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> Same Problem With Hosting Credits, But now I'v documented it.
DeM0nFiRe
post Sep 15 2007, 07:04 PM
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Yesterday I had positive credits, I'm not sure the exact number but it doesn't matter. If you take a look at the screny below, in less than 24 hours I lost at least 4 credits. If yo check, I'm sure you'll find none of my posts were put into spam or deleted.
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nol
post Sep 16 2007, 02:34 AM
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Ya, I know for sure yesterday i had 1 credit, and today i get on and notice -4. However, it seems the negative credits go up like 4x faster then normal credits so idk if thats part of it or not.
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BuffaloHELP
post Sep 16 2007, 05:34 AM
Post #3


Desperately seeking "any key" to continue...
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Please send your findings and results to support{at}trap17{dot}com.

Be sure to identify your forum username, cpanel username and server name:gamma.

Thank you.
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DeM0nFiRe
post Sep 16 2007, 10:07 PM
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Ok, thanks I'll do that. And just as a side note, yesterday I made enough posts to be positive about 1.3 credits, and when I checked back again today I was down to around negative four again.
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leoncreations
post Sep 17 2007, 03:10 AM
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I was in for a shock 2 days ago when i found my hosting credits drop to -6 in just 2 short days and thus I started to ask around for a possible reason. One of the forum members told me that I put code without using the code tags properly and so was penalised for that. I really hope that the admin can document this matter of hosting credits properly in a guide for all hosted members to refer to as to how credits are earned and penalisations for what actions done so that we will not be bothered with rectifying this recurring problem and would rather focus on contributing to the forum and our own sites.
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Saint_Michael
post Sep 17 2007, 03:47 AM
Post #6


$p4m 0n j00 $h4m3 m3 0nc3 $p4m 0n m3 $h4m3 m3 7\/\/1c3
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I didn't say you get penalized, I mentioned that a mod put the bbocde around the code that your provided, thus reducing hte credits your earn from that post. However, since it was a computinghost forum you didn't get any credits to begin with.

From you post I take it you didn't read the Trap17 Read Me because just a few lines down the topics for posting and credits are listed.

Credits and Posting

Again though it would be helpful for the admin to see some pictures of this happening, like buffalohelp mention document (screen print) this happening, the best way to do this is get a small amount of credits and then let run through and see what happens.
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velma
post Sep 17 2007, 11:57 AM
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Hi,

I am asking OpaQue to look into this matter. He will reply to this topic in some time. Thank you for being so patient.

I am so sorry that you are facing these problems.
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DeM0nFiRe
post Sep 17 2007, 09:09 PM
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Thanks for your help. I can be patient, I hope my userbase can be too XD
Notice from jlhaslip:
Merged Posting starts here

Ok, so I submitted a ticket to support, and eventually told that they would get bakc to me because they needed to talk to OpaQue. So I waited and two days later the ticket closed due to inactivity. I talked to BuffaloHelp, and he suggested that I re-submit the ticket, which I did. This time I got no response at all before the ticket closed. Can anyone tell me what I should do about my credit problem now?
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Carson
post Oct 5 2007, 12:01 AM
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When you get to 0 on your hosting credits, It thought that is when they will go automatically to -4.00. Because it says to restore your hosting account, you need to have 4 credits to Un-suspend your account, and a user is un-suspended when they have more than three hosting credits(Look at DeM0nFiRe's picture in the first post). So isnt that why they go to negative four? Anyway, I always found I get in the positives with one post after this happens(Which was only a couple of times laugh.gif )