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> Suspended Account Problems
MiniK
post Nov 24 2007, 10:50 PM
Post #1


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Joined: 29-September 07
From: United Kingdom
Member No.: 50,853
I had to go on a trip with my school and my hosting account became suspended while I was away. I have posted and my account has been re-activated, but I can't get rid of the redirect.

Current Redirects
.* http://xisto.com/suspended.page/ (permanent)

It shows that ^^ and I've tried several times but I can't get rid of it.

Any help please?

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Liam_CF
post Nov 24 2007, 11:40 PM
Post #2


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Joined: 14-October 07
From: ERROR 404
Member No.: 51,575
Is there a delete button?

Also, how many credits do you currently have? The problem may be that you do not have the sufficient required amount, or that the system has not proccessed the amount that you have and you will have to wait for it to do this.

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MiniK
post Nov 24 2007, 11:51 PM
Post #3


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Joined: 29-September 07
From: United Kingdom
Member No.: 50,853
I've tried deleting it several times, but it's not working. It says that it is deleted but when I go back, it is still there.

I have 6.01 Hosting Credits.

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jlhaslip
post Nov 25 2007, 01:09 AM
Post #4


A computer once beat me at chess, but it was no match for me at kick boxing.
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From: In Trouble Again... still?
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I have flagged this Thread for the Admins to check out.
Patience, please and Thanks.

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BuffaloHELP
post Nov 25 2007, 08:25 AM
Post #5


Desperately seeking "any key" to continue...
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Posts: 3,438
Joined: 23-April 05
From: Trap17 storage box
Member No.: 6,042
In case of this situation, you should access your cpanel and delete the existing .htaccess file under public_html folder. This will fix the situation.

The default .htaccess is needed for FrontPage program--nothing else except to customize.

Account restored and acting. Thank you.

PS, who's Johno and why does he only have 9 votes? I voted tongue.gif

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