 Support Request, Error while creating account |
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 Mar 27 2006, 05:03 PM
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#1
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Super Member  Group: Members Posts: 201 Joined: 20-March 06 Member No.: 20,365  |
Ok, when I try to create my hosting account (my request just got accepted a few gours ago) I keep getting the following error:
QUOTE Processing.. Please wait!. Do not hit RELOAD or BACK.. Username Validated. Connecting to Database... Database Connection Established. Validating username and password.. INVALID USERNAME AND PASSWORD! I have followed all the guidelines, but I keep getting that error. Any help please? |
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Mar 27 2006, 06:49 PM
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#2
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A computer once beat me at chess, but it was no match for me at kick boxing.  Group: [MODERATOR] Posts: 3,993 Joined: 24-July 05 From: In Trouble Again... still? Member No.: 9,787  |
QUOTE(Blacklaser @ Mar 27 2006, 10:03 AM)  Ok, when I try to create my hosting account (my request just got accepted a few gours ago) I keep getting the following error: I have followed all the guidelines, but I keep getting that error. Any help please? Couple of things: I couldn't access blacklaser.trap17.com or bschwe1.trap17.com either, so the account set-up failed. Might be another user by that name already. You could email to the Helpdesk (http://www.xisto.com/helpdesk/) and provide all the information you have, like Forum user_name, selected c-panel_name, sub_domain_name and see if there is something they know about? Or wait for Buffalohelp or OpaQue to view this posting? Probably best to PM Buffalohelp. and the Helpdesk, too. |
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Mar 27 2006, 10:39 PM
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#3
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Desperately seeking "any key" to continue...  Group: Admin Posts: 3,467 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 |
It is likely that you have used a special characters for your cpanel and/or your cpanel password. Please use only alpha-numeric characters (that excludes hyphen or underscore).
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Mar 28 2006, 02:54 AM
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#4
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Super Member Group: Members Posts: 201 Joined: 20-March 06 Member No.: 20,365 |
Yes indeed the very first time I think accidentially a special character slipped in, but now I keep receiving the error even if I use no special characters. Thanks for your help.
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Mar 28 2006, 07:10 AM
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#5
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Desperately seeking "any key" to continue... Group: Admin Posts: 3,467 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 |
If you are still unable to activate the hosting, please PM me your desired domain/subdomain name, cpanel username, cpanel password, forum username and forum password.
Let me give it a shot before OpaQue has to manually create your hosting. |
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Mar 28 2006, 04:05 PM
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#6
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Super Member Group: Members Posts: 201 Joined: 20-March 06 Member No.: 20,365 |
Thanks again for all the help, I finally figured it out myself.
My Forum pass was using special characters, aparently this is not a problem with the Forum but during the account creation process this produces said error. As soon as I changed my Forum pass it worked without any problems, and my account is now up and running. I'm wondering if I can change my forum password back now? Thanks again for the great support. Thumbs up. |
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Mar 28 2006, 04:16 PM
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#7
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A computer once beat me at chess, but it was no match for me at kick boxing. Group: [MODERATOR] Posts: 3,993 Joined: 24-July 05 From: In Trouble Again... still? Member No.: 9,787 |
Try it and see.
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Mar 28 2006, 04:53 PM
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#8
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Super Member Group: Members Posts: 201 Joined: 20-March 06 Member No.: 20,365 |
Yup seems to work fine.
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Mar 28 2006, 05:03 PM
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#9
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A computer once beat me at chess, but it was no match for me at kick boxing. Group: [MODERATOR] Posts: 3,993 Joined: 24-July 05 From: In Trouble Again... still? Member No.: 9,787 |
Okay, so I'll close off this Topic.
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