 Ftp Trap17 Account Help Please, cPanel issues and can't upload files |
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 Oct 30 2007, 06:27 PM
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#1
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Super Member  Group: Members Posts: 403 Joined: 14-October 07 From: ERROR 404 Member No.: 51,575  |
A few days ago I tried to log into cPanel on my site (www.liamssite.trap17.com) and it didnt work.
Also, whenever I try to upload a file (I use filezilla) I get this: QUOTE Status: Resolving IP-Address for liamssite.trap17.com Status: Connecting to 64.69.46.210:21... Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [TLS]---------- Response: 220-You are user number 2 of 50 allowed. Response: 220-Local time is now 11:31. Server port: 21. Response: 220-This is a private system - No anonymous login Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 15 minutes of inactivity. Command: USER liam Response: 331 User liam OK. Password required Command: PASS ********** Response: 530 Login authentication failed Error: Could not connect to server I have 11 hosting credits, so that's not the problem. Can anyone help me? |
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Oct 30 2007, 06:38 PM
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#2
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A computer once beat me at chess, but it was no match for me at kick boxing.  Group: [MODERATOR] Posts: 3,740 Joined: 24-July 05 From: In Trouble Again... still? Member No.: 9,787  |
QUOTE Response: 530 Login authentication failed Check your password. It appears to be failing. |
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Oct 30 2007, 07:18 PM
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#3
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Super Member Group: Members Posts: 403 Joined: 14-October 07 From: ERROR 404 Member No.: 51,575 |
What do you mean by check it?
I'm typing it in right so it's not that. But it might be changed. |
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Oct 30 2007, 07:22 PM
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#4
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A computer once beat me at chess, but it was no match for me at kick boxing. Group: [MODERATOR] Posts: 3,740 Joined: 24-July 05 From: In Trouble Again... still? Member No.: 9,787 |
Only you would know that. The cpanel password
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Oct 30 2007, 10:26 PM
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#5
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$p4m 0n j00 $h4m3 m3 0nc3 $p4m 0n m3 $h4m3 m3 7\/\/1c3 Group: [HOSTED] Posts: 6,058 Joined: 21-September 04 From: 9r33|\| 399$ 4|\|D 5P4/\/\ Member No.: 1,218  |
Although I doubt this is case but when is the last time you successfully were able to log into your cpanel? The reason I say this because awhile back we had some issues with someone brute forcing themselves into hosting accounts here on trap because of simple passwords. I would suggest contacting the admin at xisto support about your password problem so they can cross reference the log in to your account, and maure to provide them with your cpanel username, url and your IP number just in case thats the issue. If its not then I would suggest doing some serious posting and get about 15-20 credits and then change your password which requires 15 to change, but just double check to make sure the first scenario didn't happen.
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Oct 31 2007, 06:19 AM
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#6
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Super Member Group: [HOSTED] Posts: 481 Joined: 14-April 07 From: Holy Terra Member No.: 41,610 |
um... you could try instead of logging in using www.liamssite.trap17.com but just using liamssite.trap17.com
Also try typing out your username and password one by one, instead of just typing them in normally. You cPanel password could be different from your forum password since you get you choose it when signing up for it... Also according to the error report your password is wrong. As I said before type it in one by one. Also what FTP client are you using? make sure you are using one that is up to date, and you might want to consider using IPv6 since it supports it and it is a better version. Also you are kind of low on credits, if it doesn't work get 20 hosting credits and just apply for a password change. Also check that your options are correct. So that it might be blocking you out unless it has a certificate or something... |
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Nov 2 2007, 05:34 PM
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#7
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Super Member Group: Members Posts: 403 Joined: 14-October 07 From: ERROR 404 Member No.: 51,575 |
I guess that I'll just have to change password then.
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Nov 2 2007, 06:13 PM
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#8
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Advanced Member Group: Members Posts: 111 Joined: 29-September 07 From: United Kingdom Member No.: 50,853 |
Try using ftp.liamssite.trap17.com as the host/server. It appears that you are attempting to connect to liamssite.trap17.com instead of ftp.liamssite.trap17.com.
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Nov 3 2007, 09:55 AM
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#9
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Super Member Group: Members Posts: 403 Joined: 14-October 07 From: ERROR 404 Member No.: 51,575 |
Thanks a lot Ryan (thats MiniK's name) but I'm still getting
QUOTE Status: Resolving IP-Address for ftp.liamssite.trap17.com Status: Connecting to 64.69.46.210:21... Status: Connection established, waiting for welcome message... Response: 220---------- Welcome to Pure-FTPd [TLS]---------- Response: 220-You are user number 3 of 50 allowed. Response: 220-Local time is now 02:59. Server port: 21. Response: 220-This is a private system - No anonymous login Response: 220-IPv6 connections are also welcome on this server. Response: 220 You will be disconnected after 15 minutes of inactivity. Command: USER liam Response: 331 User liam OK. Password required Command: PASS ********** Response: 530 Login authentication failed Error: Could not connect to server Aww, this is a pain. I've almost got 15 credits now though. |