QUOTE(kudmus @ Jul 28 2008, 04:59 AM)

Now how do I prepare the lspci and send them? If anyone can simplify this reply for a newbie, I'll appreciate that?
The Kernel source should be in Ubuntu's repository, but if they say version 2.6.24 of the Kernel has built-in support for your device, then i guess you can forget about the drivers. To send them an output of lspci, simply type this in the terminal:
lspci >> ~/lspci.txt
That will create a text file called lspci.txt in your account's profile with everything that lspci outputted. If you do no have lspci installed, the system may inform you of that and tell you what programs specifically to install. After installing it, run the command again, if you did not already have the program installed. Then you can just send them the text file as an attachment. Just first make sure there is some information in the text file before sending.
To answer their second question, run:
sudo modprobe e100
If there's an error, you may want to write it down.
After running that, to see if it is loaded into the Kernel (i'm assuming this is what they're asking for), you run:
dmesg | grep e100
I'm running Gentoo, and when i do that last command, i get the following output (just to show you an example):
$ dmesg | grep e100
Allocating PCI resources starting at e1000000 (gap: e0000000:10000000)
e100: Intel® PRO/100 Network Driver, 3.5.23-k4-NAPI
e100: Copyright© 1999-2006 Intel Corporation
(
Note: the dollar sign is a terminal prompt, where you type commands at.)
If you do not get any output, then run:
dmesg >> ~/dmesg.txt
and send them that as well.
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