Emerger
Apr 30 2008, 05:29 PM
| | In my previous topic, I learned about DNS, but I have checked my nameservers have been correctly changed. But if I type the new IP address:
http://208.87.243.98/
I get a page that says
Great success, Apache is working on your cpanel and whm server
But I can't log in. Any help? |
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kevinpaquet
Apr 30 2008, 05:36 PM
what's your site URL? You need to wait a bit for the domain name server to propagate throughout the world.
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Emerger
Apr 30 2008, 05:46 PM
QUOTE(kevinpaquet @ Apr 30 2008, 10:36 AM)  what's your site URL?
You need to wait a bit for the domain name server to propagate throughout the world. Shouldn't I be able to access my control panel? URL pandoratreasures.com
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jlhaslip
Apr 30 2008, 06:08 PM
There are some server Issues being dealt with as we speak (type). Please see here: http://www.trap17.com/forums/server-issues...ess-t57771.html for the particulars. This link: is a good one to see when the Server is back in shape and on-line: http://xisto.com/network-status/the free accounts are on Gamma Server. When that goes all Green, try hooking into your Cpanel and it should all be good then.
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Emerger
Apr 30 2008, 06:20 PM
QUOTE(jlhaslip @ Apr 30 2008, 11:08 AM) There are some server Issues being dealt with as we speak (type). Please see here: http://www.trap17.com/forums/server-issues...ess-t57771.html for the particulars. This link: is a good one to see when the Server is back in shape and on-line: http://xisto.com/network-status/the free accounts are on Gamma Server. When that goes all Green, try hooking into your Cpanel and it should all be good then. Thanks for the reply. My site is not a free one. It is on zeta, which is listed as all ok. That is why I am confused. (also because I don't know what I am doing.  )
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electriic ink
Apr 30 2008, 07:40 PM
Cpanel is available on port 2082: http://208.87.243.98:2082/And the secure version on port 2083: http://208.87.243.98:2083/You can also access cpanel by using this url: http://208.87.243.98/cpanel
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Emerger
Apr 30 2008, 07:59 PM
QUOTE(electriic ink @ Apr 30 2008, 12:40 PM) Cpanel is available on port 2082: http://208.87.243.98:2082/And the secure version on port 2083: http://208.87.243.98:2083/You can also access cpanel by using this url: http://208.87.243.98/cpanelWhen I try the links you supplied, I get the following message: Invalid license Main IP Address: 208.87.243.98 CPanel Version: 11.18.3-RELEASE_21703 RVskin Version: 8.38 Note: Server administrator can run perl /root/rvadmin/convert_theme.pl to switch users to other skin such as X skin while waiting for the resolution. Not sure why, but not being able to access the cp is a real headache.
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electriic ink
Apr 30 2008, 08:07 PM
You succeeded in logging in then? Obviously I cannot but I concede that when accessing the secure link I got an internal service error but the non-secure one was fine:  Just to prove I'm not lying  Anyway, if you did log in (I take it you did), submit a new support ticket here: http://www.xistosupport.com/index.php?_m=t...s&_a=submitTick the box named CH Support and mention the error you got. Thank you
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Emerger
Apr 30 2008, 08:40 PM
QUOTE(electriic ink @ Apr 30 2008, 01:07 PM) You succeeded in logging in then? Obviously I cannot but I concede that when accessing the secure link I got an internal service error but the non-secure one was fine: Just to prove I'm not lying Anyway, if you did log in (I take it you did), submit a new support ticket here: http://www.xistosupport.com/index.php?_m=t...s&_a=submitTick the box named CH Support and mention the error you got. Thank you NO I still can't log in. On the non-secure link I get the same message--it says invalid license on the secure link a 500 internal server error
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BuffaloHELP
May 1 2008, 03:54 AM
It is in the server move that's causing this issue. The new hosting IP for all paid hosting accounts must be re-validated to operate licensed cpanels. The new IP may not have been activated yet. You should be able to access your FTP accounts but no cpanel yet.
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