 Suspended Account Error [resolved] |
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 Oct 26 2007, 03:49 PM
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#1
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Advanced Member  Group: Members Posts: 111 Joined: 29-September 07 From: United Kingdom Member No.: 50,853  |
OK, my hosting account was upgraded so my hosting credits were set to 0. I went to stay with my sister for a couple of days and when I got back I had -4 hosting credits and my account was suspended.
I've now got 6 hosting credits. My main site<www.cherubworld.org> is working but all of the addon domains I added go to the Suspended Account Page. What do I do??? |
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Oct 26 2007, 04:00 PM
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#2
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$p4m 0n j00 $h4m3 m3 0nc3 $p4m 0n m3 $h4m3 m3 7\/\/1c3 Group: [HOSTED] Posts: 6,315 Joined: 21-September 04 From: 9r33|\| 399$ 4|\|D 5P4/\/\ Member No.: 1,218  |
Like I mentioned in my account, and from numerous topics posted about this, once you gain 4+ credits you have to wait 1 hour for your account to be unsuspended. Then once it gets unsuspended you will be able to see it again.
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Oct 26 2007, 04:05 PM
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#3
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Advanced Member Group: Members Posts: 111 Joined: 29-September 07 From: United Kingdom Member No.: 50,853 |
It's been nearly 24 hours now.
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Oct 26 2007, 04:19 PM
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#4
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A computer once beat me at chess, but it was no match for me at kick boxing.  Group: [MODERATOR] Posts: 3,882 Joined: 24-July 05 From: In Trouble Again... still? Member No.: 9,787  |
Submit an email to xistosupport.com please.
Link back to this thread, give them your account name, domain name, and describe the problem. The script usually runs *about* every hour, subject to server demand, etc. *edit* It's working now! 
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Nov 13 2007, 09:17 PM
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#5
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Member [Level 2] Group: Members Posts: 85 Joined: 1-October 07 Member No.: 50,972 |
I'm having the same unfortunate problem...
I have got +4 points and an hour later my site doesn't show up... |
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Nov 14 2007, 05:50 AM
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#6
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Desperately seeking "any key" to continue...  Group: Admin Posts: 3,438 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 |
teknoTom,
Your main account is working since I can see your whole directory. But when I click on "cherishdragon"(?) the suspended page appears. This is unusual. Double check that directory's index page and see what you come up with. |
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Nov 14 2007, 08:51 AM
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#7
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Super Member Group: [HOSTED] Posts: 340 Joined: 29-April 07 Member No.: 42,353 |
I have had this problem before. I went to my main url and the page went fine, but when i went to the forums directory, it came up with the suspended account page. So my account was unsuspended, but the suspended account pages had remained. I found a .htaccess file in my forums directory and deleted it, and then it started working correctly again. Perhaps you have a similar problem here?
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Nov 14 2007, 06:37 PM
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#8
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Member [Level 2] Group: Members Posts: 85 Joined: 1-October 07 Member No.: 50,972 |
I cannot remove the permanent redirect going to the suspended page...
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Nov 14 2007, 11:40 PM
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#9
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Super Member Group: [HOSTED] Posts: 340 Joined: 29-April 07 Member No.: 42,353 |
You can login to your CPanel right? My account is actually suspended at the moment so i cant login and check anything right now... I was able to delete the .htacess files from the directorys in the public_html directory, which these .htacces files were added into after my account was suspended. I dont know how it works but im assuming that when your account is suspended they place .htaccess files in your accounts directorys, and when you get enough credits they delete themselves again. And for me they didnt delete properly... Are there any .htaccess files in your account that werent there before?
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