 Suspended Account, Computing Host |
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 Nov 14 2005, 09:32 PM
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#1
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Member [Level 1]  Group: Members Posts: 65 Joined: 2-November 05 From: Arlington,Texas Member No.: 13,744  |
I had an old account here, but I am currently paying for computing host. When the credits for the account here ran negative, my site got suspended. How can I fix this?
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Nov 14 2005, 09:40 PM
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#2
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A computer once beat me at chess, but it was no match for me at kick boxing.  Group: [MODERATOR] Posts: 3,969 Joined: 24-July 05 From: In Trouble Again... still? Member No.: 9,787  |
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Nov 14 2005, 09:41 PM
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#3
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Princess Group: Members Posts: 1,233 Joined: 9-October 04 From: England Member No.: 1,563 |
QUOTE(Blazeruler @ Nov 14 2005, 10:32 PM) I had an old account here, but I am currently paying for computing host. When the credits for the account here ran negative, my site got suspended. How can I fix this?  What do you mean? I think you know this already and this may be irrelevant but you need to get your credits over 4 to unsuspend your account which will take about an hour or so. |
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Nov 14 2005, 09:54 PM
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#4
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Member [Level 1] Group: Members Posts: 65 Joined: 2-November 05 From: Arlington,Texas Member No.: 13,744 |
Why do they suspend my paid account too? They should suspend my free one..
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Nov 14 2005, 10:57 PM
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#5
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$p4m 0n j00 $h4m3 m3 0nc3 $p4m 0n m3 $h4m3 m3 7\/\/1c3 Group: [HOSTED] Posts: 6,425 Joined: 21-September 04 From: 9r33|\| 399$ 4|\|D 5P4/\/\ Member No.: 1,218  |
i think the reason why your paid account is frozen is that the your using the hosting services for your free one on that domain and not seperat.
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Nov 14 2005, 11:14 PM
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#6
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Member [Level 1] Group: Members Posts: 65 Joined: 2-November 05 From: Arlington,Texas Member No.: 13,744 |
So once I get my account back, I could quit the free web hosting and that would solve it?
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Nov 15 2005, 12:17 AM
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#7
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Desperately seeking "any key" to continue...  Group: Admin Posts: 3,463 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 |
Members should anticipate the confusion and post every account information as much as possible. This goes out to all members who are going to inquire about their accounts.
First of all, do you have your own domain. If so, is it still pointing to ns1(2).trap17.com? That will explain why you are seeing the suspended page. Again, I have to guess since you have not provided any relevant information to base anything. Secondly, you are hosting through computing host and are you using subdomain of computing host or still using the trap17.com' subdomain name? |
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Nov 15 2005, 12:25 AM
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#8
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Member [Level 1] Group: Members Posts: 65 Joined: 2-November 05 From: Arlington,Texas Member No.: 13,744 |
I have a domain. I'm using both computinghost and trap17. I'm planning on removing the trap17 though. It is currently under Primary ns1.computinghost.com
Secondary ns2.computinghost.com |
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Nov 15 2005, 12:38 AM
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#9
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Desperately seeking "any key" to continue... Group: Admin Posts: 3,463 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 |
Member owns a domain name and it is properly pointing to the right nameservers.
OpaQue has been notified of your situation and sit tight until he resolves this issue. Thank you. |
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