 Delay With Computinghost Customer Support |
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 Oct 30 2006, 06:49 AM
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#1
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Newbie  Group: Members Posts: 0 Joined: 4-April 06 Member No.: 21,280  |
For last 2 days I have asked to upgrade my plan by sending emails to sales@computinghost.com but have yet to recieve a response. My bandwidth has now been exceeded. Where the... is customer support?
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Oct 30 2006, 06:56 AM
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#2
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$p4m 0n j00 $h4m3 m3 0nc3 $p4m 0n m3 $h4m3 m3 7\/\/1c3 Group: [HOSTED] Posts: 6,446 Joined: 21-September 04 From: 9r33|\| 399$ 4|\|D 5P4/\/\ Member No.: 1,218  |
Well recently we lost one of our tech guys, so opaque had to train a new tech to help him out. Also due to other current projects he hasn't been able to go through all the emails, tickets and anything else.
Give it some time and patience as he is working through this process. A suggestion would be wait at least 7 days for a response to come or wait to submit a new response as well. |
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Oct 30 2006, 07:34 AM
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#3
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Newbie Group: Members Posts: 0 Joined: 4-April 06 Member No.: 21,280 |
QUOTE(Saint_Michael @ Oct 30 2006, 06:56 AM)  Well recently we lost one of our tech guys, so opaque had to train a new tech to help him out. Also due to other current projects he hasn't been able to go through all the emails, tickets and anything else. Give it some time and patience as he is working through this process. A suggestion would be wait at least 7 days for a response to come or wait to submit a new response as well. Well I'm sorry to hear you guys lost one of your techs but I am losing potential customers and money. At this rate my site will be down for 3 days before the bandwidth counter is reset. If I was a big company that would be alot of money, lucky I'm not.... but hurry up already! Don't you guys want the money I'm planning on giving you to upgrade my plan? |
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Oct 30 2006, 12:56 PM
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#4
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Newbie Group: Members Posts: 0 Joined: 4-April 06 Member No.: 21,280 |
Payment has been sent via paypal.
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Oct 30 2006, 02:38 PM
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#5
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Administrator  Group: Admin Posts: 1,459 Joined: 11-June 04 From: Somewhere in Time & Space. Member No.: 1 |
Hi,
Your account has been upgraded. We have added 2 +1(bonus) => Three More months to your account and extended your due date to compensate the previous payment. Thanks. |
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Oct 30 2006, 11:35 PM
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#6
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Desperately seeking "any key" to continue... Group: Admin Posts: 3,467 Joined: 23-April 05 From: Trap17 storage box Member No.: 6,042 |
Topic should be resolved; thus closed.
If you would like to continue this discussion please PM a moderator. |
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