I don't know what went wrong. I am trying to activate my hosting account and I followed the directions to the "t." I didn't press reload or anything, but the page finished loading, and stayed stuck on the processing page. I don't know what went wrong. I'm using firefox, but I don't know if that has anyting to do with it.

Should I re-submit?

Someone please help.

Thanks

According to your group status you are HOSTED, which means your account should have been set. Try this link http://69.50.188.18:2082/ and enter your cPanel name (which you've entered when you went to process the activation) and the password you designated (again the password you entered when you started the process). Although you may not have received a confirmation, if you can access your cPanel you are all set.

Here are some links you should know regarding your hosting with TRAP17:
cPanel: http://69.50.188.18/cpanel or www.your(sub)domain.com/cpanel
FTP: 69.50.188.18 or ftp.your(sub)domain.com(net)
FTP: username and password are the same cPanel username and password

Ok, so I saw on the instructions that it said I'd have to start all over and here's what it said:


What do I do now?



This post has been edited by BuffaloHELP: Aug 12 2005, 10:49 PM

Ok, thanks. I just saw that you posted that after I posted my reply. Thanks so much. I'll save the settings. I don't know why it didn't take me to the final page.

Thanks for your quick response.

Ok, now I'm having trouble with my outlook express configuration. Isn't it supposed to automatically configure it for me? If it's supposed to do that, it's just opening up an html of the reg configurations in firefox, and not doing anything to outlook. When I open up outlook it does have this wierd flash like it's trying to do something, but nothing changes. Then when I try to manually change it with the settings from the text file in firefox, it still doesn't work. Is this happening because I need to wait a few days for my domain to point to trap17's servers? And if so, can I still use my previous hosts servers at the same time while I wait?

First of all, were you successfully accessed the cPanel?

Second, does your cPanel say your domain is www.whateveryourname.com or www.subdomain.TRAP17.com? If you purchased a domain name and you registered as your domain name during your activation, you must wait until it properly propagates through out internet servers until anything can be associated. Remember to change from your domain nameserver to ns1.trap17.com and ns2.trap17.com. Usually it takes anywhere from 12~36 hours.

Oh, forgot to tell you that the cpanel worked. My domain shows up www.domain.com I guess, I have to wait as I first suspect. I changed my domain nameservers before I activated my hosting. I'll post again if it hasn't worked after two days.

My domain registrar allows you to add more than two nameservers. This might be a dumb question, but can I add nameservers from two different hosts, or do I just have to live with my site being down for the next couple of days?

BTW: thanks for all your support

Well I suppose there's no harm in adding two different hostings to one domain name. And if everything worked as accordingly, the nameserver will go down the list and connect to the hostings. But rest assure that TRAP17 hosting hardly ever goes down unless a full moon is up or someone decided to abuse the SQL connection... I'm kidding. You'll see that TRAP17 is up 99.98% of the time.

Keep us updated

Edit: Oh in the mean time, if you upload all files you can view your webpage by typing 69.50.188.18/~yourCPANELname on the address bar.

This post has been edited by BuffaloHELP: Aug 12 2005, 11:18 PM

OOhhh yeah. Thanks for the tip. I'll do that right after I add my other nameserver. I'm getting kind of antsy that my site is down right now.

Thanks