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Paul
post Mar 7 2006, 03:30 AM
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KINDLY UPDATE MYSQL ISSUES IN THIS THREAD. IT IS BEING TRACKED AND YOUR ISSUES WILL BE ADDRESSED PROMPTLY. THE MOST RECOMMENDED METHOD IS MAILING SUPPORT AT COMPUTINGHOST DOT COM. REFRAIN FROM CREATING NEW TOPICS. - OpaQue

My MYSQL database is down....AGAIN

(domain: etailcanada.ca)

My site runs on Joomla, and guess what, I need MySQL for the site to function!

Please advise me about this... ASAP.......


And i just noticed that i dont have the Web Stats in my cPanel, please enable this! i need it...

This post has been edited by OpaQue: Mar 9 2006, 09:54 PM
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x2crazy4shadyx
post Mar 7 2006, 05:39 AM
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Once again down again..... www.teamext.net

and www.pingdynamix.com



doesn't even work once again 7th time this month and from last.. we should be credited something for all this down time when you adv for 99.8% up time..


So far its been down for 3-4 hours
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Albus Dumbledore
post Mar 7 2006, 05:45 AM
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i really have no say in this but i am going to say what was said before which was not to long ago by an admin and a mod

OpaQue said before "We upgraded mySQL to 4.1. We are working on it. Once things are fixed, we would dispatch a mass email. Anyway, it has been fixed." and jlhaslips, a mod here said "some creep is messing with the Database and has messed it up.. "

but the only thing you can do is wait for an admin reply, but you can also go to http://xisto.com/helpdesk, and submit a support ticket which i highly suggest you do...probably not for the first time about the problem but still.

This post has been edited by Albus Dumbledore: Mar 7 2006, 05:46 AM
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OpaQue
post Mar 7 2006, 06:52 AM
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We are getting close to setup the monitoring equipments. At the moment, I am making sure that no (service) downtime lasts more than 15 mins.
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x2crazy4shadyx
post Mar 7 2006, 07:16 AM
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What are you talking about its been down for 4 hours....
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OpaQue
post Mar 7 2006, 01:15 PM
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I am afraid, that information is wrong. MySQL was NOT down for even more than an hour.
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x2crazy4shadyx
post Mar 7 2006, 03:03 PM
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then what the hell is down keeping my website from being up?????? its been 11 HOURS AND STILL GOING FIX IT!!!!


This is very sad!!!! Calling your self a host..
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jlhaslip
post Mar 7 2006, 03:30 PM
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QUOTE(x2crazy4shadyx @ Mar 7 2006, 08:03 AM) *

then what the hell is down keeping my website from being up?????? its been 11 HOURS AND STILL GOING FIX IT!!!!
This is very sad!!!! Calling your self a host..


There is more to having your site up than the mysql database being available. The Web is pretty complex and the problem could be anywhere along the route to the server or back. There could be caching of the address somewhere along the path which is reporting the mysql error. Maybe right at your Browser, even. Maybe post your address here and see if others can access it. The blockage might be from your ISP or somewhere in between. We can't tell if we don't have a URL to test.
Also, the correct method for this problem is not to come here and rant. There is a support desk which should be used. Check for a pinned topic at the top of this sub-forum. Members of this Forum and the Mods do not have access to the Database and can't correct the server problems. We can only share our web experiences with you and suggest corrective measures.
I suggest you contact support at computinghost.
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x2crazy4shadyx
post Mar 7 2006, 03:38 PM
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As well as i have But does my website work for you?
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