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Mar 21 2008, 10:01 AM
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Member [Level 1] ![]() ![]() ![]() ![]() Group: Members Posts: 69 Joined: 18-November 06 Member No.: 33,593 |
Hi Guys,
I've had a problem with my computer. I thought it restarted only when using the internet but I was wrong. I found out that isn't the denominator. I tried disabling the internet to run a virus scan and the scan can't complete as the computer restarts too often. I followed the following instructions to read the dmp file the restart error generates. 1) Download and install the http://www.microsoft.com/whdc/devtools/deb...installx86.mspx Debugging Tools from Microsoft[/url] 2) Locate your latest memory.dmp file- C:\WINDOWS\ Minidump\Mini081505-01.dmp or whatever 3) open a CMD prompt and cd\program files\debugging tools for windows\ 4) type the following stuff: Code: c:\program files\debugging tools>kd -z C:\WINDOWS\ Minidump\Mini081505-01.dmp (it will spew a bunch) kd> .logopen c:\debuglog.txt kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q 5) You now have a debuglog.txt in c:\, open it in notepad and post the content here And now have the following debuglog.txt: CODE Opened log file 'c:\debuglog.txt' kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q Loading Kernel Symbols ................................................................................ ................................................... Loading User Symbols Loading unloaded module list ............ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 00000000, memory referenced Arg2: 00000002, IRQL Arg3: 00000001, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: 804db7f8, address which referenced memory Debugging Details: ------------------ WRITE_ADDRESS: 00000000 CURRENT_IRQL: 2 FAULTING_IP: nt!KiUnlockDispatcherDatabase+7c 804db7f8 7518 jne nt!KiUnlockDispatcherDatabase+0x96 (804db812) CUSTOMER_CRASH_COUNT: 4 DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: iexplore.exe LAST_CONTROL_TRANSFER: from 804e4acb to 804db7f8 STACK_TEXT: ecbb5d2c 804e4acb 00000000 80574bbe ecbb5d58 nt!KiUnlockDispatcherDatabase+0x7c ecbb5d3c 80574c08 85bdb2a8 00000000 067cff74 nt!KeSetEventBoostPriority+0xaf ecbb5d58 804de7ec 85bdb2a8 067cff78 7c90eb94 nt!NtSetEventBoostPriority+0x4d ecbb5d58 7c90eb94 85bdb2a8 067cff78 7c90eb94 nt!KiFastCallEntry+0xf8 WARNING: Frame IP not in any known module. Following frames may be wrong. 067cff78 00000000 00000000 00000000 00000000 0x7c90eb94 STACK_COMMAND: kb FOLLOWUP_IP: nt!KiUnlockDispatcherDatabase+7c 804db7f8 7518 jne nt!KiUnlockDispatcherDatabase+0x96 (804db812) SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!KiUnlockDispatcherDatabase+7c FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntoskrnl.exe DEBUG_FLR_IMAGE_TIMESTAMP: 45e54711 FAILURE_BUCKET_ID: 0xA_W_nt!KiUnlockDispatcherDatabase+7c BUCKET_ID: 