Some Hosting Problems..

Tramposch

Nov 24 2007, 03:27 AM

Well.. just by the looks of it, i am not hosted, and i ahve lost my domain..

my account.... have about.. neg 25 credits, (lollol) and then like.. a day later or something, i wasn't hosted anymore, i mean, i thought the hosting terminated at neg 30? and i had a free domain, so i lost a lot,

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Saint_Michael

Nov 24 2007, 03:37 AM

Odd's are your problem has to do ith the server update as several members are reporting problems of their accounts not betting unsuspended. Since your account was already suspended the update could have misinterprete the fact your hosting didn't exist and deleted it.

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Tramposch

Nov 24 2007, 03:39 AM

What do i do, contact the customer support? or what, just wait until an admin sees?

because i got pretty mad to see that is was gone lol

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jlhaslip

Nov 24 2007, 05:34 AM

Submit a ticket to www.xistosupport.com and I will pass the link for this thread on to the Admins as well.
Hope the matter gets resolved soonest.

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OpaQue

Nov 24 2007, 06:45 AM

Whoa.. how come you let your account go till -ve 30.

Remember, any time, any spam topic is deleted which has your post, you lose credits. Any post of yours is moderated, you lose credits. You must keep your account to +ve credits all the time.

If your account is deleted, there is no way I can recover it.

Sorry.

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Tramposch

Nov 24 2007, 01:40 PM

mmkay

well thanks for the quick reply... idk why i let it go that log in negs... i was just having a lazy month

lol time to get many many credits again..

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krazygoddess

Nov 25 2007, 01:09 AM

Hi Everyone, I am new here and trying to figure everything out, and reading that post has kind of scared me, Now i dont know it I wat to stay, This seems like a great program to have and ise, But i dont know if I could handle going through all the work of seeting up my site just to loose it? does this happen alot? Or is this something i should not worry about? Please I am hopeing someone will respond to my post b4 i go much further. Hope you all had a great Holiday!! Krazy

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jlhaslip

Nov 25 2007, 01:24 AM

No, this does not happen often.
There was a recent Server Update which appears to have affected some account adversely, but those are being repaired as they are found out. It is not unusual for an occasional hiccup on a Hosting System, regardless of the precautions taken, unfortunately, the Server move has affected a few accounts.
The Trap17 actually has a very good history and the Term of Service and Acceptable Usage Policy dictate the guidelines for Accounts and their remaining active, etcetera. Usually, the only reason for losing an account is to violate the TOS/AUP, or to fail to maintain an adequate supply of credits. Details are available in the Trap17 Readme file.

As an example of the service you can expect, I have been Hosted here for over 2 years and (knock on wood) have not been adversely affected. Most accounts have not had a problem with this newest action, either. admins are fixing them as they become aware of them.

Hope this removes any fears or doubts you have about the Trap17.

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Tramposch

Nov 25 2007, 04:02 AM

Yeah it does have great service

im not trying to bad mouth the forum, but i think one downside is that mods or admins have to like.. approve your hosting before hand, i know why it is required.. but i think maybe more mods are required

I also purchased a domain, great service

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