Welcome Guest ( Log In | Register)



 
Closed TopicStart new topic
> Error During Upgrade [resolved], Xisto tells me to contact Admin
mrdee
post Nov 21 2007, 08:39 AM
Post #1


Super Member
*********

Group: [HOSTED]
Posts: 258
Joined: 18-July 07
From: Slough (UK)
Member No.: 46,682



While trying to upgrade my hosting account (I got an email I was approved), I encountered the following:
When I clicked on the link in my confirmation email, I was taken to the Xisto menu page, where I selected "Upgrade your hosting account".
I was then asked to enter my forum username and password, and was then taken to the upgrade page, but almost immediately got the message:
"There were problems creating your account! Please Contact Administrator."
Then, underneath, it said: "Debug Info", followed by two lines with nothing in between them, and below the two lines it said:
"End of Debug info..
Please report the above information to Administrator", but obviously, there is nothing to submit as there is no debug info.
Can someone help me sort this out and get the upgrade going, please?
Thanks in advance.
Go to the top of the page
 
+Quote Post
BuffaloHELP
post Nov 21 2007, 09:06 AM
Post #2


Desperately seeking "any key" to continue...
Group Icon

Group: Admin
Posts: 3,434
Joined: 23-April 05
From: Trap17 storage box
Member No.: 6,042



Perhaps due to the recent upgrades in our servers (see Alerts and Notices post by Velma) some requests may not complete on the first try.

When I was approving and allowing you to upgrade to the next hosting plan, I too encountered some errors. On the third try I was able to set your upgrade in order. Please wait few moments/hours and try again.
Go to the top of the page
 
+Quote Post
mrdee
post Nov 21 2007, 12:30 PM
Post #3


Super Member
*********

Group: [HOSTED]
Posts: 258
Joined: 18-July 07
From: Slough (UK)
Member No.: 46,682



It has finally worked (after a good few hours).
Anyway, that problem is now solved.
The only thing that remains now is to restore my backup, which is already present (see my other post).
This is going to be a bit tougher, I think.

Anyway, I think the question of this topic is now solved.
Go to the top of the page
 
+Quote Post
jlhaslip
post Nov 21 2007, 02:12 PM
Post #4


A computer once beat me at chess, but it was no match for me at kick boxing.
Group Icon

Group: [MODERATOR]
Posts: 3,874
Joined: 24-July 05
From: In Trouble Again... still?
Member No.: 9,787
Spam Patrol



Topic is resolved.

Please PM any moderator to continue this discussion. Until then, this topic is closed.
Go to the top of the page
 
+Quote Post

Closed TopicStart new topic

Collapse

> Similar Topics

Topics Topics
  1. 403 Forbidden Error When Accessing My Site(10)
  2. Error Code In Subscriptions Page(5)
  3. Database Connection Problem(5)
  4. Contact Address Through Cpanel(0)
  5. Admin Please Fix Fantastico(13)
  6. Trying To Install Phpbb3 [resolved](0)
  7. Error In Credits [resolved](0)
  8. Error Trying To Edit File Using Cpanel Filemanager(8)
  9. Making Custom Error Pages With Cpanel(4)
  10. Error Using Fantastico!(4)
  11. 'page Not Found' Error [resolved](8)
  12. Error(6)
  13. Installing Joomla And Shell Question(0)
  14. Suspended Account Error [resolved](12)
  15. Help! Forum Error Please Reply(4)
  1. Help: Internet Server Error(20)
  2. Changing Domain Name Without Losing High Traffic To My Site(13)
  3. Email Creation Error(3)
  4. Question About The Upgrade And The Mysql Usage ?(3)
  5. Keep Getting Socket Error(3)
  6. Parse Error: Syntax Error, Unexpected '<' On Line 29(11)
  7. Mysqli Error - Phpbb3(3)
  8. Phpmyadmin Error(4)
  9. Phpmyadmin Error [resolved](7)
  10. Coppermine Gallery Error(2)
  11. Page Load Error When Accessing Cpanel(0)
  12. Error 28 (on Phpmyadmin)(6)
  13. Phpbb3 - Error 28(4)


 



- Lo-Fi Version Time is now: 24th July 2008 - 05:35 AM