 My Site Fails To Load, My site always times out, and fails to load |
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 May 12 2008, 10:24 AM
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#1
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Neurotical Squirrel  Group: [HOSTED] Posts: 585 Joined: 4-November 04 From: Novi Sad, Vojvodina Member No.: 2,127  |
Hey all...
Whe I try to access my site, it always times out, when I try to ping, it does the same... DNS records are accessible, and I get all my emails for the domain (todorowww.net)... I am hosted on Gamma server, and I can access it, and get that cPanel page... But, when I try my site, it won't load... Is there some problem with the server or something? FTP doesn't work either... This is the case for a few days now, at first I thought it was just a temporary error, but it appears not to be... I have avout 20 credits left, so that shouldn't be the issue... Help please 
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May 12 2008, 11:16 AM
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#2
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Desperately seeking "any key" to continue...  Group: Admin Posts: 3,438 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 |
Have you checked out Alert and Notices section and see our latest news? Trap17 went through server migration.
If your domain is parked or add-on domain please see the section how to rectify the situation. If your domain is directly tied to your hosting account, please submit a resynchronization request using Xisosupport. Thank you. |
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May 13 2008, 02:57 AM
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#3
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Privileged Member Group: [HOSTED] Posts: 537 Joined: 21-August 06 From: Ziya's Heart Member No.: 28,693 |
I was also facing similar problem as my site is directly tied to your hosting account.
So with the help of Xistosupport I managed to resolve the problem.... But now a new prob has arise, some times my site is unreachable this happens frequently... Yesterday night my site was accessible and now in the morning not reachable.... earlier i thought that DNS propagation will take time but DNS change has taken place 7-8 days ago. Also am unable to access Cpanel... and am not getting any help from XISTOsupprt this time.... Please help me, what to do...... This post has been edited by bhavesh: May 13 2008, 02:58 AM |
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May 13 2008, 04:14 AM
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#4
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A computer once beat me at chess, but it was no match for me at kick boxing.  Group: [MODERATOR] Posts: 3,882 Joined: 24-July 05 From: In Trouble Again... still? Member No.: 9,787  |
Can you go to Xistosupport.com and use the Live Help link? Open a Chat dialoque with the support personnel.
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May 13 2008, 04:14 AM
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#5
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A computer once beat me at chess, but it was no match for me at kick boxing. Group: [MODERATOR] Posts: 3,882 Joined: 24-July 05 From: In Trouble Again... still? Member No.: 9,787 |
Can you go to Xistosupport.com and use the Live Help link? Open a Chat dialog with the support personnel.
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May 13 2008, 11:23 AM
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#6
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Neurotical Squirrel Group: [HOSTED] Posts: 585 Joined: 4-November 04 From: Novi Sad, Vojvodina Member No.: 2,127 |
QUOTE(BuffaloHELP @ May 12 2008, 01:16 PM)  Have you checked out Alert and Notices section and see our latest news? Trap17 went through server migration. If your domain is parked or add-on domain please see the section how to rectify the situation. If your domain is directly tied to your hosting account, please submit a resynchronization request using Xisosupport. Thank you. This shows how people can be lazy at times... Thanks BH, I totally forgot to check that area, before crying for help... I submited a support ticket yesterday, so hopefully I'll be abe to access my site sometime soonm and so will the rest of the world... I still get amazed when I see how helpfull Trap17 staff is, and how fast you react to our problems... Even heavily paid hosting can't compare with service to Trap17... Thank again, and sorry for being lazy, and starting this topic |
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May 13 2008, 07:43 PM
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#7
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Super Member Group: [HOSTED] Posts: 284 Joined: 1-October 07 From: India Member No.: 50,968 |
Its still the same for my site too... and it does not load... Can someone please help me out on this...
It has been a long time, my site is down and this does not take me anywhere and i am getting mad and looking for alternatives... www.computerkindness.org is my site and many people have started to mail me regarding the site and its going bad explaining things... It would be great if Trap17 can mail the updates.. instead of everyone approaching them for support. Have anyone face the same issue and solved it..? Please let me know. |
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May 13 2008, 07:46 PM
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#8
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Super Member Group: [HOSTED] Posts: 284 Joined: 1-October 07 From: India Member No.: 50,968 |
QUOTE(Galahad @ May 13 2008, 04:53 PM) This shows how people can be lazy at times... Thanks BH, I totally forgot to check that area, before crying for help... I submited a support ticket yesterday, so hopefully I'll be abe to access my site sometime soonm and so will the rest of the world... I still get amazed when I see how helpfull Trap17 staff is, and how fast you react to our problems... Even heavily paid hosting can't compare with service to Trap17... Thank again, and sorry for being lazy, and starting this topic Ok.. let me see... I am planning to post a support ticket and let me see what can be done... It would be great, if someone can let me know the steps to follow if they know... Thanks in advance. |
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May 13 2008, 07:51 PM
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#9
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apt-get moo Group: [MODERATOR] Posts: 2,055 Joined: 28-May 05 From: Hertfordshire, England Member No.: 7,593 |
QUOTE(varalu @ May 13 2008, 08:43 PM) Its still the same for my site too... and it does not load... Can someone please help me out on this... It has been a long time, my site is down and this does not take me anywhere and i am getting mad and looking for alternatives... www.computerkindness.org is my site and many people have started to mail me regarding the site and its going bad explaining things... It would be great if Trap17 can mail the updates.. instead of everyone approaching them for support. Have anyone face the same issue and solved it..? Please let me know. Your site does work. You need to log in to your cPanel and remove any parked or add-on domains, then re-add them with the same details. Give it a few hours and your domains will work again. |