0xA_W_nt!KiUnlockDispatcherDatabase+7c Followup: MachineOwner --------- eax=00000000 ebx=ffdff000 ecx=ffffff00 edx=80010031 esi=85e9c020 edi=8631a648 eip=804db7f8 esp=ecbb5d20 ebp=80042000 iopl=0 nv up ei pl zr na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246 nt!KiUnlockDispatcherDatabase+0x7c: 804db7f8 7518 jne nt!KiUnlockDispatcherDatabase+0x96 (804db812) [br=0] ChildEBP RetAddr Args to Child ecbb5d2c 804e4acb 00000000 80574bbe ecbb5d58 nt!KiUnlockDispatcherDatabase+0x7c (FPO: [Uses EBP] [0,0,4]) ecbb5d3c 80574c08 85bdb2a8 00000000 067cff74 nt!KeSetEventBoostPriority+0xaf (FPO: [Non-Fpo]) ecbb5d58 804de7ec 85bdb2a8 067cff78 7c90eb94 nt!NtSetEventBoostPriority+0x4d (FPO: [Non-Fpo]) ecbb5d58 7c90eb94 85bdb2a8 067cff78 7c90eb94 nt!KiFastCallEntry+0xf8 (FPO: [0,0] TrapFrame @ ecbb5d64) WARNING: Frame IP not in any known module. Following frames may be wrong. 067cff78 00000000 00000000 00000000 00000000 0x7c90eb94 start end module name 804d7000 806eb500 nt ntoskrnl.exe Wed Feb 28 19:10:41 2007 (45E54711) 806ec000 8070c380 hal halaacpi.dll Wed Aug 04 15:59:05 2004 (41107B29) bf800000 bf9c2180 win32k win32k.sys Thu Mar 08 23:47:34 2007 (45F013F6) bf9c3000 bf9d4580 dxg dxg.sys Wed Aug 04 16:00:51 2004 (41107B93) bf9d5000 bfa0b000 ati2dvag ati2dvag.dll Wed Aug 04 17:56:47 2004 (411096BF) bfa0b000 bfa43000 ati2cqag ati2cqag.dll Wed Aug 04 17:56:45 2004 (411096BD) bfa43000 bfc102e0 ati3duag ati3duag.dll Wed Aug 04 17:56:50 2004 (411096C2) bfc11000 bfc8f2a0 ativvaxx ativvaxx.dll Wed Aug 04 17:56:54 2004 (411096C6) ecaf8000 ecb22180 kmixer kmixer.sys Wed Jun 14 18:47:45 2006 (448FCD31) ecb23000 ecb46000 Fastfat Fastfat.SYS Wed Aug 04 16:14:15 2004 (41107EB7) eccb1000 eccc8480 dump_atapi dump_atapi.sys Wed Aug 04 15:59:41 2004 (41107B4D) ed2b9000 ed2f9280 HTTP HTTP.sys Fri Mar 17 10:33:09 2006 (441A03C5) ed66a000 ed68a280 tmcomm tmcomm.sys Mon Dec 24 19:36:35 2007 (476F7DA3) ed6ab000 ed6b9000 neokdss neokdss.sys Fri Sep 07 06:22:13 2007 (46E06175) ed77b000 ed7cc480 srv srv.sys Mon Aug 14 20:34:39 2006 (44E051BF) ed7f5000 ed820d80 mrxdav mrxdav.sys Tue Dec 18 19:51:33 2007 (47679825) ed881000 ed88c200 tmevtmgr tmevtmgr.sys Mon Dec 24 19:36:39 2007 (476F7DA7) edb69000 edb7d400 wdmaud wdmaud.sys Wed Jun 14 19:00:44 2006 (448FD03C) edbee000 edbf7900 LMIRfsDriver LMIRfsDriver.sys Tue Mar 27 19:24:44 2007 (4608E2DC) edc76000 edc81300 tmactmon tmactmon.sys Mon Dec 24 19:36:38 2007 (476F7DA6) edcc6000 edcd4d80 sysaudio sysaudio.sys Wed Aug 04 16:15:54 2004 (41107F1A) edeb6000 edeb9280 ndisuio ndisuio.sys Wed Aug 04 16:03:10 2004 (41107C1E) edec6000 edf08000 tmxpflt tmxpflt.sys Tue Jun 12 21:00:39 2007 (466E7CD7) edf08000 ee019460 vsapint vsapint.sys Tue Jun 12 20:51:07 2007 (466E7A9B) ee1a2000 ee1af000 tmpreflt tmpreflt.sys Tue Jun 12 21:00:39 2007 (466E7CD7) ee212000 ee232f00 ipnat ipnat.sys Thu Sep 30 08:28:36 2004 (415B3714) ee233000 ee2a1a00 mrxsmb mrxsmb.sys Fri May 05 19:41:42 2006 (445B1DD6) ee2ca000 