mrdee
May 2 2008, 02:45 PM
| | I got a reply from Xisto today that my site was up and running again.
Yet, when I surf to it, it will not load, also, my email client keeps telling me the POP3 server (the one related to my domain) timed out.
My Cpanel will not open neither.
On my son's laptop (on the same network, hence same IP address) the site loads immediately.
Has anyone got any idea what the problem my end could be?
Thanks. |
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kevinpaquet
May 2 2008, 03:06 PM
mrdee
May 2 2008, 03:16 PM
QUOTE(kevinpaquet @ May 2 2008, 04:06 PM)  Clear your cache. That's the first thing I did. No luck. After rebooting the machine, my site now loads, my email server responds, although loads of mails must be missing, but I still cannot get into my Cpanel.
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jlhaslip
May 2 2008, 03:37 PM
You should have received an email, contents as follows: QUOTE We are pleased to announce that the migration for the servers is complete. The IPs have been modified in the respective servers. Gamma server is also up.
Possible Issues by Customers:-
1. Domain Not Showing Up. - DNS Sync Issue.
Solution: Send Ticket to Support with your Domain Name, Server (it was hosted on). We will fix it and revert back asap. Although since the laptop is receiving the page in question, I am stumped by what might be causing this issue. Perhaps the page is cached at your ISP? But I am not aware of why the Laptop gets through and you do not. Might be a firewall issue? Try dropping your firewall to see if it works. Only thing I can imagine. You are luckier than me, I can't get Cpanel or my site at all.
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turbopowerdmaxsteel
May 2 2008, 03:56 PM
Its a DNS issue. The Domain names are still being resolved to the old Gamma server IP address 64.69.46.210. Try PINGing your site. I did some reverse DNS lookups and found out that the new IP address is 208.87.243.146. You can access your site as http://208.87.243.146/~<YourCPanelUserName>. I think the DNS registry at our ISPs needs some time to be updated.
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mrdee
May 2 2008, 04:09 PM
Thanks for the input, everyone. However, Jim, it is not all moonlight and roses yet my end, although my site loads now I still cannot get into my Cpanel, turbopowerdmaxsteel, the method you posted does not work for me, furthermore, I still have some problems with receiving email. Sending seems to be OK.
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turbopowerdmaxsteel
May 2 2008, 04:29 PM
QUOTE Thanks for the input, everyone.
However, Jim, it is not all moonlight and roses yet my end, although my site loads now I still cannot get into my Cpanel, turbopowerdmaxsteel, the method you posted does not work for me, furthermore, I still have some problems with receiving email. Sending seems to be OK. Supposing your CPanel username is ntek then your site can be accessed as http://208.87.243.146/~ntek. This will work as long as you are hosted on the Gamma server (either on Trap17 or Astahost). You however, don't need to do this because your Domain is being resolved to the correct IP address. Don't use the CPanel address listed on the forum. It still points to the old address. To access your CPanel use etiher http://www.vlaanderen-flanders.org.uk/cpanel or http://208.87.243.146:2082/
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mrdee
May 2 2008, 04:37 PM
That method works for opening my site. It is my Cpanel I am trying to get into, though.
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jlhaslip
May 2 2008, 04:46 PM
HA! HA! Mine is the other way around. I can access Cpanel using the numeric IP, but even from inside the Cpanel, I can't view pages from the site... Confusing, isn't it?
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turbopowerdmaxsteel
May 2 2008, 04:52 PM
By viewing the page from inside the CPanel, what do you imply? Is it that you are not able to view your files from the File Manager? Also, did you try to access your site using the method I stated? Remember, use the CPanel username and not your forum username.
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BuffaloHelp
May 3 2008, 06:54 AM
Try flushing your DNS from your computer. Open your command window and type ipconfig /flushdns I'm going to close this topic and you can continue on this post Server known issues and solutions
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Unknown_99
May 3 2008, 06:10 AM
I have the same problem. Other users can access my site but I can't access my own site from my computer.... x.x
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jlhaslip
May 2 2008, 11:02 PM
yes, the Cpanel is new. That is the latest and greatest version. Got some nice stuff in there, too. Enjoy it. Play around, but be careful... don't delete anything you might need.
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etycto
May 2 2008, 10:59 PM
myne is not working i tryed to access it with the http://208.87.243.146/~ntek. thingy that worked but i could not acess cpanel so i did this http://208.87.243.146/cpanel and for some reason i accessed a Cpanel X thingy is this an attentional upgrade or did i access something by accident. it's really weird i cant access my site with the trap17 subdomain or my uni.cc domain its been going on for like three days. P.S. if it's an attentional upgrade could that be the problem
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mrdee
May 2 2008, 09:58 PM
Got it all up and running now. Thanks to everyone for their excellent advice.
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