I recently had to reset my account, I had backed it up prior and I now have a gz file ready to restore, unfortunately when I try to restore it nothing happens, it lists all of the files that are in the gz file but the actual restore does not seem to work.


Can anyone help me?

i dont know for sure, i never did this.
but lets say you run the gz file, and it lists all your files, dont you have to transfer them?

Hi canpolitics,
You've probably already solved the problem..but just in case you haven't...
Not sure what the origin of your gz file is. Did you download it directly from the trap17 server?? If the server didn't download it directly & you created it yourself using a third party program..then the will probably be a problem restoring the zipped files. Regardless..just unzip the files to a new directory on your hard drive..then FTP the files to the directory at trap 17..that always works. If your directory at the trap17 server got messed with/ or is gone.. just recreate it using cpanel before you FTP your backup file onto the server again.
Hope this is clear
RGPHNX