 True Or False Mail From Computinghost ? [resolved], about billing system |
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 Nov 29 2007, 01:19 PM
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#1
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Newbie  Group: Members Posts: 0 Joined: 29-November 07 Member No.: 53,901  |
Hello,
I have just received a mail from ComputingHost. This mail tells the billing system is changing and I have to click to approve. I know these kinds of mails are often used for phishing, but no code number is asked. Not the less explanation about the change nor why I had to approve the transfer. Have you received the same mail ? does it actually comes from ComputingHost ? I hope you can understand my english, my latest lessons were on the sixties. 
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Nov 29 2007, 02:32 PM
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#2
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$p4m 0n j00 $h4m3 m3 0nc3 $p4m 0n m3 $h4m3 m3 7\/\/1c3 Group: [HOSTED] Posts: 6,560 Joined: 21-September 04 From: 9r33|\| 399$ 4|\|D 5P4/\/\ Member No.: 1,218  |
I would get a hold of xistsupport ASAP because I know they don't do that kind of request that I am aware of.
So don't click on anything or fill anything out until it confirmed. |
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Nov 29 2007, 03:05 PM
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#3
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Ephesians 6:10-17  Group: [MODERATOR] Posts: 1,917 Joined: 22-June 05 From: The World of Gentoo Member No.: 8,528 |
If it came from ComputingHost, then i too would have probably received the e-mail. However, did you check the sender's e-mail? If it doesn't lead to computinghost.com or xisto.com, then report it in the support ticket that Saint_Michael provided a link to. If it is from the aforementioned sites, then, indeed, wait for Admin feedback.
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Nov 29 2007, 03:48 PM
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#4
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Newbie Group: Members Posts: 0 Joined: 29-November 07 Member No.: 53,901 |
Villeurbanne (France), Nov 29, 16:30
Thanks for your answers. Of course, I did not clic. I shall wait for some hours : maybe somebody will have received the same mail. QUOTE(truefusion @ Nov 29 2007, 04:05 PM)  If it came from ComputingHost, then i too would have probably received the e-mail. Except if you were from the begining with the new billing system It has been a long time since we set up our new billing system and now we have decided to transfer all of the clients to the new billing system. QUOTE However, did you check the sender's e-mail? the "from" adress id "ComputinHost Sales" < sales@computinghost.com > but I have been told that sometimes actual links are different from what they seem to be and that headers can easily be changed. |
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Nov 29 2007, 07:43 PM
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#5
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Desperately seeking "any key" to continue...  Group: Admin Posts: 3,489 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 |
I received this email after checking this topic. I am on the old billing record.
QUOTE Dear <<my name>>, Thank you for your kind support and co operation towards ComputingHost.com . You have helped us grow with your continued support. As you have been a regular and good member, we offer you a chance to shift your account to a new billing system. We at ComputingHost are constantly making sure that you receive the service that you deserve  It has been a long time since we set up our new billing system and now we have decided to transfer all of the clients to the new billing system. Your Account Username : <<removed>> The reason for this is :- * The development of the old billing system software has stopped. * There are still many unknown bugs in the system. * Inability to choose payment gateways when making a payment. * No proper system for easy upgrades. * No detailed records of payments made. Hence to prevent any more inconvenience to you, our customer ComputingHost has decided to move your accounts to the new billing system. --- Reply to this email with domain name to approve transfer --- Please reply to this email when you are ready for the shift and your account will be shifted to the new billing system. If you have any doubts queries or suggestions then you can mail us at sales {at} computinghost [dot]com . Also :- * 1. None of your site's data will be harmed for this is only a shift of the billing record and not your site. * Your billing subscription will be canceled and a new one will be set up when you pay your next invoice. * If there is any pending amount.. the invoices will be adjusted so that you are billed on the right date. * It will be done only when you have sent us an email. Regards, ComputingHost.com It looks like an authentic email from ComputingHost. Since the only thing is to reply to this email, go ahead when you are ready to do so. According to the email sent by the support team only your billing record(s) are to be moved and not your hosting account. |
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Nov 30 2007, 04:47 AM
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#6
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Administrator Group: Admin Posts: 1,479 Joined: 11-June 04 From: Somewhere in Time & Space. Member No.: 1 |
It contains your USERNAME, FIRST NAME and LAST NAME to prove its authenticity.
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Nov 30 2007, 05:09 AM
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#7
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Super Member Group: [MODERATOR] Posts: 456 Joined: 14-March 07 From: Trap17 forum :) Member No.: 40,018  |
Hello micol,
Yes the email is true, It has been sent by ComputingHost to its customers. As mentioned in the email it was sent to transfer clients to a better system that is easier and has better features. All you need to do is reply to that email and please mention your domain name. Your billing and so forth will all be adjusted, your subscription will be canceled to prevent any further bills I thank you for opening a topic here regarding this issue, I hope your issue has been solved. If you have any doubts then you can always open a ticket at SALES AT COMPUTINGHOST DOT COM. I am sorry about the confusion, I forgot to announce the news on Trap17. |
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Nov 30 2007, 10:03 AM
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#8
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Newbie Group: Members Posts: 0 Joined: 29-November 07 Member No.: 53,901 |
Villeurbanne, Nov 30 11:00
Thanks to all who answered. I sent my answer to the mail just now. |
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Dec 17 2007, 05:38 AM
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#9
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Super Member Group: [MODERATOR] Posts: 456 Joined: 14-March 07 From: Trap17 forum :) Member No.: 40,018 |
Topic is resolved.
Please PM any moderator to continue this discussion. Until then, this topic is closed. |
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