ee2f4a00 rdbss rdbss.sys Fri May 05 19:47:55 2006 (445B1F4B) ee2f5000 ee316d00 afd afd.sys Wed Aug 04 16:14:13 2004 (41107EB5) ee317000 ee33ec00 netbt netbt.sys Wed Aug 04 16:14:36 2004 (41107ECC) ee33f000 ee396e80 tcpip tcpip.sys Wed Oct 31 03:20:52 2007 (472767F4) ee397000 ee3a9400 ipsec ipsec.sys Wed Aug 04 16:14:27 2004 (41107EC3) ee3ce000 ee3d0900 Dxapi Dxapi.sys Sat Aug 18 06:53:19 2001 (3B7D843F) f6c12000 f6dc9000 TM_CFW TM_CFW.sys Tue Dec 25 13:15:01 2007 (477075B5) f6ddd000 f6de0b00 usbscan usbscan.sys Wed Aug 04 15:58:44 2004 (41107B14) f6de1000 f6de3f80 mouhid mouhid.sys Sat Aug 18 06:47:57 2001 (3B7D82FD) f6de9000 f6deb580 hidusb hidusb.sys Sat Aug 18 07:02:16 2001 (3B7D8658) f6df1000 f6e49e80 update update.sys Mon Apr 23 20:32:54 2007 (462C8B56) f6eea000 f6f1a100 rdpdr rdpdr.sys Wed Aug 04 16:01:10 2004 (41107BA6) f6f1b000 f6f2be00 psched psched.sys Wed Aug 04 16:04:16 2004 (41107C60) f6f2c000 f6f42680 ndiswan ndiswan.sys Wed Aug 04 16:14:30 2004 (41107EC6) f6f43000 f6f56900 parport parport.sys Wed Aug 04 15:59:04 2004 (41107B28) f6f57000 f6f7a980 portcls portcls.sys Wed Aug 04 16:15:47 2004 (41107F13) f6f7b000 f73258c0 ALCXWDM ALCXWDM.SYS Fri Jan 13 15:39:41 2006 (43C73D1D) f7326000 f7348e80 USBPORT USBPORT.SYS Wed Aug 04 16:08:34 2004 (41107D62) f7349000 f736b680 ks ks.sys Wed Aug 04 16:15:20 2004 (41107EF8) f736c000 f737f780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 16:07:04 2004 (41107D08) f7380000 f7447000 ati2mtag ati2mtag.sys Sat May 29 06:26:05 2004 (40B7A05D) f746b000 f746ec80 mssmbios mssmbios.sys Wed Aug 04 16:07:47 2004 (41107D33) f7624000 f763e580 Mup Mup.sys Wed Aug 04 16:15:20 2004 (41107EF8) f763f000 f766ba80 NDIS NDIS.sys Wed Aug 04 16:14:27 2004 (41107EC3) f766c000 f76f8400 Ntfs Ntfs.sys Fri Feb 09 21:10:31 2007 (45CC56A7) f76f9000 f770f780 KSecDD KSecDD.sys Wed Aug 04 15:59:45 2004 (41107B51) f7710000 f7721f00 sr sr.sys Wed Aug 04 16:06:22 2004 (41107CDE) f7722000 f7741780 fltMgr fltMgr.sys Mon Aug 21 19:14:57 2006 (44E97991) f7742000 f7759800 SCSIPORT SCSIPORT.SYS Wed Aug 04 15:59:39 2004 (41107B4B) f775a000 f7770a00 viamraid viamraid.sys Mon Nov 07 19:22:28 2005 (436F1CD4) f7771000 f7788480 atapi atapi.sys Wed Aug 04 15:59:41 2004 (41107B4D) f7789000 f77ae700 dmio dmio.sys Wed Aug 04 16:07:13 2004 (41107D11) f77af000 f77cd880 ftdisk ftdisk.sys Sat Aug 18 06:52:41 2001 (3B7D8419) f77ce000 f77dea80 pci pci.sys Wed Aug 04 16:07:45 2004 (41107D31) f77df000 f780cd80 ACPI ACPI.sys Wed Aug 04 16:07:35 2004 (41107D27) f782e000 f7836c00 isapnp isapnp.sys Sat Aug 18 06:58:01 2001 (3B7D8559) f783e000 f7848500 MountMgr MountMgr.sys Wed Aug 04 15:58:29 2004 (41107B05) f784e000 f785ac80 VolSnap VolSnap.sys Wed Aug 04 16:00:14 2004 (41107B6E) f785e000 f7866e00 disk disk.sys Wed Aug 04 15:59:53 2004 (41107B59) f786e000 f787a200 CLASSPNP CLASSPNP.SYS Wed Aug 04 16:14:26 2004 (41107EC2) f787e000 f7888e80 uagp35 uagp35.sys Wed Aug 04 16:07:43 2004 (41107D2F) f78ae000 f78bae00 i8042prt i8042prt.sys Wed Aug 04 16:14:36 2004 (41107ECC) f78be000 f78ca880 rasl2tp rasl2tp.sys Wed Aug 04 16:14:21 2004 (41107EBD) f78ce000 f78d8200 raspppoe raspppoe.sys Wed Aug 04 16:05:06 2004 (41107C92) f78de000 f78e9d00 raspptp raspptp.sys Wed Aug 04 16:14:26 2004 (41107EC2) f78ee000 f78f6900 msgpc msgpc.sys Wed Aug 04 16:04:11 2004 (41107C5B) f78fe000 f7907f00 termdd termdd.sys Wed Aug 04 15:58:52 2004 (41107B1C) f792e000 f7937480 NDProxy NDProxy.SYS Sat Aug 18 06:55:30 2001 (3B7D84C2) f793e000 f794c100 usbhub usbhub.sys Wed Aug 04 16:08:40 2004 (41107D68) f796e000 f7976700 netbios netbios.sys Wed Aug 04 16:03:19 2004 (41107C27) f797e000 f798c780 tmtdi tmtdi.sys Tue Dec 25 13:17:52 2007 (47707660) f798e000 f7996880 Fips Fips.SYS Sat Aug 18 11:31:49 2001 (3B7DC585) f799e000 f79a6700 wanarp wanarp.sys Wed Aug 04 16:04:57 2004 (41107C89) f79ae000 f79b6d80 HIDCLASS HIDCLASS.SYS Wed Aug 04 16:08:18 2004 (41107D52) f7a1e000 f7a2d900 Cdfs Cdfs.SYS Wed Aug 04 16:14:09 2004 (41107EB1) f7a3e000 f7a46d00 intelppm intelppm.sys Wed Aug 04 15:59:19 2004 (41107B37) f7a4e000 f7a58380 imapi imapi.sys Wed Aug 04 16:00:12 2004 (41107B6C) f7a5e000 f7a6a180 cdrom cdrom.sys Wed Aug 04 15:59:52 2004 (41107B58) f7a6e000 f7a7c080 redbook redbook.sys Wed Aug 04 15:59:34 2004 (41107B46) f7a7e000 f7a8cb80 drmk drmk.sys Wed Aug 04 16:07:54 2004 (41107D3A) f7a8e000 f7a98600 fetnd5bv fetnd5bv.sys Thu Dec 16 15:36:28 2004 (41C11EDC) f7a9e000 f7aadd80 serial serial.sys Wed Aug 04 16:15:51 2004 (41107F17) f7aae000 f7ab4200 PCIIDEX PCIIDEX.SYS Wed Aug 04 15:59:40 2004 (41107B4C) f7ab6000 f7aba900 PartMgr PartMgr.sys Sat Aug 18 11:32:23 2001 (3B7DC5A7) f7b3e000 f7b43300 pfc pfc.sys Sat Sep 20 09:45:46 2003 (3F6B952A) f7b4e000 f7b55000 GEARAspiWDM GEARAspiWDM.sys Tue Aug 08 03:11:27 2006 (44D7743F) f7b56000 f7b5b000 usbuhci usbuhci.sys Wed Aug 04 16:08:34 2004 (41107D62) f7b5e000 f7b64800 usbehci usbehci.sys Wed Aug 04 16:08:34 2004 (41107D62) f7b66000 f7b67000 fdc fdc.sys unavailable (00000000) f7b6e000 f7b74000 kbdclass kbdclass.sys Wed Aug 04 15:58:32 2004 (41107B08) f7b76000 f7b7a880 TDI TDI.SYS Wed Aug 04 16:07:47 2004 (41107D33) f7b7e000 f7b82580 ptilink ptilink.sys Sat Aug 18 06:49:53 2001 (3B7D8371) f7b86000 f7b8a080 raspti raspti.sys Sat Aug 18 06:55:32 2001 (3B7D84C4) f7b8e000 f7b93a00 mouclass mouclass.sys Wed Aug 04 15:58:32 2004 (41107B08) f7b96000 f7b9b000 flpydisk flpydisk.sys Wed Aug 04 15:59:24 2004 (41107B3C) f7bb6000 f7bbc180 HIDPARSE HIDPARSE.SYS Wed Aug 04 16:08:15 2004 (41107D4F) f7bbe000 f7bc3200 vga vga.sys Wed Aug 04 16:07:06 2004 (41107D0A) f7bc6000 f7bcaa80 Msfs Msfs.SYS Wed Aug 04 16:00:37 2004 (41107B85) f7bce000 f7bd5880 Npfs Npfs.SYS Wed Aug 04 16:00:38 2004 (41107B86) f7bd6000 f7bddb80 usbccgp usbccgp.sys Wed Aug 04 16:08:45 2004 (41107D6D) f7be6000 f7bec500 usbprint usbprint.sys Wed Aug 04 16:01:23 2004 (41107BB3) f7bee000 f7bf4780 USBSTOR USBSTOR.SYS