Welcome Guest ( Log In | Register)



3 Pages V   1 2 3 >  
Reply to this topicStart new topic
> Virus..
Sandokan
post Dec 25 2007, 06:35 PM
Post #1


Member [Level 3]
******

Group: Members
Posts: 90
Joined: 27-October 07
Member No.: 52,097



For some reason I was unable to acces my FTP with my FTP program. This isn't a problem at all,
I just use my File Manager in the CP. But when I want to upload a file it says: Virus Found Not Uploaded
(Trojan Downloader ect....) but when I scan it with my Virus Scanner it turn out negative. Is there a way
to shut this Virus control off?
Go to the top of the page
 
+Quote Post
Jimmy
post Dec 26 2007, 01:32 AM
Post #2


Super Member
*********

Group: [HOSTED]
Posts: 486
Joined: 9-April 06
From: The UK
Member No.: 21,584



If I were you I would not attempt to disable the scanner, On a couple of conditions:

1. Upload the file here - http://virusscan.jotti.org/ - This site will scan it with all the major and some not so major scanners (may take a long time as it did for me)
2. If the file is infected, I recommend deleting it from you're harddrive and recycle bin.
3. Note uploading a file which you know may be a virus might breach the TOS of you're hosting. I'm not sure but it's not fair to others anyway to distribute possible stuff around.
4. Grab yourself Kaspersky Internet security and do a full scan, I can highly recommend it! No I'm not paid to say that nor do I work for them :-)

Sorry if this seems complicated. It's 1:30 in the morning for me so I've treied to lay this out as simple as possible, for mine and your sakes!!!

James

This post has been edited by Jimmy: Dec 26 2007, 01:32 AM
Go to the top of the page
 
+Quote Post
Sandokan
post Dec 26 2007, 11:05 AM
Post #3


Member [Level 3]
******

Group: Members
Posts: 90
Joined: 27-October 07
Member No.: 52,097



Thanx I'll look into your suggestions wink.gif

EDIT:
Ok it found a Trojan Downloader so it's really there. But how can I remove it because it's one of the HTML files
I need to upload to add a new page. I use a easy program and I just click "export HTML" and it's there. I have
created new ones twice allready but it keeps having a virus. What can I do??

Thanx

This post has been edited by Sandokan: Dec 26 2007, 11:15 AM
Go to the top of the page
 
+Quote Post
jlhaslip
post Dec 26 2007, 03:24 PM
Post #4


A computer once beat me at chess, but it was no match for me at kick boxing.
Group Icon

Group: [MODERATOR]
Posts: 3,882
Joined: 24-July 05
From: In Trouble Again... still?
Member No.: 9,787
Spam Patrol



What are the details of the virus? Name, etc...

Try the Norton Security site. http://www.symantec.com/norton/security_re...emovaltools.jsp
They offer some assistance there.
Go to the top of the page
 
+Quote Post
Sandokan
post Dec 26 2007, 05:23 PM
Post #5


Member [Level 3]
******

Group: Members
Posts: 90
Joined: 27-October 07
Member No.: 52,097



Thanx I looked it up but I didn't find anything about it. I downloaded a special Trojan Remover which didn't even find it! ohmy.gif
On google I can't find much sad.gif
I'll just keep looking sad.gif



On suggestion of Jimmy I have got the complete version of one of the latest Kaspersky Internet security and not even that could find it!
How am I supposed to remove a virus which allmost no Virus scanner can find ???? ohmy.gif

What can I do sad.gif This would mean I can never update my website again sad.gif
Go to the top of the page
 
+Quote Post
shadowx
post Dec 26 2007, 09:28 PM
Post #6


A clever man learns from his own mistakes, a WISE man learns from those of OTHERS
*********

Group: [HOSTED]
Posts: 884
Joined: 12-April 06
From: Essex, UK
Member No.: 21,719



QUOTE
I use a easy program and I just click "export HTML" and it's there.


How long have you used this app and how many webpages have you made with it?

the fact the malware that has infected the files is a Trojan Downloader Suggests to me that other files in your system are infected as malware generally takes three steps, Infection, multiplication/delete files etc... and then finally distribution and it seems this malware is either distributing or copying itself which means that its likely your PC is infected. I know a lot of things have been suggested but i suggest one free AV, Avast anti-virus, every PC i can i install it on so far its about 4 or 5 and its perfect so give that shot, download it by searching google, you dont NEED to register for this but you can do if you want to keep it, again this is free. Now once installed schedule a Boot Time Scan and restart, your PC will be searched before that damned malware has a chance to open its eyelids and hide itself and hopefully this will catch it.

The other thing that you can try is a Hijackthis log, search google for that, download the app and run it then post the results here and if possible on their website and let the gurus see whats running. If neither of these find it then you must have a dormant infection, EG its infected the file but isnt doing anything else for the time being, or its brand new malware that hasnt been seen yet or its so small not many people have seen or registered it.

The thing that concerns me is that you say you use an app that makes your HTML files, is this app a well known piece of kit like Fronpage or something like that or is it something you found while searching the net and have never heard of? If its the second then this app could be what planted the seed in the HTML file and you should get rid of it pronto!

If nothing finds anything then delete the infected file and try again see if it happens again, it could simple be a bit of corruption during the upload that caused the error, on the other hand you could have been hit
Go to the top of the page
 
+Quote Post
Saint_Michael
post Dec 26 2007, 10:22 PM
Post #7


$p4m 0n j00 $h4m3 m3 0nc3 $p4m 0n m3 $h4m3 m3 7\/\/1c3
*********************

Group: [HOSTED]
Posts: 6,305
Joined: 21-September 04
From: 9r33|\| 399$ 4|\|D 5P4/\/\
Member No.: 1,218
T17 GFX Crew



Could you post a screen shot and give exact details as to what the trojan name is because your not giving the relevant information to help fix this problem. It also seems that the anti-viruses are not working for some reason or you haven't configured them properly or updated the virus list as well. Also try scanning for the trojan in safe mode and see if anything happens during that scan. I have to agree with shadowx that it seems that this program could be the cause of your files not getting uploaded properly, and you might have to look for something else to edit your files.

So if you can post more information on what this error says maybe we can find a solution to how to remove this trojan or file thats infecting everything.
Go to the top of the page
 
+Quote Post
Sandokan
post Dec 26 2007, 10:38 PM
Post #8


Member [Level 3]
******

Group: Members
Posts: 90
Joined: 27-October 07
Member No.: 52,097



I've been using this app for some time now it's called Web Page Maker, you can google it if you want.
I'll try all of your suggestions in the morning and I'm not giving much details because I don't have any sad.gif
It's called: Trojan.Downloader-2388
Go to the top of the page
 
+Quote Post
Saint_Michael
post Dec 26 2007, 10:59 PM
Post #9


$p4m 0n j00 $h4m3 m3 0nc3 $p4m 0n m3 $h4m3 m3 7\/\/1c3
*********