 Patiently Waiting 2nd Week To Solve Cpanel Error.. |
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 Dec 4 2005, 09:08 PM
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#1
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Super Member  Group: Members Posts: 213 Joined: 13-July 05 Member No.: 9,394  |
I've reported my error about not being able to access cPanel for my site www.aigraphics.net after upgrade. None response so far, admins please look at that issue maybe you just forgot about that.
Thank you, malish |
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Dec 4 2005, 10:18 PM
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#2
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-OLD ADMIN- Group: Members Posts: 1,184 Joined: 20-June 04 From: the bath-tub... Member No.: 50 |
well i can reach your cpanel site fine...
is the problem that your username and pass aren't correct? |
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Dec 4 2005, 10:48 PM
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#3
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Super Member Group: Members Posts: 213 Joined: 13-July 05 Member No.: 9,394 |
The problem is that it says info is not correct, but no doubt it is I never changed anything!
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Dec 4 2005, 11:27 PM
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#4
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Desperately seeking "any key" to continue...  Group: Admin Posts: 3,467 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 |
What happened to my response on sending support ticket to support@trap17.com?
If you were having some issues, please send it again. Your hosting was most likely didn't migrate to the new server, seeing that your IP still points to the old server. Send with the following information, again please. I'll even make the message for you.  your site url: www.aigraphics.net your site IP when pinged: 69.50.188.18 cpanel user name: malish Issue: My site is still pointing to the old server of Trap17, judging by the IP address. I am guessing that my host did not shift with Trap17's recent server migration. And thus, I cannot access my cpanel. Please correct my hosting service and let me know when you do. Truly yours, <insert your name here> |
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Dec 4 2005, 11:56 PM
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#5
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Super Member Group: Members Posts: 213 Joined: 13-July 05 Member No.: 9,394 |
Thats the response I'm getting when trying to send that message on the support email:
QUOTE This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: pipe to |/usr/bin/php -q /home/xisto/public_html/helpdesk/emailpipe.php generated by support@trap17.com local delivery failed The following text was generated during the delivery attempt: ------ pipe to |/usr/bin/php -q /home/xisto/public_html/helpdesk/emailpipe.php generated by support@trap17.com ------ No input file specified. ------ This is a copy of the message, including all the headers. ------ Return-path: <artemslavko@hotmail.com> Received: from [65.54.161.34] (port=13754 helo=hotmail.com) by alpha.xisto.com with esmtp (Exim 4.52) id 1Ej3fo-0003RN-6K for support@trap17.com; Sun, 04 Dec 2005 23:53:40 +0000 Received: from mail pickup service by hotmail.com with Microsoft SMTPSVC; Sun, 4 Dec 2005 15:53:36 -0800 Message-ID: <BAY106-F240BA61B627AD76E594471AC4E0@phx.gbl> Received: from 65.54.161.200 by by106fd.bay106.hotmail.msn.com with HTTP; Sun, 04 Dec 2005 23:53:35 GMT X-Originating-IP: [70.27.73.29] X-Originating-Email: [artemslavko@hotmail.com] X-Sender: artemslavko@hotmail.com From: "Artem Slavko" <artemslavko@hotmail.com> To: support@trap17.com Bcc: Subject: cPanel issue Date: Sun, 04 Dec 2005 18:53:35 -0500 Mime-Version: 1.0 Content-Type: text/plain; format=flowed X-OriginalArrivalTime: 04 Dec 2005 23:53:36.0056 (UTC) FILETIME=[F0E8CB80:01C5F92D] X-cPanel-MailScanner-Information: Please contact the ISP for more information X-cPanel-MailScanner: Not scanned: please contact your Internet E-Mail Service Provider for details X-cPanel-MailScanner-SpamCheck: not spam, SpamAssassin (score=-2.599, required 5, autolearn=not spam, BAYES_00 -2.60, MSGID_FROM_MTA_HEADER 0.00) X-cPanel-MailScanner-From: artemslavko@hotmail.com your site url: www.aigraphics.net your site IP when pinged: 69.50.188.18 cpanel user name: malish Issue: Can't access cPanel My site is still pointing to the old server of Trap17, judging by the IP address. I am guessing that my host did not shift with Trap17's recent server migration. And thus, I cannot access my cpanel. Please correct my hosting service and let me know when you do. Truly yours, malish Further actions? |
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Dec 5 2005, 12:53 AM
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#6
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Desperately seeking "any key" to continue... Group: Admin Posts: 3,467 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 |
OpaQue has been notified. Hang tight until he gets the message
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Dec 5 2005, 08:53 AM
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#7
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Administrator Group: Admin Posts: 1,459 Joined: 11-June 04 From: Somewhere in Time & Space. Member No.: 1 |
I m damn sure, you are using A-ADDRESS pointing to point your domain.
Use Nameservers NS1.TRAP17.COM NS2.TRAP17.COM |
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Dec 5 2005, 10:09 PM
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#8
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Super Member Group: Members Posts: 213 Joined: 13-July 05 Member No.: 9,394 |
Why would it matter if before upgrade everything worked fine?
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Dec 5 2005, 10:17 PM
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#9
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Super Member Group: Members Posts: 213 Joined: 13-July 05 Member No.: 9,394 |
Just changed those dns's to what you told me, but the thing is I had another problem before, when putting trap17 dns's - www.aigraphics.net would not work - only http://aigraphics.net. Anyways will see what's going to happen.
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