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> My Hosting Credits Are Wack
Raptrex
post Jun 13 2005, 08:18 PM
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this morning, about 5:00 pasific time my credits were around 6

now i check 5 hours later its -6

HOSTING CREDITS : (-)6.66 (Negative)

is something wrong?
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GM-University
post Jun 13 2005, 09:03 PM
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Hmm, I think some of your posts might have been delted, did you have one line replies? Or did you post off-topic anywhere?
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Raptrex
post Jun 14 2005, 12:03 AM
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i had quite a few replies to each post

and i havent posted off topic

plz fix my account
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Florisjuh
post Jun 14 2005, 03:58 PM
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My account was suspended some time ago too for a few hours while I had enough credits, it went up again a few hours later, so wait and see if it fixes.
If it doesnt fix, PM an admin, they're always ready to help you out smile.gif
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Raptrex
post Jun 17 2005, 01:20 AM
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Forbidden
You don't have permission to access /index.php on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.33 Server at www.pro.trap17.com Port 80


ok i have enough credits and when i went to my site i got that
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Trystim
post Jun 17 2005, 02:20 AM
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If you ever fall into the negative amount of credits you have to get back up to +4.00 to get it reactivated after which it can take up to an hour for the pages to start showing again.

Bear with it you will get it back if your credits are above +4.00 the only time you have to get it to +4 is if you let it drop below 0.

Hope this helped ya
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Raptrex
post Jun 17 2005, 02:22 AM
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i have 6 like i said above

and i still have the restricted access error
but i can get into cpanel
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Trystim
post Jun 17 2005, 02:39 AM
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it should be up and running it has been appx 1hr since you posted you had enough credits it can take a little bit to kick in if it doesn't let you in by time 2hrs has passed i would email opaque or nilsc
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Shadow
post Jun 17 2005, 03:56 AM
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The Hosting script, the one that suspends and unsuspends accounts, runs EVERY HOUR on the hour. So say it's 10:15, and you got your hosting credits back into the positive, then you won't get your hosting back until 11:00. Every once in a while, the server does go down for back up, and the forum runs on a diff server, so the forum will NOT be affected by this down time. Please be patient with Trap17 admins, and they will help you ASAP. Pretty much all you can do is PM them and let them know. Do not create topics like this. They are getting very tired of them!

Shadow
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Raptrex