Wed Aug 04 16:08:44 2004 (41107D6C) f7c16000 f7c1a500 watchdog watchdog.sys Wed Aug 04 16:07:32 2004 (41107D24) f7c3e000 f7c41000 BOOTVID BOOTVID.dll Sat Aug 18 06:49:09 2001 (3B7D8345) f7cea000 f7cec280 rasacd rasacd.sys Sat Aug 18 06:55:39 2001 (3B7D84CB) f7d0a000 f7d0dc80 serenum serenum.sys Wed Aug 04 15:59:06 2004 (41107B2A) f7d0e000 f7d10980 gameenum gameenum.sys Wed Aug 04 16:08:20 2004 (41107D54) f7d16000 f7d18580 ndistapi ndistapi.sys Sat Aug 18 06:55:29 2001 (3B7D84C1) f7d2e000 f7d2fb80 kdcom kdcom.dll Sat Aug 18 06:49:10 2001 (3B7D8346) f7d30000 f7d31100 WMILIB WMILIB.SYS Sat Aug 18 07:07:23 2001 (3B7D878B) f7d32000 f7d33500 viaide viaide.sys Wed Aug 04 15:59:42 2004 (41107B4E) f7d34000 f7d35700 dmload dmload.sys Sat Aug 18 06:58:15 2001 (3B7D8567) f7d3e000 f7d3fa80 ParVdm ParVdm.SYS Sat Aug 18 06:49:49 2001 (3B7D836D) f7d42000 f7d43780 RaInfo RaInfo.sys Tue Apr 10 09:37:22 2007 (461ACE32) f7d52000 f7d53100 swenum swenum.sys Wed Aug 04 15:58:41 2004 (41107B11) f7d56000 f7d57280 USBD USBD.SYS Sat Aug 18 07:02:58 2001 (3B7D8682) f7d58000 f7d59f00 Fs_Rec Fs_Rec.SYS Sat Aug 18 06:49:37 2001 (3B7D8361) f7d5a000 f7d5b080 Beep Beep.SYS Sat Aug 18 06:47:33 2001 (3B7D82E5) f7d5c000 f7d5d080 mnmdd mnmdd.SYS Sat Aug 18 06:57:28 2001 (3B7D8538) f7d5e000 f7d5f080 RDPCDD RDPCDD.sys Sat Aug 18 06:46:56 2001 (3B7D82C0) f7d64000 f7d65100 dump_WMILIB dump_WMILIB.SYS Sat Aug 18 07:07:23 2001 (3B7D878B) f7e96000 f7e96c80 lmimirr lmimirr.sys Wed Apr 11 08:32:11 2007 (461C106B) f7e97000 f7e97c00 audstub audstub.sys Sat Aug 18 06:59:40 2001 (3B7D85BC) f7f00000 f7f00d00 dxgthk dxgthk.sys Sat Aug 18 06:53:12 2001 (3B7D8438) f7f63000 f7f63b80 Null Null.SYS Sat Aug 18 06:47:39 2001 (3B7D82EB) Unloaded modules: ecc86000 eccb1000 kmixer.sys Timestamp: unavailable (00000000) Checksum: 00000000 ee15a000 ee172000 dump_atapi.s Timestamp: unavailable (00000000) Checksum: 00000000 ecd3e000 ecd69000 kmixer.sys Timestamp: unavailable (00000000) Checksum: 00000000 edaf3000 edb1e000 kmixer.sys Timestamp: unavailable (00000000) Checksum: 00000000 f7f16000 f7f17000 drmkaud.sys Timestamp: unavailable (00000000) Checksum: 00000000 edb46000 edb69000 aec.sys Timestamp: unavailable (00000000) Checksum: 00000000 edc86000 edc93000 DMusic.sys Timestamp: unavailable (00000000) Checksum: 00000000 edc96000 edca4000 swmidi.sys Timestamp: unavailable (00000000) Checksum: 00000000 f7d62000 f7d64000 splitter.sys Timestamp: unavailable (00000000) Checksum: 00000000 f7ce6000 f7cea000 kbdhid.sys Timestamp: unavailable (00000000) Checksum: 00000000 f7bae000 f7bb3000 Cdaudio.SYS Timestamp: unavailable (00000000) Checksum: 00000000 f7ce2000 f7ce5000 Sfloppy.SYS Timestamp: unavailable (00000000) Checksum: 00000000 Closing open log file c:\debuglog.txt Any help or suggestions would be greatly appreciated. Cheers This post has been edited by paulmason411: Mar 25 2008, 01:50 AM |
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