 'AEF(1.0.5)_Install.zip') called at cpanel.pl line 3319 main::dofileman('extractfile($FORM{\'dir\'},$FORM{\'file\'})') called at cpanel.pl line 1807 main::exectag('<cpanel Fileman="extractfile($FORM{\'dir\'},$FORM{\'file\'})">') called at cpanel.pl line 4737 main::dotag(undef) called at cpanel.pl line 4620 main::cpanel_parseblock('SCALAR(0x917ebd8)') called at cpanel.pl line 4572 main::cpanel_parse('GLOB(0xa4732d8)') called at cpanel.pl line 1312 </textarea></div> <span class="error" style="cursor:hand;cursor:pointer;" onClick="document.getElementById('cpanel_internal_error_1').style.display='block';this.style.display='none';">[a fatal error or timeout occurred while processing this directive]</span>open3: exec of unzip AEF(1.0.5)_Install.zip failed at /usr/local/cpanel/Cpanel/SafeRun.pm line 55 Hmm.. that's weird how my problem was fixed, but yours is still occurring. Well, sure it doesn't have anything to your browse, as I used a couple and saw the same things, before it was fixed. Just open a ticket like i did. I think they might've fixed the error only in my cpanel, but not in yours, or anybody else who might've been having the same problem before.
The Error I receive is as follows:
QUOTE (internal death while parsing ./frontend/x3/files/extractfile.html) Tue Nov 18 17:18:52 2008 [15746]error: open3: exec of unzip AEF(1.0.5)_Install.zip failed at /usr/local/cpanel/Cpanel/SafeRun.pm line 55 Carp::croak('open3: exec of unzip AEF(1.0.5)_Install.zip failed') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 230 IPC::Open3::_open3('open3', 'Cpanel::SafeRun', '<&RNULL', 'GLOB(0xa44a3c8)', 'GLOB(0xa44a3c8)', 'unzip', 'AEF(1.0.5)_Install.zip') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291 IPC::Open3::open3('<&RNULL', 'GLOB(0xa44a3c8)', 'GLOB(0xa44a3c8)', 'unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/SafeRun.pm line 55 Cpanel::SafeRun::livesaferun('prog', 'ARRAY(0x91a6ac0)', 'formatter', 'CODE(0x91a6ae4)') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2856 Cpanel::Fileman::system_pre('unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2458 Cpanel::Fileman::__ANON__('unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2467 Cpanel::Fileman::_handle_extract('display', 'AEF(1.0.5)_Install.zip', '/home/jlhaslip/public_html/aef/105', ' Zip archive data, at least v1.0 to extract^J') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2348 Cpanel::Fileman::extractfile('/home/jlhaslip/public_html/aef/105', 'AEF(1.0.5)_Install.zip') called at cpanel.pl line 3319 main::dofileman('extractfile($FORM{\'dir\'},$FORM{\'file\'})') called at cpanel.pl line 1807 main::exectag('<cpanel Fileman="extractfile($FORM{\'dir\'},$FORM{\'file\'})">') called at cpanel.pl line 4737 main::dotag(undef) called at cpanel.pl line 4620 main::cpanel_parseblock('SCALAR(0x917ebd8)') called at cpanel.pl line 4572 main::cpanel_parse('GLOB(0xa4732d8)') called at cpanel.pl line 1312 <div id="cpanel_internal_error_1" style="display:none;"><textarea style="font-weight:900;background-color:#fcc;" rows="15" cols="80">open3: exec of unzip AEF(1.0.5)_Install.zip failed at /usr/local/cpanel/Cpanel/SafeRun.pm line 55 Carp::croak('open3: exec of unzip AEF(1.0.5)_Install.zip failed') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 230 IPC::Open3::_open3('open3', 'Cpanel::SafeRun', '<&RNULL', 'GLOB(0xa44a3c8)', 'GLOB(0xa44a3c8)', 'unzip', 'AEF(1.0.5)_Install.zip') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291 IPC::Open3::open3('<&RNULL', 'GLOB(0xa44a3c8)', 'GLOB(0xa44a3c8)', 'unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/SafeRun.pm line 55 Cpanel::SafeRun::livesaferun('prog', 'ARRAY(0x91a6ac0)', 'formatter', 'CODE(0x91a6ae4)') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2856 Cpanel::Fileman::system_pre('unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2458 Cpanel::Fileman::__ANON__('unzip', 'AEF(1.0.5)_Install.zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2467 Cpanel::Fileman::_handle_extract('display', 'AEF(1.0.5)_Install.zip', '/home/jlhaslip/public_html/aef/105', ' Zip archive data, at least v1.0 to extract^J') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2348 Cpanel::Fileman::extractfile('/home/jlhaslip/public_html/aef/105', 'AEF(1.0.5)_Install.zip') called at cpanel.pl line 3319 main::dofileman('extractfile($FORM{\'dir\'},$FORM{\'file\'})') called at cpanel.pl line 1807 main::exectag('<cpanel Fileman="extractfile($FORM{\'dir\'},$FORM{\'file\'})">') called at cpanel.pl line 4737 main::dotag(undef) called at cpanel.pl line 4620 main::cpanel_parseblock('SCALAR(0x917ebd8)') called at cpanel.pl line 4572 main::cpanel_parse('GLOB(0xa4732d8)') called at cpanel.pl line 1312 </textarea></div> <span class="error" style="cursor:hand;cursor:pointer;" onClick="document.getElementById('cpanel_internal_error_1').style.display='block';this.style.display='none';">[a fatal error or timeout occurred while processing this directive]</span>open3: exec of unzip AEF(1.0.5)_Install.zip failed at /usr/local/cpanel/Cpanel/SafeRun.pm line 55
Nope. This issue is RESOLVED!!!
Thanks Opaque and Xisto Staff for fixing this problem
I use the secure webdisk shortcut that I downloaded to my comp. All you have to do is copy the decompressed file, and paste it to where you want it to go. You can use this method until this issue gets resolved.
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 Troubles Extracting Zipped Files |
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