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caos dreamer
post Jan 20 2007, 10:44 PM
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Recently i experienced that my pages was not reachable several times. i have enaugh hosting credits and iam the onliest to view the page (still building it). has trap17 any hosting issues that could cause this or is this usual? iam new here so dont wonder

thanks

Caos~
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jlhaslip
post Jan 21 2007, 03:02 AM
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Are you getting any error pages? What message is your Browser stating for these times when the pages are not available? Keep track of the messages and report them here the next time this happens. Might be a server error, but might not.
There are a lot of links in the chain from your computer to the server and back. The problem could be anywhere. The Error Messages might be valuable in tracking the problem.
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AlternativeNick
post Jan 21 2007, 04:10 AM
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if the problem is right now, the Gamma server is down, meaning trap17.com hosted sites are also down :\
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QuickSilva
post Jan 21 2007, 11:56 AM
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Hmm... Gamma is always down. That's why I got moved on my other website that is hosted by ComputingHost from the Gamma server to Delta. I suppose it is a bit un-reliable that server, or were they doing some hardware upgrades as such?
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Saint_Michael
post Jan 21 2007, 02:36 PM
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The servers do go down sometimes that because either someone is sending mass emails, or someone didn't close their scripts properly. Now if your site looks like it is down check the server status by going here.

http://www.xisto.com/helpdesk/index.php?cmd=status

Usually it takes 5-10 minutes for the serer to come back up sometimes even quicker or even longer depending on the situation.
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QuickSilva
post Jan 21 2007, 02:46 PM
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And they go, it's all her/his fault. Someone has to spoil it for the rest, eh? Is there a way of tracing who his doing this? Then alerting who ever it is to tell them, as it really does put everyone else down and in a way it is being selfish.
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caos dreamer
post Jan 21 2007, 06:55 PM
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i think trap17 can monitzor tha scripts that are using too much cpu. i just wondered because i was getting timeouts and white pages instead of my page but now everything is fine again. that time the server response was very slow so i think it was caused by sime scripts that used too much resources of the server.
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darran
post Jan 23 2007, 03:19 AM
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I know for a fact that all hosted sites at Trap17.com are using the gamma servers and although the downtime is very short, but I would like to not see my site go down so often. Is there a way for us to actually move to another server for free? I know computinghost.com uses the alpha server but until I get a credit card, it is unlikely I would be able to move to computinghost.com and to a better server.
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BuffaloHELP
post Jan 23 2007, 04:33 AM
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Here is another trick to see if gamma server is down.

Let's define what actually included in down time. When a server refuses any connection, this is called the down time. But, if your site cannot be opened because your site depends on SQL database, this is not a down time.

A hint: the animated blue ComputingHost ad next to Chitika is hosted with the gamma server. Since I have only seen it once to not appear, gamma server is not considered down. HTTP service has rarely gone down so it's mostly a database related issue. This is also where the most abuse comes for any server issues.

So, if you cannot see this blue computingHost animated ad, THEN the gamma server is down. If not, the problem is elsewhere--either your database cannot be opened, ISP or firewall is preventing or the server is refusing your connection at the moment (block or ban).

I hope that sheds some light into this whole "server down" misunderstanding. smile.gif

PS, this is another reason why I placed something that is linked from gamma server to this forum page. It's a faster and quicker check of server status.
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