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Jun 7 2008, 02:42 PM
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#1
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Newbie ![]() Group: Members Posts: 0 Joined: 7-June 08 Member No.: 63,308 |
Hey, this is slightly confusing but try and follow, any help is appreciated
Yesterday I bought a freedom package to be paid semi annually with Xisto, I paid using my PayPal through a debit card (which I didn't really wanna do but I wanted the package ASAP), as soon as I paid the semi annual cost, I took the card off my PayPal straight away after paying the invoice (as I didn't want to use the card in future, it's not my usual card I use) and I got an e-mail from PayPal saying this "You have successfully cancelled your subscription to Freedom Package Invoice ID: #6064 - You will not be invoiced for this Subscription again" Does this mean I will still get my 6 months that I paid for and I have just cancelled the supscription so I won't get charged again or have I cancelled those 6 months as well? The order status says "Pending" and I can't access my site yet, I paid for the package around 1500 GMT yesterday (Friday 6th June) Either way, I don't know what's going on, any help is really appreciated, I will answer any questions about my problem, just ask if you're confused Cheers |
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Jun 7 2008, 04:09 PM
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#2
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Member [Level 3] ![]() ![]() ![]() ![]() ![]() ![]() Group: [HOSTED] Posts: 92 Joined: 1-January 08 Member No.: 55,554 |
what i would do is submit a ticket to http://xistosupport.com you will get a faster response there, i know i always do, and if you need an even faster response you could try the live chat software on http://xistosupport.com.
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Jun 7 2008, 05:38 PM
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#3
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Newbie ![]() Group: Members Posts: 0 Joined: 7-June 08 Member No.: 63,308 |
I've tried both and haven't got any reponse
The Live thing is wierd, like I'm talking to a bot and no-one has responded to my ticket, I'm new so any ideas what's going on |
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Lo-Fi Version | Time is now: 6th September 2008 - 06:59 PM |