 Help Start A Business |
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 May 7 2008, 03:47 PM
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#31
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Newbie  Group: Members Posts: 7 Joined: 2-May 08 Member No.: 61,636  |
QUOTE Second and third key point
"2.Order When you start getting visitors to your web site, it’s now just a matter of turning them into your customers. Okay, maybe it’s not as easy as it sounds. This is why, once your visitor has decided to become a customer, you have to make sure that it is easy for them to do so. Make sure that your ordering process is easy and straightforward. The less clicks to secure an order, the better. 3. Payment This is one process of your internet business that you’d definitely not want to get wrong - how money is actually transferred from your customer to you. The most popular means of doing this online is through credit card transactions. Credit cards makes full use of a person’s ‘buy now think later’ attitude. So, your sales would be a lot higher if you accepted credit cards than if you didn’t. This doesn’t mean you shouldn’t have alternative methods. The more payment methods you offer, the easier your customer will find it to pay for your product. This post has been edited by loic: May 7 2008, 03:52 PM |
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May 8 2008, 08:28 PM
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#32
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Newbie Group: Members Posts: 7 Joined: 2-May 08 Member No.: 61,636 |
QUOTE 4. Fulfillment
After payment has been made, don’t make the mistake of thinking that the coast is clear. There’s still the matter of delivering your products. If you sell digital products, it is now normal standard to have it delivered instantly. People now expect this, so make sure you set this up. If you sell physical products that needs physical delivery, make sure that you communicate with your customer every step of the way. Ensure them that their goods are on the way. If possible, send them a means to track the movement of their package. Your customers should never feel insecure. |
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May 9 2008, 09:07 PM
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#33
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Newbie Group: Members Posts: 7 Joined: 2-May 08 Member No.: 61,636 |
Let's now talk about the 5th key point for success
5. Service and support Once the sales has been made, it doesn't stop there. You have to provide excellent customer support. Your internet business customer support will determine, to some extent, whether your customer will request a refund and whether or not they will make repeat purchases. Support abilities of an internet business is getting more and more efficient. so don't get caught behind. The least your should do is provide timely e-mail support. If you have a busier site, then consider other support methods - online helpdesk, FAQs, live chats ticket system knowledge base.... |
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May 10 2008, 08:37 PM
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#34
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Newbie Group: Members Posts: 7 Joined: 2-May 08 Member No.: 61,636 |
the 6th important key of online success is security.
6. The internet community is getting more aware of what to look out for in order to protect themselves from many of the net's less desirable activities. One of which is e-commerce frauds. It is, therefore, up to you to prove to your visitors that they can trust you. Things like using secured server to process payments, can go a long way. Purchase a digital certificate, if you can. Add a physical mail address or a phone number where they can contact you. Anything at all, to give your visitors some peace of mind |
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Yesterday, 06:32 AM
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#35
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Newbie [Level 1] Group: Members Posts: 17 Joined: 8-June 07 Member No.: 44,404 |
QUOTE(keegan99k9 @ Jul 23 2007, 02:15 AM)  Hi to all of you guys, Here is my first post i hope you will help me. i wanted to start up a small business of any kind but I don’t have an idea where to start. Will please help me or email me coz I’m willing to invest. Thank you and I would appreciate your reply. ok to tell you the truth i dont work at all i sit at home collecting my money i cant post no links cause trap17 dont allow it but the way i make really good money is to buy reseller webhosting you charge what you want for whatever you are selling its so good i make around 5k a month so its really a good way to make some money on the side or just from home but i will tell you this it is hard to get it up and running cause there is so many other webhosting companys out there that sell hosting very cheap |
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Yesterday, 07:58 PM
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#36
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Newbie Group: Members Posts: 7 Joined: 2-May 08 Member No.: 61,636 |
ok let's talk about the last key point for online success.
7. Community Once you've received more than just a handful of sales, you should think about starting a community. Making your customers a part of a community. gives them a sense of belonging. Have your community be part of your product development. Listen to their suggestions. Not only will you get product ideas for your internal business, your sales ratio will increase with every new product release and you will have a loyal customer base. There you go. Work on these seven keys and you will way ahead of most internet businesses out there on the net today. |
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Lo-Fi Version | Time is now: 12th May 2008 - 11:26 AM |