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downsy007
post Sep 3 2007, 06:41 PM
Post #1


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there is a problem with my subdoman it keeps coming up with blank everytime i click here http://www.street-warz.trap17.com/
it shudnt be coming up blank it should come up with a game login plz sort this
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jlhaslip
post Sep 3 2007, 08:13 PM
Post #2


A computer once beat me at chess, but it was no match for me at kick boxing.
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The problem with your sub-domain not working is that you requested a different sub-domain name on your application.
QUOTE
Your Registered Domain Name or Desired Trap17 Subdomain Name streetwarz.trap17.com


drop the 'dash' and try again.

Can you access your cpanel? http://streetwarz.trap17.com/cpanel/
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BuffaloHELP
post Sep 3 2007, 09:07 PM
Post #3


Desperately seeking "any key" to continue...
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Dash is included when the account was activated.

Sending support ticket. Stay tuned.
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velma
post Sep 4 2007, 05:49 AM
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Hey Buff,

Can you please provide me the support ticket number if you have submitted the ticket. I can get it solved quickly smile.gif
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BuffaloHELP
post Sep 6 2007, 02:27 AM
Post #5


Desperately seeking "any key" to continue...
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Velma,

Sent only email notification to OpaQue. Looks like this hosting account is not resolved in DNS area. Sending to support for additional ticket.
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velma
post Sep 6 2007, 09:11 AM
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Hi,

Ok. But let me know if you need any help. Maybe the author can let us know the status about his website.

It would be better if you sent me a copy of the notification so that I can solve the issue if OpaQue is not able to smile.gif
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BuffaloHELP
post Sep 7 2007, 05:36 AM
Post #7


Desperately seeking "any key" to continue...
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downsy007,

We sincerely apologize for not being able to resolve your issue before it was too late for you. When you decide to host with Trap17 in the future, be sure to PM me and I will try to make it up to you.

There was DNS issue in the server cluster and downsy007's account was right in the middle of it. The issue was resolved but it came too late, it seems.

With deep apology,

Trap17 support team.
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