So I was working on the computer, I think it was doing trap17 stuff, can't remember, anywhoo, I Was working and all of a sudden my computer shut down, I'm like..oh great. So my sister and I opened it up, well, it was the power supply/mother baord(power surge). We didn't think it was the motherboard just yet, so we went and bought a new power supply, installed it, no go. So now we new it was once of the essensials. We took the harddrive into a control, it was fine, the processor was fine. Motherboard. Took it into the geek sqaud, boy, do I hate them, atleast the computer was under warranty.
My mom wouldn't let me tell them it was a surge and the motherboard and power supply were gone, so it took them 4 days to dignious it, well they called. "Ya, your power supply and motherboard fried, probably a power surge". Well gee, isn't that what I already knew?

So now it's ganna take them 2 more weeks to ship it out to replace the motherboard and power supply...Now I'm computerless for 2 weeks.
rawr...

Thats computers for you.. you get used to it after a while. Especially when other people are always the ones to mess it up.. then its even worse. I've never had a power surge or anything like that kill my computer, but I have had my parents and my brother do pretty stupid things to it before. My mom downloaded a "virus update" from an email with an unknown sender. That didn't end well. They're also after getting way too much adware on the thing..

My laptops warrenty covers power surges, anyways, so I'm ok. I donno why you couldn't have told the guys what caused it, though.. that would have made more sense :\ Especially if its under warrenty. Its not like you'd have to pay for anything extra..

Even if it's under warranty, there are some companies that won't help you if the computer was damaged by a power surge, lightning strike or something like that. I was lucky when my monitor went a few days ago. Just phoned up the company and they arrived the next day with a new monitor.

Good luck getting it fixed. If its under warenty it just depends on what is in your warenty. I dunno if power surges count as your fault as I suppose it is nothing you could control therefore, as it was not you who caused the damage it should be under warenty. Anyway, good luck!

I was actually reading the warranty. It specifically said that it covers power surges. So I'm good there, I'm just mad that I have to wait 2 weeks for them to swap a motherboard, if I had the motherboard I could do it myself in 30 minutes!

My computer had a surge once. It was on a Gateway Astro. The all in one just monitor computer thing. lol. Anyways i saw a lightning flash and then my computer just like shut down the monitor but the harddrive was still working cause i could hear the fan and stuff. Then i coudln't connect to the internet. It fried my modem. I was on that 56 internet too. lol. oh memories.

Gah... that's pretty harsh. I never had that happen to me, though... The only thing that ever crashed my computer... was... well... me... I was a 9 years old, and my dad gave me a 30GB HDD which I loved to pile a lot of stuff into. Virus softwares didn't exist in my vocabulary back then, and I kept downloading a lot of crap, so to say... I got a lot of games for my pleasure. Then I crashed my drive, and the virus spread causing widespread destruction, so to say. I'm the only one who ever uses the computer in the first place, so it can't blame other people for ruining it. I can only ever blame environmental factors or myself. Though... my dad uses it sometimes... When he does, adware says hello to me.

You're lucky you got it in a warranty, though. I don't think my warranty says anything about power surges in it... I'm not even sure where my dad placed the warranty! You're still lucky, nonetheless, even though you have to wait for some time to fix up your beloved PC.

Well I guess the best thing is prevention really, but a power adapter with a serge protector this time Well luckily you covered and thats good The 2 weeks thing sucks, but bear in mind they probably have hundreds of repairs to do!

Yeah, I´ve had a power-surge twice and there was no warranty for me as long as they were not caused by a lightning of something like this. It´s considered your fault although it´s really a problem of the electric company or your installation that isn´t ok, etc. I hated when it happened, fortunately the most common damage is in the power supply and not the board.