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> Login Failed On New Account [resolved]
jmac
post Nov 23 2007, 06:48 PM
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I just got my new paid hosting account setup and tried to login but it failed on the very first attempt. I've emailed support but with no response yet. I don't understand how I can get a confirmation email that says my account has been established but I cannot login.

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BuffaloHELP
post Nov 24 2007, 05:40 AM
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There are two login information. One is for account purchase login (via ComputingHost) and the other is for your cpanel. Your cpanel login information is emailed once your account is successfully established.

Which login are you referring to, ComputingHost login or cpanel login?

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OpaQue
post Nov 24 2007, 05:45 AM
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Your TICKET ID please.

Sales Dept. Timing can be found on http://www.computinghost.com/support.html

SUPPORT TIMINGS

SALES : 3:00 to 11:00 GMT (Mon-Sat)
SUPPORT : 24 x 7 x 365

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OpaQue
post Nov 24 2007, 06:01 AM
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Btw, I processed your account today. :-)

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jmac
post Nov 24 2007, 02:22 PM
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My issue was resolved. I was told there was an issue of billing sending out emails before the accounts were actually processed/created. All is well now.

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BuffaloHELP
post Nov 26 2007, 03:03 AM
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Topic is resolved.

Please PM any moderator to continue this discussion. Until then, this topic is closed.

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