Webalizer And Stats Config Problem

Hey!

Every cPanel comes with 3 tools of analog/graphical stats. Now i've never been able to access Webalizer and analog tools.

In Webalizer everytime i try to access it i get this error:

Webalizer stats have not yet been generated!

How can this be if although i've changed my sub-domain to a domain it has been for 5 days... Doesnt webalizer update itself every 24 hours?

In analog it lets me choose what month i want to see.. but no month appears. I think though that it may need a complete month to show the full stats.. but thats really a problem.

I cannot access the Stats Configuration page too... Everytime i try to enter i get a:

You do not have permission to access this feature.

error... although this are not major problems, they affect some tools that i would like to have access. So anyone knows, or can fix this please?

Thanks,

Dan

I'm pretty new to this whole cpanel thing (I've just looked around it a few times, and really don't know what half of the things are for, or how to use them), but I can tell you that I'm getting the same error messages as you. I wasn't too concerned, because one of the stats pages is working, and it seems to be a complete one...

I'm not sure if that helps you at all, but at least you can know it's not only yours that is giving those error messages out.

I had this error too when I first got my domain. After a month it finally started working so I believe the program can not give you stats until its been a month that your site has been up. I could be wrong though. Does anyone else have a better explaination?

Beth

I have had my website hosted here at Trap17 for a month and a half [including the whole calender month of April], where I also do not have access to the Analog or Webalizer stats via cPanel and get the same messages that eXtreme mentioned in the original post. However I am not too worried about it, as Awstats works fine and displays very good detailed reports from my hosted website. I'm just hinting that needing a full month to log may not be the answer, whereas it may be because of other factors.

so any admin knows why is this happening?

It's not really a big problem as we still have Awstats which is a awesome stats tool but i know that Webalizer is great too.

So anyone knows what's causing this?

as members have said previously before, you may need to wait for a month for Webalizer to have enough stats to generate a full report for you. I believe that is causing the main problem.

I can confirm that. It needs a whole calendar month (or at least a finished calendar month(?)) before it can do anything. I remember it took a little while before I got anything out of it.

Just be patient and everything will be alright

Are you suggesting that, because my web hosting account was created on the first day of April, it does not count as a full calender month? Very odd indeed.
According to Awstats - I had at least one visitor to my hosted website for each and every day of April, with the first visitor [of course, being me] was logged at 8am on April 1st. Personally, I would call that a full calender month of logged statistics.

Hi:

I am experiencing the same thing. I use awstats and I had previously used a different stat counter. The stat counter isn't as good though, because you have to put a snippet of code in each page.

Sunkist

Well, even though I like the two other stat programs I use (as you can tell by my previous post), I still would like webalizer. I have been on trap 17 over a month, so it should have the full month of May to use. How do I get it to work? Anybody know?

Thanks

Sunkist